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Riad Eloise

3.5 star property
VIP Access

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Photo gallery for Riad Eloise

Interior detail
Executive Suite | Premium bedding, Select Comfort beds, in-room safe
View from property
Signature Room, 1 Double Bed | Room amenity
Executive Suite | Premium bedding, Select Comfort beds, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Spa
  • Pool

Explore the area

Map
5 Derb Si Moha Sidi Benslimane, Marrakech, 40000
  • Marrakech Museum
    ‪8 min walk‬
  • Le Jardin Secret
    ‪8 min walk‬
  • Jemaa el-Fnaa
    ‪15 min walk‬
  • Marrakech (RAK-Menara)
    ‪9 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, Select Comfort beds, in-room safe

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Premium Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, Select Comfort beds, in-room safe

Executive Suite

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Signature Room

Premium bedding, Select Comfort beds, in-room safe

Signature Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, Select Comfort beds, in-room safe

Junior Suite

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Riad Eloise

Family-friendly riad with full-service spa and free breakfast
This riad features a full-service spa, an outdoor pool and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Riad Eloise offers 9 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. A pillow menu is available. 60-cm flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and printers. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Riad Eloise. During your stay, you're just a quick walk from Zawiya of Sidi Bel Abbas. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, body wraps or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and archery
  • Within a 15-minute walk of Marrakech Museum and Le Jardin Secret
  • Airport shuttle service available for a fee
Riad Eloise offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a rooftop terrace, and a library are also featured at the family-friendly Riad Eloise. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Riad Eloise was completed in September 2020.

Smoking is allowed in designated areas at this 3.5-star Marrakech riad.

Guests are served a free continental breakfast daily from 8 AM to 10:30 AM.
On-site venue – This restaurant specialises in Moroccan cuisine and only serves dinner. Reservations are required.
Room service is available.

Languages

Arabic, Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 7 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 7 per night)

Food and drink

  • Free continental breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1700
  • Designated smoking areas
  • Renovated entire property - September 2020
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Laundry detergent
  • Printer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
The front desk is open daily from 10:00 AM - 9:00 PM
Guests will receive an email 10 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Riad Eloise

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 7 per person (one-way)
  • Airport shuttle fee per child: EUR 5 (up to 10 years old)
  • Self-parking fee: EUR 7 per night
  • Nearby parking fee: EUR 7 per night (492 ft away)
  • Late check-in fee for check-in between 8:00 PM and 8:00 AM
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 20.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Riad Eloise offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 10:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Riad Eloise.

Property is also known as

Riad Eloise Marrakech
Eloise Marrakech
Riad Eloise Riad
Riad Eloise Marrakech
Riad Eloise Riad Marrakech

Riad Eloise Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 77 out of 89 reviews
Rating 8 - Good. 9 out of 89 reviews
Rating 6 - Okay. 3 out of 89 reviews
Rating 4 - Poor. 0 out of 89 reviews
Rating 2 - Terrible. 0 out of 89 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Stayed 2 nights in Feb 2025

10/10 Excellent

gary

Stayed 4 nights in Oct 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service
The staff was incredible especially Yousef and Abdel! Very accommodating and helpful- gave us all of the information to make a great stay! Also got our laundry done which was such a relief! One thing that Expedia shows is that the riad has a gym, spa, and steam room which it does not. Other than that, great stay and excellent location. Would return!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Good location.

Very friendly staff and available to provide alot of information about what to see. i loved the location. not in the middle of things so it was quiet and yet could easily walk to places. Just note that the stairs can be steep.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant welcoming clean with excellent location

The staff at the Eloise Riad were fantastic. Great attitude. Helpful and always available. They also were able to recommend places to go or eat. Walking distance to everything. The bed was extremely comfortable. Very central but stil quiet at night. Great breakfast.
Hotel Room
Bathroom
Stayed 3 nights in Feb 2025

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho apprezzato l'autenticità del luogo e degli arredi. Il sevizio puntuale e curato, la professionalità e cortesia del personale. Soggiornare immersi in tanto fascino è un' esperienza unica e consigliatissima.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fabulous. Abdel and Youssef were always ready and willing to help with any issue. Even volunteering to walk you to a tour excursion shop or to your airport shuttle. Can thank them enough for making the stay easy and memorable. The Riad Eloise was always spotless and inviting, can't go wrong here. I do recommend getting them to arrange your shuttle to the riad, Marrakech is a maze and it'll take a while to get your bearings.
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Riad with incredibly attentive staff

The Riad is beautiful, but what really makes the the stay is the staff. Nothing is to much trouble and Youssef and Abdel were fantastic.
Stayed 4 nights in Jan 2025

8/10 Good

mia

Stayed 4 nights in Jan 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moroccan Hospitality at its best!

