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Palais de l'Ô

4.0 star property

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Photo gallery for Palais de l'Ô

A two-story building with a pool in front, surrounded by palm trees and lounge chairs.
A spacious lobby with a high ceiling, ornate architectural details, and a central seating area with a chandelier.
An outdoor dining area with tables set for two, cushioned seating, and a view of the garden.
A dining area with a view of a pool and palm trees, featuring a high ceiling with intricate patterns and a chandelier.
A neatly made bed with pillows, a bedside lamp, and a wall-mounted artwork.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Route de Fes Km 12, Douar Oulad Jallal, commune Oulad Hassoun, Marrakech, 40000
  • Place, Museum Palmeraie
    ‪11 min drive‬
  • Place, Ksar Char-Bagh Hammam
    ‪13 min drive‬
  • Place, Majorelle Garden
    ‪19 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪31 min drive‬

Room options

View all photos for Room

A bedroom with a bed, bench, wall-mounted lamp, and a door.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a view of the outdoors, a decorative lamp, and a vase with flowers.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a small table, a chair, and a balcony with curtains.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Unik Prestige Room

A hotel room with a large bed, a small table with a book, a chair, and a balcony with curtains.

Unik Prestige Room

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Unik Palace Room

A bedroom with a large bed, a nightstand with a vase of flowers, and a view of the outdoors.

Unik Palace Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Unik Prestige Suite

A hotel room with a bed, two armchairs, a desk with a chair, a dining table with a flower arrangement, and a large wall art piece.

Unik Prestige Suite

  • Mountain view
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Unik Palace Suite

A hotel room with a bed, a desk, a chair, a table with a vase of flowers, and two wine glasses.

Unik Palace Suite

  • Garden view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Palais de l'Ô

A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Palais de l'Ô offers 20 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.
During your stay at Palais de l'Ô, you'll be close to Ksar Char-Bagh Hammam. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, body treatments or massages at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a steam room and a sauna
  • 14 minutes by car from Marrakech Plaza and 15 minutes from Majorelle Garden
  • Airport, train station pick-up and local-area shuttle service available for a fee
Palais de l'Ô offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and a library are also featured at the family-friendly Palais de l'Ô. An area shuttle within 12 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Marrakech hotel.

On-site venue – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 12 km
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • 3 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palais de l'Ô

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 300 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Palais de l'Ô offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 5665003

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palais de l'Ô
Palais de l'Ô Hotel
Palais de l'Ô Hotel Marrakech
Palais de l'Ô Marrakech
Palais l'Ô Hotel Marrakech
Palais l'Ô Hotel
Palais l'Ô Marrakech
Palais l'Ô
Palais de l'Ô Hotel
Palais de l'Ô Marrakech
Palais de l'Ô Hotel Marrakech

Palais de l'Ô Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 80 out of 202 reviews
Rating 8 - Good. 58 out of 202 reviews
Rating 6 - Okay. 26 out of 202 reviews
Rating 4 - Poor. 16 out of 202 reviews
Rating 2 - Terrible. 22 out of 202 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Imtiaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time and we loved it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Merita

Liked: Cleanliness, staff & service, property conditions & facilities
In general was good a bit far from city centre and a taxi quite expensive and take 30to 40 min for pick ups but generally quite and good energy calming place If you are looking to relax I highly recommend it
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Yveline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was good , room and staff were amazing
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a peaceful oasis. It is beautifully decorated and the staff is very friendly. Wish we could’ve stayed longer!
Verified review

6/10 Okay

Talal Mohammed

Liked: Cleanliness
Disliked: Property conditions & facilities
Overall, the stay was acceptable. I would like to thank the housekeeping team for their cleanliness and helpful attitude. However, the reception experience was disappointing. My request for a one-hour late checkout was declined without flexibility. In addition, some basic amenities were missing, such as slippers in the room, no welcoming music or atmosphere at the reception, and a request for extra towels was also refused. I hope these points will be improved to enhance the guest experience.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Imtiaz

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Pardon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the internet are not true at all. The place is always dark. No lights at all. The food served for breakfast mmm it was cold .The generator noise will make you lose your mind. However, the staff were very friendly and kind.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Christy

Liked: Staff & service, amenities, property conditions & facilities
Ambiance was amazing, they definitely deserved 💯
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax relax relax

Fantastic place , at times felt as though I had the place to myself. Very quiet and relaxing. It’s quite far from the centre, and I’m glad I only had 3 nights as I was solo traveler. Staff are excellent.
Pool
Inside
Pool
Stayed 3 nights in Jun 2022
Verified review

2/10 Terrible

john

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are brilliant and friendly. Hotel rooms need to be redecorated and painted. Very worn out rooms and not as seen in pictures. Cochroach seen in room staff informed.
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Sierra

Disliked: Staff & service, amenities, property conditions & facilities
Worse expirience ever, no internet that was working consistantly, the staff was very rude. I booked a quad with them and they forced me to pay after i cancelled even though it was 30 mins in advance. Wouldnt advise it
Stayed 4 nights in Jun 2024
Verified review

2/10 Terrible

Oluwatoberu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID THIS CATFISH OF A HOTEL AT ALL COSTS!

