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El Fenn

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3 outdoor pools
Breakfast, lunch and dinner served
Room (Extra large) | Minibar, in-room safe, individually decorated, desk
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2 Derb Moulay Abdellah Ben Hezzian, Bab el Ksour, Medina, Marrakech, 40000
  • Place, Souk of the Medina
    ‪5 min walk‬
  • Place, Koutoubia Mosque
    ‪5 min walk‬
  • Place, Jemaa el-Fnaa
    ‪7 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

View all photos for Room (Extra large)

Room (Extra large) | Minibar, in-room safe, individually decorated, desk

Room (Extra large)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Small)

Room (Small) | Minibar, in-room safe, individually decorated, desk

Room (Small)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Medium)

Room (Medium) | Minibar, in-room safe, individually decorated, desk

Room (Medium)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Large)

Room (Large) | Minibar, in-room safe, individually decorated, desk

Room (Large)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Minibar, in-room safe, individually decorated, desk

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Minibar, in-room safe, individually decorated, desk

Family Suite, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Panoramic Suite (Extra Large Room with Private Terrace)

Panoramic Suite (Extra Large Room with Private Terrace) | Terrace/patio

Panoramic Suite (Extra Large Room with Private Terrace)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

El Fenn

Along with 3 outdoor pools, this hotel has a full-service spa and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a snack bar/deli and a rooftop terrace are on-site.
El Fenn offers 41 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. This individually decorated accommodation includes desks. Guests can make use of the in-room espresso makers and minibars. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Cots/infant beds (complimentary) are also available.
3 outdoor swimming pools are on site.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
During your stay at El Fenn, you're just a quick walk from Jemaa el-Fnaa. Free breakfast, free WiFi in public areas and 3 outdoor pools are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with massages, body treatments or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 10-minute walk of Jemaa el-Fnaa and Koutoubia Mosque
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
El Fenn offers its guests 3 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, a library, and barbecue grills are also featured at the luxury El Fenn. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Marrakech hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner. Reservations are required.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Valet parking on site (surcharge)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Art gallery
  • Designer stores
  • Full-service spa
  • Library

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • Lift

More

  • 2 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 150.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 5.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: MAD 5.50 per person, per night
  • Service fee: 7.5 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MAD 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 16749
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

El Fenn Hotel Marrakech
El Fenn Hotel
El Fenn Marrakech
El Fenn Riad
El Fenn Marrakech
El Fenn Riad Marrakech

El Fenn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 127 out of 156 reviews
Rating 8 - Good. 19 out of 156 reviews
Rating 6 - Okay. 7 out of 156 reviews
Rating 4 - Poor. 1 out of 156 reviews
Rating 2 - Terrible. 2 out of 156 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Another fantastic stay at El Fenn. This property is beautiful, every corner you turn there’s another delight in store. The rooftop bar is buzzy and fun. Would be great if they served non alcoholic beer but otherwise a truly wonderful experience.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bernita

Liked: Cleanliness, staff & service, amenities
Staff were outstanding
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anthony Gin-Ping

Liked: Cleanliness, property conditions & facilities
Exceptional staff, spotless rooms, and standout rooftop with Atlas views. Effortless luxury in Marrakech’s heart—already plotting a return!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere I looked was beautiful, and it made me want to stay here again!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place

Have wanted to come here for years and it didn’t disappoint! Beautiful, calm, friendly
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Sally Ann

Liked: Cleanliness, staff & service, property conditions & facilities
This is THE only hotel to stay at in Marrakech. The interiors are incredible!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Diane

El Fenn is just coming home in Marrakesh vibes. The staff is so friendly, you feel yourself as from the first moment home in a amazing atmosphere. Everything can be organized. The staff and especially Fawti from the breakfast team do everything to give you excellent service for your breakfast.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely superb! Ayub at the front desk is particularly delightful.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Absolutely my new favorite hotel. The architecture and interiors of El Fenn are outstanding, and the service is amazing. We arranged airport pickup in advance, then escorted directly to the hotel which is convenient to all restaurants and sights within the Medina. We arrived early (like 7am) and as our rooms were not yet available, we enjoyed breakfast on the rooftop and after a tour of the property, were given a large suite to rest and freshen up. The staff was always available and were helpful to arrange a car service, hammam appointments, a tour guide, and answer all of our questions. Our room was comfortable and clean, and especially cozy with a small fire every evening before bed. The children had a smaller room, but it also had a fireplace, large bathroom, and the WiFi was excellent (teenagers). They have thought of all the little details at El Fenn that make a hotel experience exceptional.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marrakesh experience

