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Hotel The Haven

3.0 star property

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Photo gallery for Hotel The Haven

Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Front of property – evening/night
Family Room, City View | View from room
Breakfast, lunch and dinner served
Sun deck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
24th Street, Bet 58th & 60th Streets, South-East of Yaysitkan, Mandalay, Mandalay Region, 10123
  • Place, Phaung Daw Oo Monastic Education High School
    ‪17 min walk‬
  • Place, Shwenandaw Monastery
    ‪3 min drive‬
  • Place, Shwenandaw Kyaung
    ‪3 min drive‬
  • Airport, Mandalay (MDL-Mandalay Intl.)
    ‪45 min drive‬

Room options

View all photos for Panoramic Penthouse, 1 Bedroom, Mountain View, Mountainside

Panoramic Penthouse, 1 Bedroom, Mountain View, Mountainside | View from room

Panoramic Penthouse, 1 Bedroom, Mountain View, Mountainside

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, City View

Family Room, City View | In-room safe, desk, laptop workspace, blackout curtains

Family Room, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double or Twin Room, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, City View, Poolside

Deluxe Double or Twin Room, City View, Poolside | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double or Twin Room, City View, Poolside

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, City View

View from room

Superior Double or Twin Room, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Mingalar Mandalay Hotel
Mandalay
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 9 reviews
The price is €93
includes taxes & fees
14 Jun - 15 Jun
Mingalar Mandalay Hotel

About this property

Hotel The Haven

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel The Haven offers 46 air-conditioned accommodations with a safe and free newspapers. Televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
During your stay at Hotel The Haven, you'll be within walking distance of Phaung Daw Oo Monastic Education High School. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Just a 4-minute drive from Kuthodaw Pagoda and a few minutes from Mandalay Palace
  • Airport shuttle service available for a fee
Hotel The Haven offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel The Haven. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Mandalay hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • In a state park
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 18.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per room (one-way)
  • Rollaway bed fee: USD 18.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel The Haven offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel The Haven Hotel
Hotel The Haven Mandalay
Hotel The Haven Hotel Mandalay

Hotel The Haven Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Hehet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet, but a bit out of the way

Stayed 3 nights... Pros: New hotel (Oct 2019), clean, quiet location. Good breakfast. Nice view of the area from room. Pool and bar area on roof was nice. Con: Bit of a walk to anything. Restaurant slow to replace food at breakfast, and not enough tables for everyone during the breakfast rush. Because it is new, some taxis and tuk-tuks (thone-bane) did not know the location. Roof bar not always staffed with a bartender.
Stayed 3 nights in Oct 2019
Verified

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I booked for.2 nights at Hotel on Haven through Hotels.com for 08-10/Oct/2022 on 13/Sep/2022. I received a confirmation from Hotels.com. that my booking was paid and confirmed on the 13/Sep/2022 via email. I received another email on 04/Oct/2022 from Hotels.com reminding me of my upcoming reservation: We arrived at Hotel on Haven on 08/Oct/2022 to check in, only to be told by a very rude receptionist that they do not have our reservation and that they do not accept on-line bookings! We did not cancel this booking but were denied access by the hotel as tried to make use of it. We were very disappointed as travelled all that way only to be faced with the issue of no accomodation. We have requested a refund from Hotels.com but have been informed that 'Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to waive the cancellation fee. This means the current rules and restrictions for your booking apply and a refund can't be granted'. This makes no sense whatsoever as we were not the ones at fault and did not cancel the booking! Please can someone assist with our refund!
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

stian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is verry good help with all. Hotell is good and cleen. Its good to stay at dis hotell
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

stian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra god frokost hjelpsom personalet flott baseng.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

Très bon séjour, hôtel très propre, chambre spacieuse, personnel souriant et serviable. Je recommande.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb value for money. All new but still very charming hotel. Nice spacious rooms with good views and very helpful and friendly English speaking staff
Stayed 1 night in Feb 2020
Verified

8/10 Good

pui ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good experience

need taxi to go out from hotel. friendly staffs, you can ask for tour and bus ticket in the reception.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smart, clean, quality, efficient - great food

Very short stay but super easy. Lovely modern hotel. The rooms are very new and in great condition. Each one has a little balcony. Bathroom was huge with an epic shower. Beds v comfy and good quality linen. We had an early flight and they gave us boxes to take away - the food was delicious! Such a treat when we finally got to the airport. Only wish we’d had time to go back for seconds. Only negative is that there were a lot of stray dogs outside fighting and barking all night.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

maryanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Haven is a true Haven!

