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Riad Jnane Jdid

5.0 star property

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Courtyard
Suite, Private Bathroom (Royale) | Living area | Fireplace
Deluxe Quadruple Room, Multiple Beds, Refrigerator, Pool View | Living area | Fireplace
Courtyard
Point of interest

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Jnane Ben Chegra, Derb Agdal, Medina, Marrakech, 40000
  • Place, Bahia Palace
    ‪2 min walk‬
  • Place, Dar Si Said Museum
    ‪5 min walk‬
  • Place, Jemaa el-Fnaa
    ‪11 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

View all photos for Standard Suite, Private Bathroom

Standard Suite, Private Bathroom | Premium bedding, in-room safe, desk, soundproofing

Standard Suite, Private Bathroom

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Private Bathroom (Royale)

Suite, Private Bathroom (Royale) | Premium bedding, in-room safe, desk, soundproofing

Suite, Private Bathroom (Royale)

  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Private Bathroom (junior)

Suite, Private Bathroom (junior) | Premium bedding, in-room safe, desk, soundproofing

Suite, Private Bathroom (junior)

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, Multiple Beds, Refrigerator, Pool View

Deluxe Quadruple Room, Multiple Beds, Refrigerator, Pool View | Room amenity

Deluxe Quadruple Room, Multiple Beds, Refrigerator, Pool View

  • 45 sq m
  • Sleeps 4
  • 1 King Bed, 1 Large Single Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Riad Jnane Jdid

6 restaurants, a full-service spa and a casino are available at this smoke-free riad. Free breakfast (local cuisine), free WiFi in public areas and a free area shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and an outdoor pool are on-site.
Riad Jnane Jdid offers 6 air-conditioned accommodations with fireplaces and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

4 outdoor tennis courts and a water park (surcharge) are featured at the riad. An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Jnane agdal spa has massage/treatment rooms. Services include deep-tissue massages and sports massages. The spa is equipped with a sauna.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

With your stay at Riad Jnane Jdid, you're connected to the convention centre and just a quick walk from Bahia Palace. Features include free breakfast, free WiFi in public areas and a free area shuttle.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 6 restaurants
  • Self-parking available for a fee
  • Splash around at the water park or swim in the indoor and outdoor pools
  • Treat yourself to deep-tissue massages at Jnane agdal spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes 4 outdoor tennis courts, a playground and horse riding/rentals
  • Steps from Bahia Palace and 5 minutes on foot from Dar Si Said Museum
  • Free local-area shuttle service
  • Pets welcome for a fee
Riad Jnane Jdid offers its guests a full-service spa, a water park (surcharge), and outdoor tennis courts. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A casino, an outdoor pool, and an indoor pool are also featured at the luxury Riad Jnane Jdid. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Marrakech riad is smoke free.

Guests are served a free local cuisine breakfast daily from 8:30 AM to 10:30 AM.
Riad Jnane Jdid has 6 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby
  • Parking on site (EUR 6 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 8:30 AM to 10:30 AM
  • 6 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • Casino
  • Full-service spa
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Nightclub
  • Outdoor pool
  • Playground
  • Shopping
  • Water park

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.71 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per room (one-way)
  • Airport shuttle fee per child: EUR 5 (one-way), (from 8 to 14 years old)
  • Self-parking fee: EUR 6 per night
  • Pet fee: EUR 5 per pet, per stay
  • Rollaway bed fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Riad Jnane Jdid offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Up to 7 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riad Jnane Jdid Marrakech
Jnane Jdid Marrakech
Riad Jnane Jdid Marrakech
Jnane Jdid Marrakech
Jnane Jdid
Riad Riad Jnane Jdid Marrakech
Marrakech Riad Jnane Jdid Riad
Riad Riad Jnane Jdid
Riad Jnane Jdid Riad
Riad Jnane Jdid Marrakech
Riad Jnane Jdid Riad Marrakech

Riad Jnane Jdid Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 3 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

5.8/10

Cleanliness

8.6/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Slimane!

It was a beautiful Riad with romantic rooms and a cozy pool in their inside garden. Slimane, the manager was vert helpful and friendly! 10 minutes walk to The square, but for a Scandinavian it is a little "scary" naiberhood, but the hole part of the old town is like this, so nothing about the hotel itself!
Stayed 2 nights in Sep 2017
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
War überbucht !!! Mussten Riad wechseln!!!!!!!! Nicht schön klein und versteckt!!
Stayed 7 nights in Apr 2019
Verified review

4/10 Poor

Marianne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No room:-( at arrival

The room was not available at arrival
Stayed 7 nights in Feb 2018
Verified review

4/10 Poor

marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
l hotel est bien situe dans la medina mais dans un quartier excentré , ce qui pose des problèmes le soir . la climatisation et le chauffage sont en panne depuis longtemps je pense ; les chambres sont très mal eclairées ; impossible de lire ; au rez de chaussée , les effluves des remontées d égouts sont en vain masquées par les essences de fleurs d oranger . malgré tout nous gardons un excellent souvenir de ce séjour car le personnel est gentil accueillant , aux petits soins ; le petit dejeuner sur la terrasse avec vue sur l atlas est magique ;
Stayed 4 nights in Feb 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal amable, ayudando en todo lo que podian. Le falta un poco de mantenimiento, pero comparado con la ciudad en general su estado es satisfactorio.
Stayed 3 nights in Nov 2017
Verified review

2/10 Terrible

Nada

Disliked: Cleanliness, property conditions & facilities, room comfort

Unprofessional and untrustworthy

We couldn't reach anyone at the Riad using the phone number listed on Expedia or on Google. Upon arriving to the Riad after struggling to find it in the old medina, we were told that we would actually be housed in a different Riad, 8 minutes away by car from the one we were booked at. I looked at the pictures, and the other Riad didn't look nearly as comfortable or nice (not to mention to total sketchy factor from having to go to an entirely different location...). I asked for a cancellation from the manager, Souleiman, who was very polite about the whole thing, and he promised to cancel. I am still waiting for the cancellation and the refund on my account, and starting to suspect that the owners overrode his promise and do not intent to cancel that booking at all. Compared to the place we were staying at the night before, this was an overall uncomfortable and sketchy experience. 110 dollars lesson in trusting your instincts about
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Maite

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Un bonito lugar en Marrakech.

La llegada estuvo bien, pero con el pasar de los días comenzamos a sufrir pequeños inconvenientes que muy amablemente intentaron solventar cambiándonos de habitación, pero al final la nueva también tenia sus problemas. En esto se acabo la estancia y nos volvimos a casa. Repito, el personal muy atento y amable lo cual no suple la falta de mantenimiento que adolecen las instalaciones.