Lovingly restored riad in the medina... why stay in hotel which could be anywhere, when you can get an authentic taste of old Marrakesh? Close to everything, but not TOO close so you can escape from the hustle and bustle of the souks. Alain was a most gracious host, with lots of essential advice on navigating the tangle of streets, what to do, and just as important, what not to do. Genuinely friendly and warm staff, Yusuf and Abdel both were happy to help with anything... and in Marrakech, one needs some help, at least the first time. Delicious vegetarian breakfast with homemade cheese, yogurt and breads.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hip oasis in a sea of madness.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

This was our home away from home. We want to stay here again next time we visit Marrakech. The staff were warm and friendly and the atmosphere was serene and relaxing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

catia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made this place so good was the people. Very helpful with local knowledge. They went out of their way to provide me with gluten free breads for breakfast every day of our 8 night stay. Thank you, we enjoyed our stay.
Stayed 8 nights in Oct 2024

10/10 Excellent

Sean Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in the Riad Eloise, The owner and staff where very helpful and gave great advice for our trip in marrakech. The hotel was so nice and we really felt at home there. Would highly recommend staying there and would stay there again if we are back in marrakech. 5 Star!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Akosua Coco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleased with Riad Eloise and the amazing staff. We can’t thank Alain and the staff enough for not only making sure we were comfortable and taken care of, but going above and beyond. They even fixed my wall plug that stopped working during the trip without me asking. The room was great and had AC. We enjoyed the breakfast and the scenic views from the rooftop. The host made sure to give us lots of information about Marrakesh and places to visit. We would definitely recommend this place as female-friendly (we were 2 girls and felt very safe). Would definitely come back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place, lovely people.

This is a wonderful riad with kind, attentive and generous staff and owners. It’s location in the media is good- not the overwhelming part but accessible to all. Would defiantly come back! Thanks Riad Eloise!
Stayed 4 nights in Feb 2024

10/10 Excellent

Alistair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing find

Amazing friendly and dedicated team. All took great care of us over and above the call of duty Lovely well cared for retreat
Stayed 2 nights in Jan 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad is a diamond find which was made extra special because of the kindness and help we received from Abdel. He went out of his way to help us and make our stay in Marrakech enjoyable. The decor in the Riad is beautiful and all the staff are polite and friendly. The authentic breakfast was delicious and Abdel even got up early to prepare breakfast when we had to leave early for our flight. Everyone needs an Abdel in their life. Thanks Heidi & Si
Stayed 3 nights in Sep 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Nights at the Eloise

We had a lovely stay at the traditional Riad Eloise. With only 9 rooms and down a hidden back street (as all the Riads seem to be in the Medina) we had a beautiful room with a comfortable four poster bed and a great Shower / ensuite. From the moment we arrived Alain (the Riad owner) sat us down with a map and gave us solid advice on finding what we needed. The Riad is located over 4 floors I think. Definitely not suitable for anyone with access difficulties, but if you are able the quirky steps all the way to the rooftop, offer you a great sunset view in the evenings. Alcohol is a question we kept asking google about when we were looking to stay somewhere. However, there was no problem with this at all at Riad Eloise. Alain had bottles of wine and beer and would provide them upon request 22 Euros for a bottle of wine and a small beer was about 4 Euros. There is a little pool on the ground floor of the Riad, but I think this is more of a feature rather than a pool to use. We could of used it, but didn't. The breakfast was delightful. Near enough the same thing every morning, with a slight variation on the types of bread and cakes. But basically, freshly squeezed juices, coffee, fresh yoghurt and fresh fruit, followed by breads and spreads. If we go back to Marrakech, we will definitely use Riad Eloise. Thank you Alain and your team for a great stay.
Stayed 5 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 stayed in this breathtaking Riad June 26th - June 30th 2021.it was amazing felt like we were in paradise. The overall feeling you get is like a spa feeling even the birds in the morning singing for you. It was a slice of paradise. The owner Alain went above and beyond for my family. My son with Autism was included in everything and Alían was Awsome dealing with a special needs guest. Even had treats of candy for my son. In the morning you are greeted by a fresh homemade beautiful breakfast. My family had the most relaxing amazing 4 days in this diamond in the rough hidden Gem. I highly recommend this Riad to everyone who wants a great experience. My family will definitely be going back ❤️❤️
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alain, Mina and the rest of the house could not have been more welcoming, kinder, or more fabulous. The riad is beautiful, our room was exceptional and our stay was amazing. Thank you
Stayed 5 nights in Oct 2019