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Heeren Palm Suites

3.5 star property

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Photo gallery for Heeren Palm Suites

Lobby sitting area
Free daily local cuisine breakfast
Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Front of property
Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
155 Jalan Tun Tan Cheng Lock, Malacca City, Malacca, 75200
  • Place, Jonker Street Night Market
    ‪2 min walk‬
  • Place, Malacca Heritage Centre
    ‪3 min walk‬
  • Place, Malacca River
    ‪7 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Living area | Flat-screen TV

Deluxe Suite

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Heeren Palm Suites

Along with a restaurant, this smoke-free hotel has a fitness centre and a business centre. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Heeren Palm Suites offers 10 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Heeren Palm Suites, you're just a quick walk from Jonker Street Night Market. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Steps from Jonker Street Night Market and No 8 Heeren Street Heritage Centre
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A business centre and meeting rooms are available. A fitness centre, a library, and an arcade/games room are also featured at the family-friendly Heeren Palm Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Malacca City hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 10:30 AM.
Heeren Palm Suites has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heeren Palm Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MYR 70 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Heeren Palm Suites Hotel Malacca
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca
Heeren Palm Suites
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca City
Heeren Palm Suites Hotel Malacca City

Heeren Palm Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 123 reviews
Rating 8 - Good. 48 out of 123 reviews
Rating 6 - Okay. 9 out of 123 reviews
Rating 4 - Poor. 1 out of 123 reviews
Rating 2 - Terrible. 0 out of 123 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wei Tong

Liked: Cleanliness, amenities, property conditions & facilities
Great super friendly staffs! The room is beautiful and kept very tidy and spacious. Amenities are in good condition. Location needless to mention, is perfect - right at Jonker Street.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Peranakan mansion with large rooms, helpful staff, excellent breakfast and many lounging areas. There is much street noise when the night market closes off Jonker Street. For Fri, Sat, Sunday nights, ask for rooms far from Hereen Street.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ville

Liked: Cleanliness

Great location

Nice Hotel with great location in the heart of Melaka Bit noisy from the street.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Hsi Choong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked very basic but the rooms were excellent. The staff were very helpful and polite. Locations was within walking distance to interesting locations.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

choo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friend staff and room is well maintain.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Azim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old town Melaka in this hotel our suite was spacious and the bathroom was modern and beautiful. The bed was spacious and lounge chair amazing. Enjoyed the walkable tours . Food suggestions and many options to eat and shop. This hotel was over 100 years d with Asian inlays and carved furnishings. The Portuguese architecture was awesome blended with Chinese decor. Enjoyed our stay. Would recommend to stay here again.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024
Verified

8/10 Good

GRACE

Liked: Cleanliness
Room is okay but can improve on the soundproof. Abke to hear the next unit open & slam door.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Suyama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right next to Jonker street. The only issue with I had was the squeaky wooden floors. I heard mine as well as my neighbors. As long as you don’t mind that, place is awesome
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Leo

Average quality
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ai Lian

Friendly staff. Concerned that they would not return my deposit which they took on my first night after 7 days. Also expect to pay all nights on the first day. Beautiful Perakaan house. Locality is ideal for sight seeing and eating local food. Grab drivers are helpful and friendly
Stayed 3 nights in May 2025
Verified

10/10 Excellent

OOI

Liked: Cleanliness, staff & service
UPDATES FACITILITES SUCH BREAKFAST
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Filiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They offer more then hospitality

More than friendly personal, makes you feel like home. All our needs were taking care of even the ones that are not related to them. Location wise is the best as you can walk to Jonker Street and many other historical places in few minutes. Thank you Heeren Palm Suites for your warmth welcome.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Paul

Liked: Cleanliness
The hotel was a nice building in a good location. We received a good welcome by reception staff and there were no problems. Breakfast was very average with a limited choice and staff who weren’t that interested, although by no means unpleasant. There was no bar or restaurant. The room was absolutely fine. The hotel overall just seemed a bit bare. But it really wasn’t bad. Don’t be put off if you get a good deal.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Eng Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant experience. This boutique hotel offers a unique blend of privacy and comfort, with only 10 spacious rooms—perfect for those who appreciate a quieter, more exclusive stay. The Peranakan-inspired décor is absolutely charming, with intricate details that reflect Melaka’s rich heritage, while the modern bathrooms provide all the expected amenities (though a small addition like cotton pads for makeup removal would be nice!). The location is fantastic—right in the heart of the heritage district, making it easy to explore the city’s main attractions on foot. Service is warm and attentive, adding a personal touch to my stay. Cleanliness is top-notch, and the overall ambiance feels both cozy and elegant. A couple of things to note: WiFi can be weak at times, and while the hotel advertises on-site parking, spaces are quite limited. Also, there are no elevators, so be prepared for some staircase climbing. 😅 Overall, Heeren Palm Suites is a wonderful choice for those looking for a blend of heritage charm, comfort, and a prime location in Melaka! Would definitely stay again.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Cédric

Liked: Cleanliness, property conditions & facilities
Il manquait l'eau chaude pour les douches (matin et soir). Checkout où la confiance ne semble pas être là priorité.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

mariko

Liked: Cleanliness, staff & service, property conditions & facilities
夜10時すぎの到着だったが、事前に連絡しておいたので全く問題なし。入り口を入るとプラナカン様式の美しい建築が目に入る。エレベーターはないが、宿の方が重い荷物を部屋まで運んでくれて助かった。部屋はMALAY ROOM。手入れされた歴史を感じる家具が、1人では広すぎる部屋に置かれており落ち着く。メンテナンスされたバスルームはシャワーのみ。他の投稿でお湯が出ないと書かれていたが、バスルーム入り口に、利用する5分前にオンするスイッチがあり、忘れると水のままなので注意が必要。バルコニーもあるが、夜は開けると蚊が入ってきた。（蚊取りは部屋に設置されている） 朝食は一階の庭に面した部屋で、木曜はナシレマッなど4〜5種類から一つ選択して、おばちゃんにオーダー。金曜はバフェ形式で、ひととおりの洋食とフルーツに、ルンダンやチャークイティオ、クエダダールなどニョニャ料理もあってどれも美味。部屋数がそれほど多くないので、混み合うことなくゆっくりいただけた。 明るくなって建物内を探検したが、一階はプラナカン様式の白い床と焦茶の木彫りの造りがとにかく美しい。階段がいくつもあり、ちょっと迷路のようで楽しい。 ジョンカーストリートやオランダ広場も徒歩で5分ほどなので、お土産を買ったら荷物を置きに来るのも便利。 次回のマラッカ訪問では、ここで3泊くらい過ごしたい。
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hébergement
Stayed 2 nights in Aug 2025
Verified

8/10 Good

KEIKO

Liked: Cleanliness, staff & service
素敵な建物です
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good old fashion stay

Location is convenient to go around to see nice places. Room is spacious and rustic.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heeren Palm suites

Charming architecture and decor. Excellent staff and service. Ideally located. Parking available with assistance from staff. Due to the interior design, our suite had certain exposed areas visible to outside balcony that reduces privacy...
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

A lovely hotel in an old Shophouse. The location is stellar. The staff are friendly and caring. The layout of our room was slightly odd, you can see in the bathroom (just odd not bad). Breakfast was average.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Robyn

Liked: Staff & service, amenities, property conditions & facilities
Beautifully restored home. Lovely rooms and bathrooms. Good breakfast.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスルームも綺麗で部屋も広々、インテリアもセンスが良かった。ただ、建物がそもそも古いので仕方ないが、階上の音がうるさかった。
Stayed 2 nights in Dec 2019