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Riad Assala

4.0 star property

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Photo gallery for Riad Assala

Terrace/patio
Courtyard
In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished
Junior Suite (Bahia) | In-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
8 derb Ouayhah, Sidi Abdelaziz, Marrakech, 40000
  • Place, Le Jardin Secret
    ‪2 min walk‬
  • Place, Marrakech Museum
    ‪3 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪13 min drive‬

Room options

View all photos for Romantic Suite (Douéria)

Romantic Suite (Douéria) | In-room safe, individually decorated, individually furnished

Romantic Suite (Douéria)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite (Bahia)

Junior Suite (Bahia) | In-room safe, individually decorated, individually furnished

Junior Suite (Bahia)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Patio (Atlas)

Deluxe Double Room, Patio (Atlas) | Lobby

Deluxe Double Room, Patio (Atlas)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Balcony (Essaouira)

Premium Double Room, Balcony (Essaouira) | In-room safe, individually decorated, individually furnished

Premium Double Room, Balcony (Essaouira)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room (Casa)

Standard Double Room (Casa) | In-room safe, individually decorated, individually furnished

Standard Double Room (Casa)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room (Fez)

Twin Room (Fez) | In-room safe, individually decorated, individually furnished

Twin Room (Fez)

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Riad Assala

Along with an outdoor pool, this riad has a restaurant and a steam room. WiFi in public areas is free. Other amenities include a rooftop terrace, concierge services and laundry facilities.
Riad Assala offers 6 accommodations with a safe and complimentary bathrobes. Each accommodation is individually furnished and decorated. This Marrakech riad provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the riad include an outdoor pool and a steam room.
Our customers tell us that they enjoy the overall property condition at Riad Assala. During your stay, you're just a quick walk from Jemaa el-Fnaa. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Within a 10-minute walk of Jemaa el-Fnaa and Souk of the Medina
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Riad Assala offers its guests an outdoor pool and a steam room. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, a library, and tour/ticket assistance are also featured at Riad Assala.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

On-site venue – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 3 per night)
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 7 AM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Assala

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 17.00 per vehicle (one way)
  • Nearby parking fee: EUR 3 per night (1056102 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Riad Assala offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riad Assala Marrakech
Assala Marrakech
Riad Assala Riad
Riad Assala Marrakech
Riad Assala Riad Marrakech

Riad Assala Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 0 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, room spacious and clean.
Stayed 3 nights in Jan 2020
Verified

4/10 Poor

Jayce

Liked: Cleanliness
Disliked: Room comfort

You get what you pay for—opt to pay more

The riad was quite far from the entrance and we had to drag our bags over 5 minutes through the Medina to get to the riad. There also was a horrible stench right outside the riad. They were extremely nice once we made it inside the venture to get there just was not pleasant. The bathroom also did not have a door which was gross. Lastly their recommended transportation to and from the airport was overpriced and he was extremely rude.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

GIANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia...

Llegar fue un poco complicado por las calles del Zoco. De ahí en fuera todo muy bien!
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'emplacement est idéal dans la medina. Beaucoup de petits commerces à proximité. La place jemaa el Fna est facilement accessible à pied.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in Marrakech at Riad Assala. The staff were all really friendly and extremely helpful. When we arrived from the airport in the transport they had arranged for us Ahmed met us at our taxi and took our cases through the narrow streets to the Riad where we were greeted by Fatima and Mustafa and offered mint tea as we settled in. They were also very accomodating to my wife's need of a gluten free diet and provided us with delicious food (breakfast every day and some dinners). The location in the heart of the medina was great being within walking distance of most of the main tourist attractions. When we left they once again organised our transport to the airport and Ahmed helped take our cases to the pick up point ensuring that we and our luggage were safely aboard. We would heartily recommend Riad Assala to anyone visiting Marrakech.
Stayed 6 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich bin Anfang März mit meiner Freundin nach Marrakech gereist. Das Riad liegt versteckt in einer Seitengasse, dennoch sehr zentral in Mitten der Médina. Wir wurden vom Hotelpersonal netterweise von unserem Taxi abgeholt und zum Riad gebracht. Alle wichtigen Sehenswürdigkeiten sind fußläufig zu erreichen. Obwohl man quasi direkt in einem Souk wohnt, ist es im Riad erstaunlich ruhig und erholsam. Der Pool bietet eine gute Gelegenheit zum Abkühlen und auf der verwinkelten Dachterrasse ist eine Erholung von der turbulenten Stadt möglich. In der Unterkunft haben wir uns sehr wohl gefühlt. Alle Mitarbeiter waren herzlich und zuvorkommend, haben uns bei jeder noch so kleinen Frage geholfen und wussten immer genau wann der richtige Zeitpunkt war, um uns eine Kanne frischen Minztee anzubieten ;) Merci beaucoup!
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

superbe!