This hotel is only about a year old. It is fabulous value with excellent breakfast included and a lovely rooftop pool from which you have almost 360deg view over Mandalay
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel neuf avec personnel bien rode sous la gouverne de la Directrice du Service a la clientele Maw Si Phyu. Terrasse magnifique avec vue de Mandaley exceptionnel. Buffet varie pour tous les gouts. Aussi service exceptionnel de guide et chauffeur pour voir les attraits touristiques, tres bon rapport qualite prix pour ce genre de service. Hotel 5 etoiles a prix vraiment modique!! Merci pour tant de soin.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This appears to be a new hotel. the rooms are very spacious and the overall condition of the hotel lovely. The staff are very friendly. However, for some reason, maybe they were short staffed, their were no towels when I checked in. They only arrived later in the evening.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very friendly and helpful staff. Service was occasionally slow. Good location, hotel provided bicycles for free
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très sympa.

Magnifique hotel, très bien situé au calme. Malheureusement pas bien isolé. C’est son seul défaut. Personnel très attentif. Chambre tout confort et très agréable.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean hotel. We like the spacious room and the view from the rooftop pool was amazing. Hotel staff was very kind to help us arrange transportation to the airport. Location wasn’t the greatest - you need to walk a bit for restaurants or convenience stores nearby. But getting a tuk tuk was easy. Breakfast area was small in comparison. We had to wait to be seated.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, comfortable, a room have enough space for family, but such property is hard to find and far from convenience store, almost no light at the main road.Therefore, taxi is need. Staffs are not good in English, but very helpful. Myanmar food is recommended. Italian food is NOT good. Room service is excellent. I recommended room service than the bar, because the bar services is so slow like a sick sloth.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

come for value, stay for service

$50 with breakfast and a rooftop infinity pool? That’s enough to give it a try. But the staff’s friendliness and accommodation to little requests (finding a plaster when our daughter scraped her knee, sending someone to buy top up for our mobile phone, etc) made it the kind of place we would come back to. That roof top pool is inexplicably cold, however. Be warned.
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

pui mei heidi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay there if you want a safe stay不要去

1. Lock is broken, and after they fix it still stuck 2. They take away your passport during the stay 3. They scam money with the taxi driver We have an issue with the taxi fare which is triple of the agreed amount, the frontoffice manager aaid they will kick me out of the hotel in midnight unless i pay for the extra amount and wouldnt let me call a police with their phone The taxi is not a service of the hotel and they put the extra fare on a mandatory fee, after i check out at my stay they confiscate my passport unless I pay for extra money And i even check with grab, they are overcharging me After the taxi driver agreed to settle with the fee i have given,the hotel manager still wouldnt let go and didnt give me back my passport and refuse to talk When i finally reach the police they wouldnt do the translate. So i tried to ask them to borrow me a phone then i can call the embassy and they ignore me The taxi driver arent even a staff, it is nonsense that the driver was not even there during the agrument. And i have been in Myanmar for a month , no hotel hold tour passport in frontdesk, that is why i think its not an identical case It takes me forever to get back my passport and i almost miss my flight Beside that the hotel lock is broken and their technician didnt fix that during the whole stay 酒店經理為我打車到我想去的景點，回來後的士司機要求我支付三倍車資，我拒絕付錢要求報警，他們便說給我折扣而且不讓我報警，而且恐嚇在半夜趕我出酒店，以及把收費放到酒店收費內，的士司機並非酒店員工,他們無權把我趕出去 當我堅持報警後他們讓我回房休息，但在我離開的時候他們拒絕還我護照，找警察亦不借我電話 ，最後要找警察及大使館才處理好事情
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and polite staff. Room is spacious and in good conditions.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Kohnwilai

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in a quiet, clean, cozy, and still not far from the city. This is the place. Staff is also very helpful and service-minded.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great potential

Reception staff were very friendly & helpful when i rented a motor bike. The swimming pool was lovely to look at but too cold to swim in. Solar panels required. The breakfast food holders were unstable and so hard to open & close, therefore not keeping the food hot. There were limited english tv channels.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Karlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved it! Great price. Great view.

great stay! Beautiful rooftop views!
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Sky bar is very nice. Location is good, near the Palace. Staff is nuce. No hot water for shower, a bit cold when you are in winter night there. Stay there, you may only find breakfast is simple and food is not good. In overall, still a good option.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋やプールからマンダレーヒルが見える。シャワールームも綺麗で大きく快適。 また、フロントの対応が（ミャンマー時間ではあるが）とても誠実で素晴らしかった。深夜バスで早朝に到着したが、30分ほど待ったら部屋に通してくれたり、ウーベイン橋へ行く途中にロンジー工場を見たいと伝えたら、良い場所を知るトゥクトゥクドライバーを呼んでくれた。
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
明亮乾淨，但飯店附近沒有商店
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Mitsumasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

日本人にもオススメ。Agoda が安い。

二年前にリフォーム済み。向かいの部屋の中国人が長期滞在、廊下までタバコの悪臭。フロントは対処できない。問題あり。 あしはGrabが速くて、格安。空港まで500円
Stayed 1 night in Oct 2019