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Polana Serena Hotel

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Photo gallery for Polana Serena Hotel

A large hotel with a central courtyard pool, multiple balconies, and a grand entrance.
A grand hotel with a large pool featuring a mosaic design, a well-maintained garden, and classical architecture.
A hallway with a tiled floor, a decorative ceiling light, and two wall-mounted lanterns.
A dining table set for two with plates, cutlery, and wine glasses, overlooking a balcony with a view of the sea.
A spa area with massage beds, a pool, and arched ceilings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Julius Nyerere 1380, Maputo, 00100
  • Place, Vila Algarve
    ‪12 min walk‬
  • Place, Geology Museum
    ‪17 min walk‬
  • Place, Eduardo Mondlane University
    ‪2 min drive‬
  • Airport, Maputo (MPM-Maputo Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

A hotel room with a bed, a desk with a telephone, a chair, a table with fruits, and a large window with curtains.

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Apartment, 1 Bedroom, Sea View

A room with two wicker chairs, a small white table, and a sofa with cushions.

Signature Apartment, 1 Bedroom, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Apartment, 2 Bedrooms, Ocean View

A room with a sofa, chairs, a table, and a view of the sea.

Signature Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Garden View

A four-poster bed with a canopy, a bedside table with a vase of flowers, a small wooden nightstand, a mirror on the wall, and a patterned carpet.

Deluxe Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, Sea View

A hotel room with a large woven tapestry on the wall, a bed with patterned bedding, a bedside table with a lamp, and a wooden nightstand.

Executive Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Studio Suite

A hotel room with a large bed, a wooden wardrobe, a chair, a small table, and a painting on the wall.

Executive Studio Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Sea View

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Standard Double Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Sea View

A hotel room with a large bed, a desk, a chair, and a mirror.

Deluxe Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, Sea View

A hotel room with a large mirror, a bed, a framed fish artwork, a wooden wardrobe, and a small table with toiletries.

Executive Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Ocean View

A hotel room with a large bed, a desk, a chair, and a mirror.

Deluxe Double Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Sea View

A hotel room with a large bed, a bedside table with a lamp, a chair, and a wall mural.

Standard Room, Sea View

10.0 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, City View

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Executive Room, City View

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, City View

A large bed with a wooden headboard, two bedside tables, and wall-mounted lamps.

Deluxe Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Cityview double use

A bedroom with a large bed, a desk with a chair, a mirror, and wall sconces.

Deluxe Cityview double use

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 137 reviews
The price is €121
includes taxes & fees
30 Aug - 31 Aug
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About this property

Polana Serena Hotel

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. Bathrooms are shared.
Polana Serena Hotel offers 153 air-conditioned accommodations with minibars and a safe. LCD televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Maputo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness centre.

Guests aged under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serena Maisha has 5 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Guests under 18 years old are not allowed in the spa.
During your stay at Polana Serena Hotel, you're just a quick walk from FEIMA Craft Market. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, body treatments or facials at Serena Maisha
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and fitness classes
  • Just a 3-minute walk from FEIMA Craft Market and 8 minutes on foot from Instituto Camões Centro Cultural Português
  • Airport shuttle service available for a fee
Polana Serena Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, a steam room, and spa services are also featured at the luxury Polana Serena Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Maputo hotel is smoke free.

Varanda All Day Dining – This restaurant serves breakfast, lunch and dinner.
Delagoa Fine Dining – This restaurant serves lunch and dinner.
Aquarius – This restaurant specialises in sushi and serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aquarius
  • Delagoa Fine Dining
  • Varanda All Day Dining

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1922
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 75-per cent of room rate for check-in between midnight and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MZN 200 per person (one way)
  • Late check-in fee: 75 per cent of room rate for check-in between midnight and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 400000611
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Polana Serena
Polana Serena Hotel
Polana Serena Hotel Maputo
Polana Serena Maputo
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Polana Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 163 out of 275 reviews
Rating 8 - Good. 77 out of 275 reviews
Rating 6 - Okay. 21 out of 275 reviews
Rating 4 - Poor. 9 out of 275 reviews
Rating 2 - Terrible. 5 out of 275 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, delicious breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed four times now. Every stay has been excellent!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Sandy

The staff were brilliant!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, excellent rooms, great pool
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay. Beautiful and safe place. Great staff and very clean. The only thing-it was very pricey considering local prices. The food, shuttle services, and amenities cost at least 3x that of offsite options.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed this property. The spa and grounds are amazing. Service is top tier.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located hotel. You even local foreigners coming in just for Sunday breakfast, so it must be popular. Some of the decor looked a little in need of some love and attention, but overall a beautiful elegant property.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay!!! The transportation to and from the airport was spot on!!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Anja Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the pool
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Maria De Carvalho

Liked: Cleanliness, amenities
Perfect in every way!!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and helping staff
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel altogether.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

James

Excellent property
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Domingos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Goncalo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely facial at the spa. The staff there were excellent. There is also a decent gym to use. The staff in La Veranda restaurant could do with a bit more training, but they do try hard!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Issa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, respectful staff and quite professional!! Love the people and the hotel!!
Stayed 5 nights in May 2024
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit whilst on business. Great location and the staff are highly attentive.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Sisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Charm Hotel

Hospitality par excellence, the staff are friendly, kind and patient.
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve stayed in. Staff goes above and beyond to help and make you feel welcome and comfortable.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Bianca

Liked: Amenities
The staff was very professional and helpful with all of our needs. Happy people working at the hotel. Amazing breakfast. The shower needs an adjustment cause the water temperature changes all the time from cold to super hot! 😅
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Polana Hotel was a beautiful hotel and the staff was excellent. Loves the history and that it has been in service for 100 years.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Anselmo

The hotel was great, modern and very large room, friendly staff, and beautiful pool and lobby. But it doesn't merit a five. The problem were the staff in the bar and restaurant. I had to ask two people for coffee at breakfast. Also had to ask about a sandwich at lunch at the bar. How can it take almost 30 minutes to get a sandwich?
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ngowari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The staff was extremely professional and helpful!
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Henric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
Stayed 3 nights in Sep 2025