Séjour formidable,emplacement parfait ,lieu typique ,beaux décors ,confortable, douillet ,chaleureux Accueil ,discrétion ,gentillesse efficacité du personnel Les petits déjeuners "fait maisons"de Fatima sont exquis !
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 notti a Marrakech

Bellissimo riad, centrale ma una volta entrati si abbandona totalmente la frenesia della medina per rilassarsi tra alberi e fontane. Colazione ottima. Servizio cordiale e attento
Stayed 2 nights in Dec 2018
Verified

8/10 Good

TC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Riad in very central location, albeit accessed by a small (dark) alley. Staff were brilliant for friendliness and helpfulness.
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heel mooi, proper en centraal gelegen ! Heel lieve personeel
Stayed 3 nights in Nov 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Wir fühlten uns unsicher!

Das Zimmer war nur durch ein vom Hotel gestelltes Vorhängeschloss zu sichern. Leider hing das Schloss am Abend immer offen an der Tür. Das Zimmer stand damit den ganzen Tag offen. Die Dusche war verstopft, nach einer Minute duschen stand das Wasser für Stunden. Die Reparatur war während unseres Aufenthaltes nicht möglich. Ein Fenster schloss nicht, man konnte uns aus dem innenhof während der Nacht beim Schlafen beobachten, auch diese Reperatur konnte nicht während unseres Aufenthaltes durchgeführt werden. Ein Wechsel des Zimmers war nicht möglich. Verschiedene Mitarbeiter wollten uns Touren, Mietwagen etc verkaufen, als wir nichts kauften liess man uns jedoch in Ruhe. Bei Abreise wollte man das via hotels.com bereits bezahlte nochmals kassieren. Es scheint hier ein (temporäres?) IT Problem zu geben, wir empfehlen eine ausgedruckte Zahlungsbestätigung dabei zu haben. Am Ende liess uns der sehr freundliche Mitarbeiter gehen und glaubte uns. Zum positivem: Der Ort ist sehr zentral. Das Bad (exklusive der Dusche) ist auf gutem Niveau und sauber. Die Zimmer geräumig, das gesamte Hotel für ein Riad sehr hochwertig. (wir kennen schon ein paar). Das Frühstück ist nicht abwechslungsreich jedoch umfangreich und lecker.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad in the heart of the Médina, close to the souk and other attractions. Staff friendly and able to speak English, Spanish, French and Arabic so comunication was excellent!! The Road was beautiful and in great condition, the bfast room/dining room lovely and relaxing. Bfast was excellent and included omelette, yogurt, maroccan bread with marmalade and honey, mint tea, coffe and orange juice.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Prima riad vlak bij centrum

Ontbijt top! Gezellig aan een grote tafel waardoor je goed contact maakt met andere mensen. Personeel doet alles om het je naar het zin te maken. Douche minder. Bed aan de kleine kant. Perfecte ligging. Prijs technisch helemaal goed
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Marcus/Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let me start by saying I was a little nervous about using Expedia to pick us up at the airport and drop us off at the hotel. If you are anything like me don’t worry it work for us. I was extremely happy a repensative was sent to pick us up from drop off point. I do not know if they knew we wasn’t moving because it so busy when you are dropped off, but it was appreciated. This should be a norm for all guest if it’s not. Arrived and was greeted with open arms, the hotel staff really took care of us. They guide us every step of the way. They were very understanding of language barriers and found the person who spoke English well. The room was comfortable, beware the water is so hot. Loved it. Also the dinner was great on first night to get your bearing. I asked for a laundry mat and they even washed our clothes for a small fee which freed us up too enjoy more of Morocco. This was one of the best Raid we have stayed in. So if you book you shouldn’t be disappointed. Rooms are decent size for money, no tv but we not there too watch tv. Enjoyed our stayed and if we go back we will definitely book again. The bed was a little too firm for my taste, however it was clean.
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Riad!

