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Riad Dar Massai

4.0 star property
VIP Access

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Photo gallery for Riad Dar Massai

Children’s activities
Comfort Room | Premium bedding, in-room safe, individually decorated, blackout curtains
Terrace/patio
Junior Suite | Premium bedding, in-room safe, individually decorated, blackout curtains
Restaurant

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa
  • Laundry

Explore the area

Map
31, derb Sbaia, Kasbah Medina, Marrakech, 40000
  • Bahia Palace
    ‪8 min walk‬
  • Jemaa el-Fnaa
    ‪13 min walk‬
  • Le Grand Casino de La Mamounia
    ‪15 min walk‬
  • Marrakech (RAK-Menara)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated, blackout curtains

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room

Comfort Room | Premium bedding, in-room safe, individually decorated, blackout curtains

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, in-room safe, individually decorated, blackout curtains

Superior Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, blackout curtains

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (3 Adults)

Premium bedding, in-room safe, individually decorated, blackout curtains

Junior Suite (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Riad Dar Massai

Family-friendly hotel with full-service spa and free breakfast
This hotel features a full-service spa, an indoor pool and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
Riad Dar Massai offers 5 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature premium bedding. This Marrakech hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Massai Spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Riad Dar Massai. During your stay, you're just a quick walk from Moulay Al Yazid Mosque. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at Massai Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a steam room
  • 11 minutes by foot from Bahia Palace and a 3-minute drive from Jemaa el-Fnaa
  • Airport and local-area shuttle service available for a fee
Riad Dar Massai offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Spa services, a library, and a terrace are also featured at the family-friendly Riad Dar Massai. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech hotel.

Guests are served a free continental breakfast daily from 8:30 AM to 10:30 AM.
Riad Dar Massai has a restaurant on site.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MAD 50 per day)
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (MAD 50 per night)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily
  • Steam room

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 14 and over, and test must have been administered no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MAD 330.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 75 per person (return)
  • Self-parking fee: MAD 50 per night
  • Nearby parking fee: MAD 50 per day (984 ft away)
  • Rollaway bed fee: MAD 330.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Riad Dar Massai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dar Massai
Riad Dar Massai
Riad Dar Massai Hotel
Riad Dar Massai Hotel Marrakech
Riad Dar Massai Marrakech
Riad Massai
Riad Dar Massai Hotel
Riad Dar Massai Marrakech
Riad Dar Massai Hotel Marrakech

Riad Dar Massai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 241 reviews
Rating 8 - Good. 58 out of 241 reviews
Rating 6 - Okay. 8 out of 241 reviews
Rating 4 - Poor. 3 out of 241 reviews
Rating 2 - Terrible. 4 out of 241 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kangrui

Stayed 1 night in Dec 2024

10/10 Excellent

Misti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the staff is just the best. The riad itself is just as it looks in the photos. I had the room off the main room and it was quiet. I could hear the rooster and birds chirping and loved it. The bed was comfortable, I had all I needed. Wi-fi was great and they have WINE The staff wants you to feel like a family member in their home and they do just that. The riad's location is safe and easy to get to once they show you how to get there. The taxis are just a five minute walk. I would absolutely stay there again and especially as a single woman guest.
Stayed 3 nights in Jan 2025

8/10 Good

Lucia Leonor Fratantoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is very nice. The decoration is fabulous and the staff were very pleasant and helpful. I also liked the terrace up on the top. The food and breakfast was also very good. Unfortunately, though the walls are thin, and there was a guest in the room next to me who was snoring very loudly every night, which was making it very difficult for me to sleep. I wanted to change rooms, but unfortunately, this was not possible. There is also an annoying rooster next door that starts making noise early in the morning so probably not the best place to stay if you are a light sleeper or bring ear plugs.Also important to know that if you use the hotel’s hammam , it is a 10 minute walk away and the lady who does the Massage gave me only a 30 minute massage instead of a 45 minutes. After complaining, I got an extra 15 minutes so if you do book the service, just keep an eye on the time.
Stayed 3 nights in Jan 2025

10/10 Excellent

frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great helpful staff really appreciate the effort and help
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience- Avoid this hotel

