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Temasek Hotel

3.0 star property

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Photo gallery for Temasek Hotel

Children’s pool
Breakfast served
Interior
Exterior
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
No. 57, Jalan D'Alburquerque, Portuguese Settlement, Malacca City, 75050
  • Place, Portuguese Settlement
    ‪3 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪3 min drive‬
  • Place, Hatten Square
    ‪3 min drive‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪14 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Desk, free WiFi

Superior Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Standard

Desk, free WiFi

Family Standard

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Temasek Hotel

This hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Temasek Hotel offers 472 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. LED televisions are featured in guestrooms.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a children's pool.
During your stay at Temasek Hotel, you're just a quick walk from Portuguese Settlement. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy international cuisine while dining at Pruba Coffee House
  • Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 4-minute walk from Portuguese Settlement and 11 minutes on foot from Sri Muthu Mariamman Alayam Temple
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 734 square feet (68 square metres) and includes a conference centre. A children's pool, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Temasek Hotel. Free self parking is available.

Pruba Coffee House – This restaurant specialises in international cuisine and only serves breakfast.
L'Bakery – This café only serves light fare. Open daily.
Vasco – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free extended parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • L'Bakery
  • Pruba Coffee House
  • Vasco

Things to do

  • Billiards/pool table
  • Children's pool
  • TV in common areas

Family friendly

  • Children's pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (734 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2015

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 3:00 PM - 1:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Temasek Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 3:00 PM - 1:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Temasek Hotel Malacca
Temasek Hotel
Temasek Malacca
Temasek Hotel Hotel
Temasek Hotel Malacca City
Temasek Hotel Hotel Malacca City

Temasek Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 57 reviews
Rating 8 - Good. 12 out of 57 reviews
Rating 6 - Okay. 15 out of 57 reviews
Rating 4 - Poor. 9 out of 57 reviews
Rating 2 - Terrible. 12 out of 57 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. Highly recommended
Stayed 1 night in May 2025
Verified

2/10 Terrible

Melanie Salvador

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room and bathroom is dirty, beds and pillows sheets got stains also the kettle. It says got wifi but couldn’t connect and not working at all. I suppose to stay 3 nights coz im expecting the room looks the same as in the photos, but its not. So I checked out earlier and stay only for w nights instead.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Asmiardy

Liked: Cleanliness, property conditions & facilities
Good for grouping or family to stay. Large parking area and suitable for event.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Mathew K

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel , lie no swimmig pool only childre

The qorst hotel of my life, nothing work, also scammers with extra tax , also no swimming pool, dont ever ever go here , better ti give your miney to donate
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Hamdy Hashim

Disliked: Staff & service, amenities, property conditions & facilities
Need to improve the queue system b4 checking in…queue for 2 and half hours before get the key even already booked online.
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Trajche

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty hotel

The most dirtiest hotel I have ever made. Stains everywhere. No towels and no clean sheets. For the toilet I don’t even want to start. But the stuff at the front desk was friendly, once I ask for towels and sheets they give it to me so I can replace it.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

surendran

Disliked: Cleanliness, amenities, property conditions & facilities
Water Leaking from ceiling inside the bathroom, cockroaches, no breakfast buffet, queue for check in was for few hours, dirty swimming pool, only 1 lift for 6 blocks
Stayed 2 nights in Jan 2023
Verified

2/10 Terrible

Elizabeth Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park was so dark and dingy. Worse than bandaraya flats. Toilets so dirty. The water in the sink & shower takes forever to clear. Always clogged!! Will not recommend it to anyone or stay there again.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities
The toilets and rooms are bad . Spider webs and dust all over. There were cockroach running around the bathroom
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Mohammed Nordin

Liked: Cleanliness
Disliked: Staff & service, amenities
The treatment from the hotel staff is very disappointed, especially those at the front desk. employee professionalism needs to be improved. No tolerance from employees.I should have checked in 3 days at this hotel. But because I was disappointed with their attitude, I decide to move to another hotel on the second day’s without any refund.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Han Jae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don't know what it is

