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Mercure Manchester Piccadilly Hotel

4.0 star property

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Photo gallery for Mercure Manchester Piccadilly Hotel

Breakfast, lunch, dinner served; British cuisine, garden views
Bar (on property)
In-room safe, desk, iron/ironing board, free WiFi
Terrace/patio
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Portland Street, Manchester, England, M1 4PH
  • Place, Piccadilly Gardens
    ‪1 min walk‬
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Manchester Arndale
    ‪8 min walk‬
  • Airport, Manchester (MAN)
    ‪22 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

7.6 out of 10
Good
(73 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

7.8 out of 10
Good
(18 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room (High Floor)

7.2 out of 10
Good
(7 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Double Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Bar (on property)
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About this property

Mercure Manchester Piccadilly Hotel

A restaurant, a health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and conference space. Housekeeping is available on request.
Mercure Manchester Piccadilly Hotel offers 280 accommodations with a safe and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Manchester Piccadilly Hotel. During your stay, you're just a quick walk from Piccadilly Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the central location and the helpful staff
  • Within a 10-minute walk of Manchester Palace Theatre and Manchester Arndale
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8816 square feet (819 square metres) and includes conference space. A health club, a terrace, and a vending machine are also featured at the business-friendly Mercure Manchester Piccadilly Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Manchester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
On-site venue – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 20 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Health club

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 8,816 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 2 January 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Manchester Mercure Hotel
Manchester Mercure Piccadilly Hotel
Manchester Piccadilly Hotel Mercure
Mercure Manchester
Mercure Manchester Piccadilly
Mercure Manchester Piccadilly Hotel
Mercure Piccadilly
Mercure Piccadilly Hotel
Mercure Piccadilly Hotel Manchester
Piccadilly Mercure Hotel
Mercure Manchester Piccadilly
Mercure Manchester Piccadilly Hotel Hotel
Mercure Manchester Piccadilly Hotel Manchester
Mercure Manchester Piccadilly Hotel Hotel Manchester

Mercure Manchester Piccadilly Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 331 out of 1004 reviews
Rating 8 - Good. 248 out of 1004 reviews
Rating 6 - Okay. 207 out of 1004 reviews
Rating 4 - Poor. 125 out of 1004 reviews
Rating 2 - Terrible. 93 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Keziah Irene

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was dated and had a musty smell. The heating was broken and it was absolutely freezing - the best they could do was provide an extra duvet. We arrived at 1PM and were turned away to come back at 3PM without even checking if the rooms were ready. No bottled water in the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Cleanliness
Hotel is in a great location with up to 24 hr parking for £20 extra. Staff were very helpful and done their best to resolve any problems we had during our stay
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Liked: Staff & service
Rooms are very tired, stains on carpets, shower too small for anyone with any height... window seals gone, door looked like been forced at somw poimtntoo
Stayed 1 night in Nov 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Yes clean room staff courteous Wi-Fi non existent shower leaked on to the floor no toilet roll holder mirror badly worn damaged on edges view from room good breakfast very good parking good would stay again
Stayed 2 nights in Nov 2025

2/10 Terrible

Caoimhe

Disliked: Cleanliness, staff & service, amenities
the room had a bad damp smell, staff kept entering the room without notice including when the do not disturb sign was present lifts were incredibly infrequent was incredibly nosy
Stayed 2 nights in Nov 2025

10/10 Excellent

jenny

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was really clean , not happy about the two single beds being pushed together as you could feel it, could do with a double topper on it
Stayed 1 night in Nov 2025

8/10 Good

Armaan

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Amenities, property conditions & facilities
Reception staff very friendly and up graded my room for free so was very happy thanks
Stayed 1 night in Nov 2025

6/10 Okay

Delphine

Room very basic. Unable to contact reception by phone due to no phone in room given a number to ring on own phone but unsuccessful. Stayed as my partner had ticket for evening with Eric cantina. Breakfast good choice but hot food wasn’t hot.
Stayed 1 night in Nov 2025

4/10 Poor

Wendy

Liked: Staff & service
Disliked: Amenities
The room was incredibly neglected. The sink in the bathroom was leaking so we had to put towels down, and the bath also leaked after taking a shower. We were also given only one bath towel for 2 people. The room was tiny with poor lighting making it impossible for getting ready.
Stayed 1 night in Nov 2025

6/10 Okay

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place to stay, only reason I haven’t rated it higher this time is as who was in the room next to me was speaking loudly at 11.30 last night & also at 6am this morning. Due to that I checked out earlier & was at Manchester Piccadilly before 9am. Would have gone earlier if was light outside. No criticism with yourselves.
Stayed 1 night in Nov 2025

6/10 Okay

Gillian

Business traveller
Liked: Cleanliness
The room and the rest of the hotel felt dated, but was clean and tidy.
Stayed 1 night in Nov 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, room clean, air con needs updating as was just hot air
Stayed 1 night in Nov 2025

10/10 Excellent

Jody

Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Very comfortable bed . Was aware hotel was being refurbished after we had booked . Windows in poor condition , bathrooms poor painted tiles , bathroom fan not working
Stayed 1 night in Nov 2025

6/10 Okay

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Yes spotless
Stayed 1 night in Nov 2025

6/10 Okay

Geoffrey

The toilet didn't work p
Stayed 4 nights in Oct 2025

6/10 Okay

lucy

Travelled with group
The room was modern, bed sheets did found to be slightly dirty along with the carpet. Staff weren’t very talkative either.
Stayed 1 night in Nov 2025

10/10 Excellent

Shaun

Stayed 2 nights in Oct 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a initial issue with aircon in ro being stuck on and being freezing cold. Staff were quick to resolve this for us and move us rooms. New room was lovely and very comfy.
Stayed 2 nights in Oct 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
The staff were outstanding. 10/10. I really hate the new system for requests and contacting staff. You have to scan a qr code and go through several menus which aren’t clear or helpful and send a message having no idea if anyone is actually seeing it, because there’s no reply. I actually had to google the hotel # and call the front desk as the new system was useless. Also the rooms need updating, they’re looking tired and worn, though clean and well kept otherwise.
Stayed 3 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
clean room great city view pillows could do with an overhaul, they are too small and very soft. no good for support
Stayed 2 nights in Oct 2025