nous faire sentir chez soi... Notre chambre n’était pas très grande mais très confortable. En revanche, la salle de bain très grande, dotée de 2 lavabos de cuivre, d’une douche et d’un bain. Nous avions des trucs à garder au froid et Ahmed nous a gentiment aidé en les mettant au frigo pour nous. Nous avons séjourné au Riad 4 jours et n’avons pas regretté notre choix.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

SK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahmed & Fatima made our stay at Riad Assala. They were accommodating and kind, even with the language barrier. The riad itself is like a quiet refuge in the busy city. We loved it so much we booked with them again at the end of our stay. One thing to note: it’s a little tricky to find (you have to go down a few internal alleys). It’s helpful to download map.me app to give you precise directions.
Stayed 1 night in Jul 2018
Verified

4/10 Poor

latifa

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommandabel

Many times i visited marrakech. This stay was my worst experience. I didnt experience NO service! The place smells. After the check in we went to the (bath)room smelled bad and very noisy. After having a nice night out, I had to wait 10 minutes outside, trying to wake up the night shift to open the door for us! When laying in my bed half an hour later other people had the same. So I had to scream to the guy that he had to open the door. In the morning .. no one around for breakfast. We had to ask for our self. I was fed up with everything and I packed my stuff ( payed for 2 nights) after a whole debate, I still had to pay the city tax and ofcours no refund of the paid night or any other solution. So this was my experience.. for me as a Moreoccan, really this wasn’t the service and things I am proud of in Morocco! Never again!
Stayed 2 nights in Jun 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Disappointing and not worth the money at all

We did NOT enjoy our experience at Riad Assala at all. 1) After making the reservation, Catherine emailed us to ask if we would like dinner arranged for our arrival. We followed up with her via email 5 times to ask re: menu, pricing and other details, but never heard back. When we arrived to check in, we were told that they had dinner ready for us. We weren't hungry and felt guilty for turning down food prepared for us; however it was $35 per person, and we did not want to pay that much for a dinner we didn't want. The staff insisted that we ordered it but we showed them our booking to confirm that we did not. 2) One night my husband fell ill and we couldn't go out for dinner. I asked the riad staff if they could order food delivery for me (since I don't speak french and most delivery places required an order in french), but they declined and said it wasn't allowed. I asked if they had anything at the riad I could eat (I was willing to pay); they said nothing was available. I went to bed hungry that night. I was extremely upset. 3) Overall, there was a sense of stinginess at the riad. Anytime we asked for something, the answer was no. No extra egg, no soap, no water. They were very rigid in their rules. 4) Make sure you get the hotel to arrange for pickup from airport or you will never find it yourself. Positives: The staff was usually helpful and would go outside the riad to show us directions. They were nice people.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ideale Lage in der Altstadt, prima Dachterrrasse, freundliches Personal.
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

D’une gentillesse inégalable

Nous avons passés 4 jours au Riad Assala, c’était un séjour fabuleux. Riad très bien situé au cœur de la médiana et proche de tout. Des hôtes plus que gentil et serviable d’une gentillesse inégalable ! Dépaysement assuré !
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijn verblijf in riad Assala!

Deze Riad kan ik aanbevelen. Ziet er goed en schoon uit en heel vriendelijk en behulpzaam personeel. Het terras op herfst is heerlijk om van de zon te genieten.
Stayed 5 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% Recomendable. Personal muy amable y atento, situación idónea, desayuno completo y muy rico. Sin duda volvería a este Riad.
Stayed 5 nights in Feb 2018
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dépaysant

Superbe...on a adoré être comme à la maison...personnel très attentionné
Stayed 4 nights in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toller Service

Das Hotel war wirklich schön und sehr zentral gelegen, vor allem der Service war super! Alles in allem war es aber sehr anders als man es sich vorgestellt hat. Im positiven Sinne :)
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Elise-A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un excellent séjour!

Un personnel accueillant et à l’écoute. Le Riad est magnifique. Nous avions la suite Doueria. Chambre spacieuse avec petit salon. Plafond magnifique. La terrasse sur le toit est bien aménagée. Le petit déjeuner est délicieux et varié. Un peu difficile à trouver dans les ruelles de la Médina mais cela fait parti du charme. Nous recommandons ce Riad sans hésiter.
Stayed 5 nights in Dec 2017