See all properties

Five Lakes Resort

3.0 star property

Choose dates to view prices

Photo gallery for Five Lakes Resort

Indoor spa tub
Lobby
Couples treatment room(s), body treatments, aromatherapy, body wraps
View from room
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Colchester Road, Tolleshunt Knights, Maldon, England, CM9 8HX
  • Place, Five Lakes Resort
    ‪1 min walk‬
  • Place, Five Lakes Golf Club
    ‪1 min walk‬
  • Place, Colchester Zoo
    ‪15 min drive‬
  • Airport, London (STN-Stansted)
    ‪55 min drive‬

Room options

View all photos for Executive Double Room, 1 King Bed

In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Suite

In-room safe, laptop workspace, iron/ironing board, free WiFi

Luxury Suite

  • Golf view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Twin Room, 2 Double Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Twin Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Twin Village Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Twin Village Room

8.0 out of 10
Very good
(1 review)
  • Golf view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • Resort view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • Golf view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Courtyard
The Limes
Maldon
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 199 reviews
The price is €107
includes taxes & fees
8 Jun - 9 Jun
The Limes

About this property

Five Lakes Resort

Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Self parking is free. Additionally, an outdoor pool, a restaurant and a health club are on-site.
Five Lakes Resort offers 194 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with pay-per-view films.

Bathrooms include baths or showers with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. This Maldon hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Five Lakes Resort, you're just a quick walk from Five Lakes Golf Club. Features include free self-parking, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to reflexology, body scrubs or manicures and pedicures at The Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • 9 minutes by car from Layer Marney Tower and 11 minutes from Colchester Zoo
Five Lakes Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and 15 meeting rooms. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. An outdoor pool, an indoor pool, and a health club are also featured at Five Lakes Resort. Self parking is free.

This 3-star Maldon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Brasserie 1 – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Sports Bar – On-site bar. Guests can enjoy drinks at the bar. Open daily.
Bar Lacu – This cocktail bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Lacu
  • Brasserie 1
  • Sports Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre (32,292 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 4 June and 5 June.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 6.95 for children
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Colchester Five Lakes
Crowne Plaza Colchester Five Lakes
Crowne Plaza Colchester Five Lakes Maldon
Crowne Plaza Resort Colchester
Crowne Plaza Resort Colchester Five Lakes
Crowne Plaza Resort Colchester Five Lakes Maldon
Crowne Plaza Resort Five Lakes
Five Lakes Colchester
Five Lakes Resort Maldon
Five Lakes Maldon
Five Lakes Resort Hotel
Five Lakes Resort Maldon
Five Lakes Resort Hotel Maldon

Five Lakes Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 293 out of 798 reviews
Rating 8 - Good. 271 out of 798 reviews
Rating 6 - Okay. 109 out of 798 reviews
Rating 4 - Poor. 76 out of 798 reviews
Rating 2 - Terrible. 49 out of 798 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Chloe

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
overall the building was lovely reception stunning staff efficient room was lovely absolutely sufficient quiet setting in a village room iron and board trouser press fan safe and small fridge which was a god send we didn’t use the pool or sauna lots of building work going on all around. 3 complaints my daughter paid extra for a bigger bed the bases were separate as were the mattresses nothing to hold them together so kept coming apart thru the night sheets didn’t fit the bed properly soon as you moved they came away from the bed 1 mattress was completely insufficient in support and you dipped in the middle and slopes down to the floor from the middle onwards the pole in the shower was dirty and at one end was supported by folded cardboard so it fit the space my daughter is 18 works 2 evenings a week and booked this stay as a treat for my birthday feeling gutted she spent nearly 140 pounds the breakfasts were very good selection but mostly luke warm at best the most important part of the stay was the sleep and i didn’t have a good one i will be calling the hotel direct to make a complaint
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Lynn

Disliked: Property conditions & facilities

Soundproofing Needed

The corridor and rooms are far too noisy. The air conditioning didn’t work. The breakfast room was filled with builders taking huge amounts of food. The bathrooms were tatty and when moved to Executive Room the bed and pillows were as hard as anything and super uncomfortable. The linens were good, very good. As were the bathroom accessories like shampoo and conditioner etc. They now don’t offer razor pack so remember yours. A lot of work is happening at the hotel, you do not hear it but hopefully the upgrade will sort out my stated tattiness. Staff very help, polite and understanding. Breakfast selection is stunningly good. Don’t like the fact of having to book a time for breakfast or the pool rather than just going when you want, but that’s COVID and hopefully it will change. Parking is lovely, as are the lifts and there are lots of antibacterial gel dispensers around. If the rooms can be more soundproofed the hotel is a winner but loudmouth guest’s who are selfish spoiled it for us.
Family Room Bathroom
Family Room Bathroom
Family Room Bathroom
Family Room
Stayed 1 night in Apr 2022
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, room and view was beautiful!
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

LOvely hotel with moth problem

The hotel is a little worn . very quiet setting , stunning views. Lovely staff members , lovely pool . The matress in room was way to soft and uncomfortable . the room was infested with moths and hotel failed to tell us even though they knew about the problem
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Julie

Freezing cold heating wasn’t working wouldn’t return
Stayed 1 night in Mar 2022
Verified

8/10 Good

Haldun

Liked: Cleanliness, staff & service, room comfort

Nice stay….

