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The Alan

4.0 star property

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Photo gallery for The Alan

Restaurant
Interior detail
Exterior
Restaurant
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
18 Princess Street, Manchester, England, M1 4LG
  • Place, Piccadilly Gardens
    ‪4 min walk‬
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Deansgate
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪21 min drive‬

Room options

View all photos for Classic Double Double

Classic Double Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Double

8.0 out of 10
Very good
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic

Classic | Premium bedding, in-room safe, desk, laptop workspace

Classic

8.4 out of 10
Very good
(87 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature

Signature | Premium bedding, in-room safe, desk, laptop workspace

Signature

9.2 out of 10
Wonderful
(26 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Deluxe

Signature Deluxe | Premium bedding, in-room safe, desk, laptop workspace

Signature Deluxe

9.4 out of 10
Exceptional
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, desk, laptop workspace

Signature Suite

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Alan

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
The Alan offers 137 accommodations with a safe and designer toiletries. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
Our customers tell us that they can't get enough of the comfortable beds at The Alan. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • Just a 4-minute walk from Canal Street and 6 minutes on foot from Piccadilly Gardens
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. The Alan also features multilingual staff, concierge services, and dry cleaning/laundry services.

This 4-star Manchester hotel is smoke free.

The hotel hosts a free manager's reception daily.
Drink at The Alan – On-site lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1877
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 17.00 for adults and from GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 714 out of 1264 reviews
Rating 8 - Good. 306 out of 1264 reviews
Rating 6 - Okay. 144 out of 1264 reviews
Rating 4 - Poor. 62 out of 1264 reviews
Rating 2 - Terrible. 38 out of 1264 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Selina

Stayed 2 nights in Dec 2025

10/10 Excellent

S S

Stayed 1 night in Sep 2025

8/10 Good

Susan

Stayed 2 nights in Dec 2025

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness
Room upgraded to a lovely big airy room
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Fergal

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fantastic modern hotel and great location
Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spaceous room, friendly staff. Hotel is in a great location
Stayed 1 night in Dec 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, amenities
Comfortable but our room was a bit tired. Could do with a few more lights in the room - it was very dark looking out at an office block. Calls and messages to reception (via their system of using WhatsApp) went unanswered.
Stayed 2 nights in Dec 2025

10/10 Excellent

Taslima

Liked: Cleanliness, staff & service
best stay! clean comfy and easy!!
Stayed 1 night in Dec 2025

6/10 Okay

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location hotel. Lots of options for breakfast. Staff friendly and helpful. Hotel room on the ground floor was noisy (Christmas party in the basement went until midnight) and a little empty. Bathroom was large but cold, and hot water hard to adjust. Beds small being doubles but the room could have accommodated much bigger for customer comfort. Parking not too far but not easy to drop bags and go and park. Overall good hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and the shower was brilliant, options of rainfall and hand held versions. Breakfast was second to none, such a good variety of options.
Stayed 1 night in Dec 2025

8/10 Good

Ella

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Dec 2025

4/10 Poor

MR A J

Disliked: Cleanliness, property conditions & facilities, room comfort
We arrived for our stay, having arranged a room upgrade separately after receiving an offer from the hotel. We were then advised on check in that they could not honour that upgrade due to over booking and we would be allocated our original room type. Fair enough. The lobby and shared areas of the hotel all seemed nice with a modern design as expected from the photos on the hotel profile and we were expecting our room to be to a similar standard. Unfortunately this was not to be. The room was was incredibly dated, and up on the higher floors with only a tiny window mostly blocked by a stone balustrade. The floor squeaked, exposed wiring was visible, old fixtures had just had a quick lick of paint, tacky LED lighting surrounded a ceiling fixture which was covered in dust. Bits of grout were missing in the bathroom with gaps around flush plates. Plaster was cracked in many places. All in all, nothing like you would expect from the pictures. Just very dated and very hastily refurbished at some point with very little maintenance in the meantime. Hotels.com and the staff of the hotel were helpful in agreeing to cancel our booking and issue a refund as they were unable to offer a room to a better standard. This left us facing the expense and stress of having to book another room elsewhere at very short notice, costing an absolute premium.
Stayed 2 nights in Dec 2025

8/10 Good

Ana, Phoeni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

MR MARK

Business traveller
Liked: Cleanliness, staff & service, amenities
Great room, breakfast and staff. Couple mins from town and train station.
Stayed 1 night in Dec 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 1 night in Dec 2025

10/10 Excellent

kate

Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cleaned and tidy .. comfortable bed
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth

Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
amazing staff let us check in on arrival before noon. Outstanding quality and value of breakfast. Huge room; nice to have a bath not just a sower.
Stayed 1 night in Dec 2025

6/10 Okay

larra

Travelled with partner
Liked: Cleanliness, amenities
Review of The Alan Hotel The hotel was presented to a high standard of cleanliness, and the staff were consistently courteous, attentive, and helpful. However, several aspects of the stay were disappointing. The £30 small pizzas were burnt on the underside while remaining undercooked on top, which was unacceptable given the price point. Additionally, the pillow provided in the room was noticeably worn and in need of replacement. Aside from these issues, the overall experience was satisfactory.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked Classic room, got upgrade on check in, great service from Jeff on reception
Stayed 1 night in Dec 2025

10/10 Excellent

Mackenzie

My boyfriend and I loved the aesthetic of this hotel! Great location. Would def stay here again
Stayed 2 nights in Sep 2025