I am not one to write reviews o hotels good or bad but I had to speak up regarding the treatment we received at this hotel! When we arrive at the hotel, it looked nothing like the pictures. It was very outdated and clean, dirty old stained garden chair covers, and pool bed covers, the room has stunk of human faeces and the toilet and rooms were filled with flies which was disgusting. There was dust everywhere which affected my allergies a lot. When we complained regarding the smell in the rooms, and the flies. The solution was to put candles and incense, which just masked the smell, it was very choking to my nose and made the smell even worse. We did not feel comfortable staying there for the three nights we initially planned. The hotel did nothing to make us stay comfortable or alleviate the situation or move rooms. We went to speak to the staff to get a refund and leave the hotel, but the manager on the phone was a GREEDY THEIF! Even though we had the right to cancellation, and a full refund and hotel.com backed us on this, the manager still didn’t want to give us our money back and after much convincing we only paid for one night I left hotel as they were not budging. They had also wanted to upgrade us to a suites which was convenient as they I thought they did not have any rooms left in the hotel. But even the suite was still not up to standard and horrible, and we just didn’t want to stay there. Even in the reception, the curtain was ripped it was just a shambles.
Stayed 4 nights in Sep 2022
Verified review

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
Très beau cadre, manque un un peu d’entretien technique, (lavabo bouché, porte su ferme très mal, douchette cassé, et menu restaurant limité, et les couverts en nombre insuffisant, petite cuillère introuvable, dommage le cadre et très appréciable,
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Eduardo

Liked: Room comfort
El desayuno es súper básico, todos los días es lo mismo. Las fuentes se ven muy lindas pero no sirven.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Personn
Stayed 6 nights in Oct 2025
Verified review

6/10 Okay

Hans Henrik

Liked: Cleanliness, property conditions & facilities
Hotellet ligger med afstand til alt. Der er 7 fine hovedretter at vælge mellem i restauranten. Der er 1 parasol til de 16 solsenge, så man skal tidligt op for at kunne ligge lidt i skygge i løbet af dagen ved poolen. Det virker til at hotellet var flot ved åbningen, men siden da ikke har fået meget opmærksomhed.
Stayed 8 nights in May 2025
Verified review

8/10 Good

Agnès Elise

Liked: Cleanliness, property conditions & facilities
Très belles chambres et très belle établissement,propre mais un peu loin du centre ville de Marrakech,ce qui oblige à prendre des taxis souvent!
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Moustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellwnt

Tres bien passer un pwu eloigner de marakech mais ces pas plus mal. Tres agreable le personnel.
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Naoile

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A FUIR - Un personel inexistant, l'hotel ne ressemble pas du tout aux photos : un vrau attrappe mouche - mais très bon photoshop ;) L'endroit est si loin du centre de marrakech, que toute sortie devien difficile et très cher. En plus, c'est à vous de vous debrouiller pour trouver un taxi. Petit déjeuner : plat rechauffé de la veille, on doit courrir pour demander les couverts.. Le personnel jamais sur place et quand vous les trouver ils sont désagreables. Les chambres sont petites et non rien à voir avec les photos. Des meubles sales, vieux .. A FUIR ABSOLUMENT
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

christopher

Bel hôtel mais trop loin du centre ville . Le petit déjeuner est très moyen .
Stayed 7 nights in Mar 2024
Verified review

6/10 Okay

Ouarda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Déçu par ce choix c’est un hôtel 5 étoiles ,sur le site l’hôtel est à 15 minutes en voiture de la ville sauf c’est 30 minutes du coup un budget supplémentaires ,les équipement dans la chambre pas de fer a repassé ,ni un téléphone pour appeler la réception et le bar était vide même pas une bouteille d’eau ,pas de bouilloire et le menu et le même toutes la semaine ,le personnel très serviables,souriant rien à dire c’est juste que pour moi c’est pas un 5 étoiles
Stayed 6 nights in Feb 2024
Verified review

8/10 Good

yassin el

Liked: Staff & service, room comfort
Rommet var topp. Dårlig frokost
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Oualid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Bon hôtel Personnels très sympathiques Belle piscine Très calme en mi juin 2023 A 15/20 min de Marrakech en voiture (assez rapide route directe droite) Globalement bien si vous aimez le calme, cela donne l'impression d'être dans un endroit privé. Quelques services supplémentaires auraient été plaisants (produits de toilette...).
Stayed 8 nights in Jun 2023
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verwahrlostes Hotel

Das Hotel war kaum zu finden: kein Schild irgendwo, niemand kannte es, nicht mal Taxifahrer. Die Zimmer waren schmutzig: Haare am Boden, Staub beim Teppich, fleckige Bettwäsche. Die Vorhänge kaputt. Zimmertüre (nur Fenstertüre) nicht abschliessbar. Es gab kein Trinkwasser im Zimmer oder Minibar, Wasserkocher,…. Im Badezimmer ausser einer kleinen billigen Seife, keine Produkte. Die Duschbrause funktionierte nicht richtig. Wir wollten eine 2. Bettdecke. Diese erhielten wir erst am 2. Tag auf Nachfrage. Das Frühstück war sehr dürftig. Keinen Toaster und nur Nescafe. Wir haben auswärts gefrühstückt… Es gibt keine Bar oder sonstige Verpflegungsmöglichkeiten im Hotel. Wirklich nicht zu empfehlen und Preis - Leistungsverhältnis stimmt gar nicht.
Stayed 3 nights in Dec 2022
Verified review

6/10 Okay

John

Disliked: Cleanliness
Chambre vétuste.. avec un restaurant pas nettoyé.. miettes sur les chaises du restaurant.. Nappes pas repassées. Les canapes de l'accueil tres inconfortable. Bref ne merite pas d'etre étoilé.