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Gem Riad

3.5 star property

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Photo gallery for Gem Riad

Exterior
Hallway
Interior
Lobby lounge
Deluxe Suite | In-room safe, blackout curtains, free cots/infant beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
35 Derb Jdid, Riad Zitoun Lakdim, Medina, Mechouar-Kasbah, Marrakech, 40000
  • Place, Bahia Palace
    ‪3 min walk‬
  • Place, El Badi Palace
    ‪5 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Junior Suite, 1 Double Bed

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Bathroom | Free toiletries, hair dryer, towels

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Suite

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite | In-room safe, blackout curtains, free cots/infant beds, free WiFi

Family Suite

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Suite

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Gem Riad

Riad with free breakfast, 9-minute walk to Jemaa el-Fnaa
A restaurant, a bar/lounge and a rooftop terrace are available at this riad. Free breakfast (local cuisine), free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Gem Riad offers 7 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Gem Riad, you're just a quick walk from Jemaa el-Fnaa. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Jemaa el-Fnaa and Koutoubia Mosque
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A rooftop terrace, barbecue grills, and multilingual staff are also featured at Gem Riad. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Marrakech riad.

Guests are served a free local cuisine breakfast daily from 8 AM to 11 AM. The riad hosts a free manager's reception daily.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8 AM to 11 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 200.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Gem Riad offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Gem Riad.

Property is also known as

Gem Riad Marrakech
Gem Marrakech
Gem Riad Riad
Gem Riad Marrakech
Gem Riad Riad Marrakech

Reviews

Gem Riad Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 31 out of 46 reviews
Rating 8 - Good. 8 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 4 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

Reviews

10/10 Excellent

Giuseppe, Roatan

Liked: Cleanliness, staff & service, property conditions & facilities
Great staying
Stayed 3 nights in Jul 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE, MANY OTHER OPTIONS

No hotel/riad sign on street nor inside; perhaps not a registered hotel No room numbers Very poor breakfast, no fruit; nice service, bread and coffee; only one egg Location on google maps is wrong; without travel agency help I would not have found it, I would not have been able to get to it, especially as there is no road access, just dim, dirty narrow complicated alleyways all with no signage Small rooms Very poor lighting, dark Poor cleaning, dirty carpets No phone in room No bar as advertised Inaccessible room during rain, with walkway and stairwell flooded No key given to front door, despite asking with them saying someone is available 24/7 to let me in. But no one there one night just after 11pm to let us in (night staff had gone to sleep and turned his phone off. Was without internet, meaning he was off site. What kind of security is that? Woke up neighbour. Ultimately, after knocking repeatedly and loudly for 15+ minutes two other guests came to let us in. Staff didn’t even wake, but likely no one was there. Nice people/staff but incompetent, except for breakfast service Very poor value for money One day no hot water Ancient barely operable bathroom hardware Shabby torn towel No bath mat nor hand towel until complained Disgusting soap (like old style borax) No labels on shower shampoo/conditioner in glass bottles (very dangerous considering tile floor) Very poor wifi in first room Nice little rooftop terrace but not much of a view TAKE OFF HOTELS.COM
Stayed 5 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic riad and amazing value for money

Great stay at this riad. Prepare to stay in firmer beds in Marrakech if you don't book a western chain hotel! The service was fantastic fron Mumin (I hope I have this correct) genuine and kind soul! Air conditioning was a problem throughout our stay in Marrakech but not here, fantastic, modern unit that worked perfectly. TV in the room, which again wasn't always the case in other properties. Great breakfast and over all a fantastic riad in a great location!
Stayed 3 nights in Sep 2024

2/10 Terrible

Kashif, Crawley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet connection which was terrible, no TV to relax and unwind because the TV was connected to the Wifi. Power cut in the hotel from 2am in the morning to the following evening as absolutely boiling hot with no AC or lights in the evening. Whereas all the neighbourhood had fully working electricity apart from the hotel we were in. This was my worst experience staying in a Riad. I have stayed in many when visiting Marrakesh. Will not recommend this Riad.
Stayed 4 nights in Aug 2024

4/10 Poor

ALICIA

Stayed 3 nights in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff Clean place Convenient area inside the Medina

10/10 Excellent

Olanrewaju

Stayed 3 nights in Aug 2023

10/10 Excellent

Karima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem Riad was one from the best Riads ive been stayed in Morocco , clean and beautiful room, excellent breakfast ,location was just perfect and safe especially for me as a single women !
Stayed 1 night in Aug 2023

10/10 Excellent

Arlene

Stayed 3 nights in May 2023

10/10 Excellent

Bryce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is amazing, everything is in walking distance. Gem Riad is very clean. Shower technology is slightly outdated. Service was amazing however. Youseff was amazing. Every morning he made us breakfast, sometimes extra early so we could make our excursions. He also made us tea, gave us great advice, and helped us with any questions. Youseff was amazing!
Stayed 4 nights in Mar 2023

4/10 Poor

john

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Booked "Deluxe suite," received a cramped room
Stayed 2 nights in Feb 2023

10/10 Excellent

Shatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt really comfortable here
Stayed 3 nights in Nov 2022

10/10 Excellent

Ayesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were amazing and really accommodating. The breakfast was nice and we enjoyed the view from the terrace whilst eating our breakfast. Would reccomend and definitely stay here again.
Stayed 4 nights in Oct 2022

10/10 Excellent

Aamou

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice place in good location very comfortable the staff were so nice one guy name Said was very helpful we will definitely comeback, Thank you guys for everything
Stayed 1 night in Sep 2022

4/10 Poor

Hicham

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Not as expected! I was unable to check in at 1PM, cuz rooms were not ready, then I was asked to come back at a later time. The're must be better options for riads.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Stephen, Montréal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be near all the action but also want a relatively quiet place to stay in the old Medina, this is a great choice. Ali and Abdul were courteous and eager to help with any special requests. The rooms are well equipped as far as riads go.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Praveen/Ranjita, Florida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Mr Ali and Mr Abdul were the most kind and hospitable hosts we have encountered and treated us like family. Our needs were met and our family is very appreciative of their flexibility towards making our stay memorable. The surprise dinner was very welcome and the location is prime to get to the major highlights that Marrakech has to offer. Shukran and Allah hafiz.
Stayed 4 nights in Mar 2019

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Gem Riad is a real Gem!

We had the most wonderful stay at the Gem Riad and we couldn’t recommend it more highly. The staff were incredibly friendly, warm and welcoming. They made you feel really at home. The room was beautiful, everything spotlessly clean with everything thought of. The Riad is very conveniently placed, a short walk from the souks and tourist attractions alike. It was a truly memorable holiday made even better by our stay in the Gem Riad.
Stayed 4 nights in Feb 2019

10/10 Excellent

Elaine, Weymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oussama and Youness made us feel really welcome and were always very accommodating. They took very good care of us. We saw Ali sometimes too and he was always very helpful. They were very good hosts.
Stayed 9 nights in Dec 2018

10/10 Excellent

Patrick, Boston

Liked: Cleanliness, staff & service, room comfort
The Gem Riad was a great place to stay in order to be in the middle of the action in Marrakech. Khaled was fantastic and made sure that our family was always comfortable. I recommend Gem Riad highly!
Stayed 4 nights in Jul 2018

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good located. The first days we had a very dark and small room but then we changed to a better room
Stayed 4 nights in Apr 2025

10/10 Excellent

FRANCIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025