Overall a really nice stay, staff were really lovely… We were previously informed regarding the building work etc so that wasn’t a problem, the only thing that spoilt it a little was that the steam room and the Jacuzzi were both not working, really important to us as we were only looking to chill around the pool during our stay 😤. PS Excited to go again once fully refurbished !!!
Stayed 2 nights in Mar 2022
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet breakfast only - no menu, so no chance to order porridge or, say, an omelette. Otherwise a good buffet. Hotel is apparently about to undergo a major refurbishment.
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not relaxing unfortunately

Food from room service was not good. Got woken up by guests having a gathering, not the relaxing stay we expected.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Piyush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Five Lakes resort - was a wonderful break great amenities.
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

donna

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were lovely and the food in the restaurant was good. The spa facilities were extremely disappointing and the bathroom was very dated; the tap was leaking and spraying water when turned on.
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chill out

The site is undergoing major upgrades and is about to close for a couple of months to allow this to happen. So allowing for that, we had a brilliant time. Understandably some things were not available or restricted, due to the works, but what we had we enjoyed. The accommodation was clean and comfortable, the food and drink was wonderful and the staff were out of this world. They all made our stay. Friendly, helpful, accommodating and entertaining. To name a few; Oliver, Ben, Omar, John, Mr Cooper (in the lounge bar,) and the young lady in the spa, all were magnificent and a credit to your company.
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
We were a little apprehensive as the reviews were not good at all. But we really enjoyed our stay from the spa to the facilities and the staff were lovely. We used the restaurant and the food was of good quality. The only down side was the temperature of the room, it was very hot and we hardly slept, when we did finally get to sleep the fire alarm went off in the hotel. We tried adjusting the temperature but it's fixed at this through the winter months.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week's stay, thoroughly recommendable.

Thoroughly comfortable: spotlessly clean: good, attentive staff: excellent food: pool, spa pool, spa treatments sooo good. Could The Village accommodation have some wall coat hooks in the entrance hall? A detail worthy of note.
Kind, friendly, a welcome ambience.
Stayed 7 nights in Jan 2022
Verified

2/10 Terrible

lucy

Disliked: Staff & service, amenities, property conditions & facilities
awful absouluelty awful
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Probably wouldn't go again

No steaks on menu was a big negative for me.. Then was told my next choice seabass had run out only an hour into meal time. The relaxing spa was a bit ruined by loud annoying children. Apart from that room was basic but comfortable.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa break

Enjoyed a relaxing time at Five Lakes, the spa and treatments were good and the staff were very friendly. Ideal spot to visit local attractions.
Stayed 3 nights in Dec 2021
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel

Hotel is very nice, room comfortable and reasonably clean. Breakfast was good but i had to make tea in my room using the free teabags because they served tea in an urn already brewed and therefore too strong and not hot enough. Otherwise there was plenty of choice of hot food, pastries, bread, cereal and fruit. We had an evening meal which took an hour to arrive and then some of it was cold, i actually bit into a frozen vegetable! The table next to us also had uncooked chicken. Staff were good though, apologised and we got a big discount on the meal. The swimming pool was very good. Overall we enjoyed our stay.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Karen

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff friendly and helpful from manager downwards. Rooms pleasant. Sports area and equipment was unclean and old. Didn’t get much information at check in about facilities and no information pack in room. Food great and service excellent.
Stayed 4 nights in Dec 2021
Verified

6/10 Okay

Gemma

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Needs refurb

Only stayed one night for an event. Staff very nice and good service. Food was good. But the whole place needs a refurb. Our room (305) needs redecoration, balcony falling apart, and doors let in the cold so need curtains closed to keep warm. Wouldn't go back or recommend
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were a great tribute to the Resort, all friendly, knowledgable and polite. The resort itself was clean and tidy,
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing, Spacious and friendly

Lovely Stay at Five Lakes, Shame it was for business as leisure facilities. Plenty of space to park a Van. Its tricky to find at first, and the roads reminded me of Devon:-),, alot of roads closed close by some my Sat Nav sent me miles around, But Hotel Wise its beautiful and wil l be back.
Stayed 4 nights in Nov 2021
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, room comfort

Felt safe.

Staff were very efficient, helpful and friendly. Did think that there could have been more sanitiser stations around but we managed. Had choice of rooms being serviced or not.
Stayed 4 nights in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Overnight spa break

The overnight stay was lovely. Brilliant customer service from check in (Imogen) to dinner (Daisy) Great to have a twin room with double beds! Jess did a wonderful massage. The only Downfall I sadly have to feedback and that both myself and my boyfriend booked in and paid for a 45 minute treatment each however they were both about 30 minutes in total which was disappointing.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Luke

Liked: Staff & service, property conditions & facilities, room comfort

A generally pleasant experience

The room and hotel were generally very clean and tidy. However, attention to detail could be improved. There were a few marks on the carpet, limescale or water marks on the tiles in the shower, some lose tiles next to the sink area and the bath panel was not very well fitted. The staff were all very pleasant and the food was lovely. The room was well equipped and the bed was very comfortable and this led to a very restful nights sleep. Will stay again.
Stayed 1 night in Oct 2021