My stay at this hotel was nothing short of awful. At the end of my stay, I was overcharged for the city tax despite having a confirmation email from Hotels.com clearly showing the amount due. The staff refused to honor it, which felt dishonest and left a bad final impression. The hotel itself is extremely noisy. A rooster crowed loudly every night, and it sounded like it was right next to my ear. It was impossible to sleep with the constant noise, which completely ruined the experience. Combined with the dated and dusty rooms, it felt more like a poorly maintained hostel than a hotel. The property desperately needs renovations and a thorough cleaning. The breakfast was disappointing and inadequate. It consisted of just two small pieces of bread, a dry, sweet bun, a tiny portion of yogurt, and a small glass of orange juice that wasn’t even filled. When I politely asked for a refill, I was refused. It was insulting. To make matters worse, the heating/air conditioning was broken, and the worker at the hotel was downright creepy. He seemed to be watching us all the time, monitoring what we were doing, and even followed us to the supermarket in a suspicious manner. This made us feel extremely uncomfortable throughout our stay. On top of all this, the worker at check in didn’t speak English at all, making communication a nightmare. Overall, this hotel was a complete letdown. I would never stay here again and wouldn’t recommend it to anyone.
Stayed 2 nights in Dec 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like family when staying here! The staff is incredibly helpful, hospitable and kind! Everyone went out of their way to make sure we had the best experience in Marrakech! We would definitely recommend this place! The food is incredible! Breakfast was such a treat and we dined there 2 evenings and it was like having a private dinner on the rooftop terrace.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicola

Stayed 3 nights in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff who went above and beyond.
Stayed 3 nights in Sep 2024

10/10 Excellent

Devan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here. The staff were very accomodating and made us feel super welcome. You can have dinner here and the food was the best we’ve had so far.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cassi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The staff was super helpful and the location is in the medina but away from the center so it’s very quiet and serves as a great relaxing break from the bustle of the heart of the medina.
Stayed 2 nights in May 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant place to stay

Staff were great, so friendly and helpful. Room and whole riad was wonderful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreamy Marrekech

Our trip to Marrekech was amazing and Riad Dar Massi made it so. Beautiful Riad, excellent service. Nordine and Adam were very helpful and nice. Nordine always made sure we were safe and walked us to our meeting points when it was before sunrise. Dinner at the Riad was authentic and delicious. Our rooms were lovely and comfortable. Fabulous stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the location, it was central and easy to get back to after a day of exploring. They staff was also very friendly and helpful. The food cooked in the kitchen was also incredibly good.
Stayed 1 night in Jun 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service at the Riad. Enjoyed our stay here and they are so accommodating of any request. A bit hard to find so contact them in advance for info and exact directions but it’s a quiet and off the beaten path spot with easy access the other areas of the Medina. The calls to prayer can be heard but other than that very quiet location.
Stayed 1 night in May 2024

8/10 Good

Sarene, Rowland Hts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad itself is decent. My room with two beds were not big tho. Staff was friendly to help us with our luggages and they are honest. I would recommend this place if you want to experience the traditional Riad setting.
Stayed 1 night in May 2024

6/10 Okay

Hasna

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The welcoming of the staff was great there were very helpful and thoughtful. Unfortunately, There was a pool we couldn’t use because it was dirty. The bathroom smelled like pee all the time. It wasn’t a 4 star hotel in my opinion.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vasileios

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Staff I've ever had

The property was beautiful, with an inside pool and roof terrace, as well as being wonderfully decorated. It was also in an excellent location, an easy walk to jamaa el fina but in a relatively quiet part of the medina. Breakfast was simple but tasty and we had dinner there one night and it was probably the best thing we ate in Marrakech. The biggest highlight of the Riad though was undoubtedly the staff, Adam and Nordin going out of their way to make you feel special and valued every day. There was another young lady who worked there too (sorry, I never got her name) who was also very helpful and nice. Couldn't recommend staying with these guys on your next trip to Marrakech more.
Stayed 4 nights in Feb 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Riad and the Riad itself were perfectly lovely. It really is great value for the price. We ate in Riad first night (we arrived late) and the tagine was one of the best I have had in Morocco (I've been twice and tagine almost every time). Definitely recommend spending the money to have the hotel arrange a taxi from airport, or arrange with Riad staff to meet you to walk you to the door as the route could be intimidating the first time. Location was perfect for us, everything we visited was within 5 - 30 mins walk. Only negatives (very minor!) - should have bottled water included in room price and available in room and the location would make some solo travelling women a bit uncomfortable in early morning or after dark....
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Kersten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Farah

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023