The place is in the heart of the Medina , beautiful place all the room are different and really taking care with amazing forniture , food at the bar and restaurant fantastic , liking fiesta to be back soon
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Pedro

Liked: Staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went perfectly fine. But the last experience left a bitter taste . When we left some gift we bought at there boutique. We called the hotel and the boutique
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is among the most unique properties in the world. The service is second to none and whoever designed the hotel should win a gold medal somewhere. Everything about El Fenn was excellent and as advertised. I rarely give feedback from travels, choosing to write about a place that is very very bad or excellent. In between doesn’t much matter to me. El Fenn? Gets a ten!
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Helen

Extremely basic for the price. Noisy at night. Breakfast was served in broken chipped cups and plates. Tables sticky because they had not been cleaned. Rooftop service & food was limited.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. But what really left a bitter taste in my mouth is how inneficient, laziness, unwilling to help or simply incompetence call it what you want . But I left a small package at the hotel and was traveling to the rest of Morocco. I called the hotel to have them ship the package I left at there store . I was suprise to see that a hotel that level could not help me. They told me it was impossible , they had no way , no idea how to do such thing . I tried to convince them that there is no way that there is no local transporter . They told me no it doesn’t exist my only solution would be to drive back (I was already in fes) or to have a collect account with dhl. Well, even if I am not from Morocco and I don’t speak Arabic , it didn’t take me long to find a local compagny Ameex ( I am adding it her so try employee of el fenn can know for next client ) . Again there lack of initiative for such a top hotel was mind blowing.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at El Fenn with my fiancée was an experience we’ll never forget. From the moment we arrived, it felt like stepping into a hidden world full of beauty, warmth, and charm. The design of the hotel is absolutely stunning. Every room, hallway, and courtyard feels like a piece of art. It’s easily one of the most beautifully designed places we’ve ever stayed. Our room was incredibly comfortable. Everything from the bed, always having a cold bottle of water, to the little details made it feel special and inviting. But what really made the stay unforgettable was the staff. Everyone was so kind, welcoming, and genuinely caring. We didn’t feel like guests. We felt like we were coming home. What touched us most were the random acts of kindness from the staff, little surprises like complimentary desserts, free drinks, and thoughtful gestures that made us feel truly cared for. It wasn’t just hospitality, it was soulful. Every part of the experience had a touch of magic. Whether we were relaxing on the rooftop, enjoying a quiet moment in the courtyard, or just wandering through the hotel, there was a constant feeling of peace and wonder. El Fenn is more than just a hotel. It is a feeling that stayed with us long after we left. We’re already talking about when we can go back. Truly one of the best places we’ve ever stayed, and we can’t recommend it highly enough.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel - we really enjoyed our stay. It is really beautifully decorated with quiet courtyards and marble staircases. It feels very homely with extremely polite and attentive staff. The location is perfect - steps away from the bustle of the medina, yet not too hidden away down alleyways - definitely an oasis of calm to relax in after a morning wandering the souks. The rooftop restaurant was superb - plentiful breakfasts, and the best food we ate in Marrakech for dinner. The rooftop terrace as a whole was the best we visited, with separate areas for the restaurant, bar (with a great atmosphere in evenings) and the pool area. The rooftop pool was impressively sized: there were two smaller pools on the ground floor as well but the roof one was definitely the best. It's not cheap. Other riads may have similar beautiful interiors (although unlikely such a nice pool, most look more decorative). The small room was smaller than I expected, and we didn't have a bath (most of the pictures on their website do...) There's an extra mandatory daily service charge of around 30 euros. However the overall set up is incredibly welcoming and relaxing, the location perfect, the food delicious, and we would definitely stay again tomorrow if we could.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt placerad Riad med mycket trevlig och serviceminded personal.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

GIAN MATTEO

Liked: Cleanliness, staff & service, amenities
Foi tudo perfeito
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinário

Fantástico em todos os aspetos
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Mirela

Liked: Staff & service, property conditions & facilities, room comfort

Design e bom-gosto, no coração da Medina

O hotel é incrível, repleto de obras de arte que fazem dele único. O serviço é impecável, e os gatos de estimação do hotel super bem cuidados, fizeram da nossa experiência ainda mais especial. O único ponto de melhoria é a limpeza dos quartos que poderia ser aprimorada, especialmente nos cantos e prateleiras.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to for Morrocco!

Amazing hotel, with great customer service and overall great hotel to stay in. Highly recommend staying here!
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Honestly an amazing hotel. Great food, Amazing views. The service was impeccable. The room was super comfortable. Lovely pool
Stayed 2 nights in Mar 2020