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Door Janna

4.0 star property

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Photo gallery for Door Janna

Interior
2 bars/lounges
Outdoor dining
Outdoor pool, pool umbrellas, pool loungers
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
27 Derb Jdid, quartier riad Zitoun lakdim, Marrakech, Marrakech, 40000
  • Place, Bahia Palace
    ‪3 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Place, Koutoubia Mosque
    ‪10 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, free WiFi

Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi

Deluxe Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite | In-room safe, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Door Janna

This smoke-free riad features 2 restaurants, a full-service spa and an outdoor pool. Free breakfast (local cuisine), free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Door Janna offers 10 accommodations with a safe and complimentary bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the riad include an outdoor pool.
Door Janna has 1 treatment room. Services include massages. The spa is open daily.
During your stay at Door Janna, you're just a quick walk from Jemaa el-Fnaa. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with massages at Door Janna
  • Amenities include a lift, a terrace and coffee/tea in a common area
  • 9 minutes by foot from Jemaa el-Fnaa and a 4-minute drive from Avenue Mohamed VI
Door Janna offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Spa services, a terrace, and coffee/tea in common area are also featured at Door Janna.

This 4-star Marrakech riad is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 10:30 AM. The riad hosts a free manager's reception daily.
Door Janna has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: EUR 40

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 40

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

You will be asked to provide the property with a copy of your passport after booking

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Door Janna

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.17 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Door Janna Riad

Door Janna Marrakech

Door Janna Riad Marrakech

Door Janna Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 77 out of 81 reviews
Rating 8 - Good. 4 out of 81 reviews
Rating 6 - Okay. 0 out of 81 reviews
Rating 4 - Poor. 0 out of 81 reviews
Rating 2 - Terrible. 0 out of 81 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Glad i chose to stay in a riad because of this experience. Staff is very very friendly. Breakfast is excellent quality
Stayed 4 nights in Feb 2026

10/10 Excellent

Hedyeh

Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Loved everything about this riad. We spent a long time trying decide where to stay
Stayed 4 nights in Jan 2026

10/10 Excellent

BARAMEE

Stayed 1 night in Jan 2026

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived, everything exceeded our expectations. The riad is stunning, with modern décor that still preserves the authentic charm of Marrakech. The beds were extremely comfortable, and our room was cleaned daily to a very high standard. We enjoyed a delicious traditional Moroccan breakfast each morning, served with great care. The staff were exceptional. In particular, Fatima, Raja, and Yassine went above and beyond to ensure our stay was smooth and comfortable. They helped communicate with our excursion guides, rearranged restaurant reservations, assisted us by speaking with food delivery drivers when needed, and even organised a lovely surprise at my husband’s request for my 40th birthday. They beautifully decorated the bed and laid out balloons, which was such a thoughtful and touching gesture. The house staff, Chaima and Jalil, were incredibly attentive and thoughtful. They remembered our breakfast preferences, made sure I had hot water first thing every morning, and were always happy to help by bringing items to our room. Always polite, kind, and helpful. A special mention goes to Khadija in the spa, who made both my and my husband’s hammam experience truly wonderful. She took extra care to ensure my husband was comfortable, especially as he suffered a stroke four years ago. Her kindness and warmth made the experience truly heart-warming. We deeply appreciate everything the team did for us. Just amazing! Highly Recommend!
Stayed 5 nights in Dec 2025

10/10 Excellent

Elona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful place!
Stayed 3 nights in Sep 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What an absolute gem! The pictures were spot on. This beautiful riad is in the middle of all the action in Marrakech. It was convenient to be able to walk to the souks, hammams, and Jemaa al-FNA in 5-10 minutes. The AC was great, the pool was nice and refreshing, the attendants (especially Yassine) were all very gracious and professional. The accommodations were top notch, an excellent value. The breakfast was also delicious up on the rooftop every morning. If we have friends traveling to Marrakech, we definitely will recommend that they stay at the Door Janna!
Stayed 2 nights in Oct 2025

10/10 Excellent

shreya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive. The room was very clean and location was great. Beautiful place
Stayed 5 nights in Oct 2025

10/10 Excellent

Omar Mansour

Liked: Cleanliness, amenities, property conditions & facilities
Fantasy
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New modern hotel. Great staff. Fast WiFi. Great location. Quiet and Relaxing in the riad. Breakfast could use a few more options but good quality. Not the best communication for airport pick up. Should use WhatsApp for messaging UK pick ups
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing experience. Gorgeous hotel. Wish we knew that it isn’t accessible by taxi though.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Great service all around. They were very helpful. The room was laid out well and very nice. Breakfast was good. Very close to everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights at the Door Janna and had a wonderful experience. The staff were beyond helpful, the property is beautiful and my room could not have been more comfortable. I was fortunate enough to receive a free upgrade on arrival and felt welcome and looked after as a solo woman traveller. Breakfast was also very good. The location was great as even though it’s in the medina it was only a short walk to a taxi rank. There were also many attractions, souks and restaurants within walking distance. I’ll definitely be staying at Door Janna when I return to Marrakech.
Lobby
Double Room
Omelette breakfast
Dining Area
Stayed 4 nights in Jul 2025

10/10 Excellent

Tucker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela, Long Branch

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely design
Stayed 5 nights in Jun 2025

10/10 Excellent

Arsen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was splendid, very clean and tranquil. The staff were nice and friendly. A great experience!
Stayed 4 nights in May 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning Riad where the staff could not do more for you. They were so attentive and helpful. Riad is so close to lots of restaurants such as Dar Dar, Otto and La Pergola. Breakfast is delicious and the roof terrace is a lovely place to sit or sunbathe. Rooms are beautifully decorated with everything that you need.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Riad

Wonderful Riad in a perfect location. Beautifully refurbished to a very high standard. Comfortable rooms. Perfect rooftop with splash-pool, seating and sunbeds, a great place to enjoy breakfast. Would happily return.
Stayed 4 nights in May 2025

10/10 Excellent

Smita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aesthetically pleasing, extremely well maintained and very nice staff. Breakfast options could have been higher quality and a little more well prepare considering the price point. However, the lady who served us breakfast was fabulous. Thank you Door Janna!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean-François

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well designed. Every detail makes the difference. Rooftop breakfast was good and generous.
Stayed 5 nights in Apr 2025

10/10 Excellent

Amy

Stayed 2 nights in Feb 2025

10/10 Excellent

shamira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Riad in Heart of Medina

I had an amazing stay at door janna & would 1000% recommend it. It is a true work of art & in midddle of the medina yet in a quiet corner far from the hustle & bustle. Yassine gave us superb customer service. From the moment I booked the riad, I got excellent customer service via whatsapp until I arrived. Yassine also arranged our airport pick up. Rooms are so beautifully decorated with true essence of North Africa & very cozy. Entire staff so so friendly & attentive. Great breakfast in rooftop. I loved every moment of my stay & I cant wait to go back again. Thank you Yassine & Door Janna.
Stayed 2 nights in Feb 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely tranquil hotel

Riad Door Janna was a lovely hotel. A tranquil escape from the business of the Medina. Staff were friendly and room has everything you need. Rooftop on a nice day is a lovely escape. This is not a comment regarding the hotel, but hotels.com. The address provided in hotels.com was wrong, and those that have been to Marrakech know the medina is a bit of a maze. I have emailed hotel.com.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Riad in the Medina

Lovely Riad … once you find it. It is not where Apple Maps says it it. Food is good. If I had one not so good thing to say, it is the large number of glass water bottles that are used.
Stayed 4 nights in Feb 2025