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Fairouz Otel

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Classic Room, 1 Double Bed, Patio, Garden View | Frette Italian sheets, premium bedding, memory-foam beds, free minibar
Interior entrance
Free daily buffet breakfast
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Gül Mah. 272 Ali Gedik Sok No. 18, Artuklu, Mardin, Mardin, 47100
  • Place, Great Mosque of Mardin
    ‪10 min walk‬
  • Place, Zinciriye Medresesi
    ‪10 min walk‬
  • Place, Mardin Castle
    ‪11 min walk‬
  • Airport, Mardin (MQM)
    ‪16 min drive‬

Room options

View all photos for Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

Exclusive Double or Twin Room, 1 King Bed, Balcony, City View | Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Patio, Garden View

Classic Room, 1 Double Bed, Patio, Garden View | Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Classic Room, 1 Double Bed, Patio, Garden View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Bathtub, Courtyard View

Deluxe Room, Bathtub, Courtyard View | Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Deluxe Room, Bathtub, Courtyard View

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Jetted Tub, City View

Family Room, Multiple Beds, Jetted Tub, City View | Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Family Room, Multiple Beds, Jetted Tub, City View

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, Multiple Beds, Courtyard View

Comfort Room, Multiple Beds, Courtyard View | Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Comfort Room, Multiple Beds, Courtyard View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Design Room, 1 Double Bed

Design Room, 1 Double Bed | Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Design Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Sauna

Luxury Room, 1 King Bed, Sauna | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, slippers

Luxury Room, 1 King Bed, Sauna

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Interior detail
Ulubey Konagi
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  • Parking included
  • Free Wi-Fi
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4.6 out of 5, Wonderful, 424 reviews
The price is €108
includes taxes & fees
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About this property

Fairouz Otel

This hotel features a bar/lounge, 24-hour room service and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a free food/drink shopping service and express check-out are on-site. Change of towels is available on request
Fairouz Otel offers 16 accommodations with washers/dryers and free minibar items. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include minibars and a safe. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Fairouz Otel, you're just a quick walk from Sabanci City Museum. Free breakfast, free WiFi in public areas and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Steps from Sabanci City Museum and Hatuniye
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and a garden are also featured at the business-friendly Fairouz Otel. A complete renovation of Fairouz Otel was completed in January 2022.

Smoking is allowed in designated areas at this 3.5-star Mardin hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
A complimentary food shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 75 metres
  • Street parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • Couples/private dining

Things to do

  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Built in 1300
  • Communal living room
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - January 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Freezer
  • Griddle
  • Hob
  • Ice maker
  • Meal delivery service
  • Microwave
  • Mixer
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 12:30 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2021-47-0028
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Fairouz Otel Hotel
Fairouz Otel Mardin
Fairouz Otel Hotel Mardin

Fairouz Otel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 74 reviews
Rating 8 - Good. 15 out of 74 reviews
Rating 6 - Okay. 3 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 5 out of 74 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

MEHMET

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
.
Stayed 1 night in Jan 2026

8/10 Good

Kemal

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

4/10 Poor

Mehmet

Disliked: Staff & service, property conditions & facilities, room comfort
We didn't like the breakfast. Fried vegetables.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vasilina

Liked: Cleanliness, staff & service, amenities
I was in love with a view from teras Stuff was very pleasant and helpful Very nice breakfast Just my room was without window and it was pretty dark inside but it wasn’t a big deal for a few nights
Stayed 2 nights in Nov 2025

6/10 Okay

Sasha

Liked: Cleanliness, staff & service

Great location - Lots of Stairs

Great location; walking distance to the museum and many shops and restaurants. We parked as close as GPS suggested, called the hotel, and staff arrived quickly to help with luggage and guide us to the hotel. Unfortunately, the only available room didn't have a window! Not mentioned when booking. Also, tiny entrance; my 6 ft. 3 husband had to crouch down to get into the room. The location is on the side of the hill below the castle. Very picturesque but lots of stairs everywhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Azhin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindness Above All

From the moment we arrived, we were met with a warmth that felt genuine - not just professional courtesy, but true hospitality. The staff didn’t just serve, they cared, anticipated, and made us feel not just welcomed, but truly seen.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

hanaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Engin

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Travelled with partner
Lovely room and view, staff could not have been any friendlier. Driving a car there is almost impossible, GPS navigation takes you everywhere but the hotel. There is no parking, despite what description says. It’s free-for-all parking nearby (if one can find a spot after fighting crowded streets and traffic). Then one has to carry suitcases/belongings up stairs and through alleys to get to the hotel. Our room was very nice, but the internet/wifi did not work. Staff delivered fresh fruit plate as an apology—it was delicious, but was 11PM. Breakfast buffet was sumptuous and delicious. Old Mardin is all within walking distance and spectacular. Front desk gave us great dining and sightseeing recommendations.
Stayed 1 night in Jul 2024

10/10 Excellent

Selvi

Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel down an alley at the end of the main street of the old town. Like most of the houses in Mardin the hotel is on multiple different levels, so lots of steps! We had a very pleasant stay and particularly enjoyed the terrace.
Stayed 4 nights in Jun 2024

10/10 Excellent

ABDURRAHMAN EFKAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mahmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

NURCIN

Stayed 3 nights in Apr 2024

10/10 Excellent

Koray

Stayed 2 nights in Feb 2024

10/10 Excellent

Faruk

Stayed 2 nights in Dec 2023

10/10 Excellent

Nilüfer

Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023

8/10 Good

Adama

Stayed 3 nights in Sep 2023

10/10 Excellent

Ayhan

Travelled with family
Stayed 1 night in Jul 2023

10/10 Excellent

Can

Stayed 1 night in May 2023

2/10 Terrible

Carlos

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the bathroom was terrible, you would get in through the shower, the shower had a hose, that got the bathroom all wet, and has a sewer smell. very overpriced

10/10 Excellent

Maxim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow ! Beautiful boutique hotel in wonderful Mardin

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort

At the edge of town, for those able to walk a lot.

I like the room I had. However, I did not know that the hotel is at the end of the village and there is a walk between the road to the hotel. A long traffic jam in the morning. If you like a quiet place to stay and do not mind walking, it is a fine hotel. A nice view from the terraces, but a lot of stairs to navigate. An adequate service.
Stayed 1 night in Nov 2021