This photo shows I have two room keys at 4am. First check in - room wasn't even cleaned and bathroom was flooded. Second check in - we went out and came back around 3:45am then we found cockroach so we requested for the room change at 4am. Staff didn't even check and just gave the another room key.
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Cecilia

Disliked: Property conditions & facilities
I stayed 3 weeks,at the hotel. No problem with checking in, staff always friendly,helpful & polite. The Temasek Hotel in Melaka is a huge, airy, spacious hotel... Sad to say the staff lack good house keeping skills The bedrooms, showers etc need a good deep clean...the deco, in general, bedding, towels well worn,& discoloured very dated With it being a hot country, a small fridge in rooms would be much appreciated Management should play a big roll in staff training, supervision, & make sure staff have proper cleaning equipment,etc I notice how short staff they were. After all that i have written, i would still stay at The Temasek in future,provided things improve for the better. Room for improvements. Tks, great staff, including security.
Stayed 17 nights in Jun 2024
Verified

4/10 Poor

J

Cleanliness and Customer Service Lacking

A sombre check-in. No warm greeting or smiles. The room was filthy. The floor was still wet from mopping but it was evident that no effort had been used. Filthy coffee cups, inside and out, splatter stains on walls, one side of toilet barely clean and the other brown with body fluids, blood-stained pillow cases and dirty sheets, slimey up-turned drain cover, shower head broken, sink dirty, filthy shower, threadbare towels and foot-mat, no hand towel. A supplied plastic mug exploded when hot water poured into it and burned my husband. Staff didn't seem to care or even ask if he was okay when I showed/told them. Complained and housekeeping sent up. A team of 4 arrived and gave everything a cursory spray and wipe. Nothing changed except the linen. Housekeeper lied and said his team had forgot to clean the room. Manager gave us new room which was better but I still cleaned a few things myself. Kettle didn't work and we asked for a new one but they denied it was broken. It turned off after 10-20 seconds and they insisted that was enough. An hour and a half later, we finally got another kettle. I asked why it had to be our problem, just supply a new kettle and accept it was broken. Fire alarm going off at 6:45 am, staff member walking into our room suddenly. The pool for children got greener and greener and the convenience shop reeked of cigarettes, every time we went in. Horrible hotel. They have a long way to go in terms of cleanliness and customer service.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Chihiro

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの皆さんとても親切でした。 設備や客室も清潔、客室に窓もあり、中庭のプール(比較的小さい子用で11歳の息子は入りませんでした)も明るく景色が良かったです。 徒歩圏内のごはんやさんもとても美味しかったです。
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

First and Last

Horrible
Stayed 1 night in Feb 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not a good experience

Not a good experience. Breakfast also so bad with that price. Reminded me of having a meal at school canteen
Stayed 1 night in Sep 2020
Verified

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights

2 nights stay in Temasek Hotel was fine as the staff are friendly and I like the location.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

ROOM CONDITION

I have stayed in this hotel several times and over the years I note the condition of the room (cleanliness) has been deteriorating. My latest stay was disappointing as the bathroom was not clean , the toilet bowl was not cleaned properly , the bathroom latch was damaged & the safety latch at the door was missing. I had to request for a room change but the condition of the toilet in the replaced room was the same.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
Location is very near to the town. But service is slow
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in Lack of facilities.... compare with the room price
Stayed 1 night in Dec 2019
Verified

8/10 Good

SURIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your breakfast menu less satisfying
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
location is strategic
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Had a room 1105 which water flooding everytime we had a bath the plastic cover keeps falling of every time we put the door key into its slot not enough lighting to do make up not enough hooks to hang our clothes in the bathroom no shower cap
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Bad room service (they never came), air-con not cold (& the maintenance guy had to come and wash the air-con filter which was covered with dust but still not cold).
Stayed 2 nights in Sep 2019