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Riad Karmela

4.0 star property
VIP Access

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Photo gallery for Riad Karmela

Courtyard
Suite (Private Terrace) | 1 bedroom, in-room safe, free WiFi, bed sheets
Hallway
Junior Suite | 1 bedroom, in-room safe, free WiFi, bed sheets
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry

Explore the area

Map
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000
  • Marrakech Museum
    ‪3 min walk‬
  • Le Jardin Secret
    ‪7 min walk‬
  • Jemaa el-Fnaa
    ‪8 min walk‬
  • Marrakech (RAK-Menara)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior House

Superior House | Living area

Superior House

  • Sleeps 8
  • 3 Queen Beds and 2 Single Beds

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Family Suite

Family Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Family Suite

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite (Private Terrace)

Suite (Private Terrace) | 1 bedroom, in-room safe, free WiFi, bed sheets

Suite (Private Terrace)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family House

Family House | 1 bedroom, in-room safe, free WiFi, bed sheets

Family House

  • Sleeps 9
  • 2 Queen Beds, 3 Single Beds and 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Riad Karmela

Riad with a full-service spa, near Jemaa el-Fnaa
This riad features a full-service spa, a restaurant and 3 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a coffee shop/cafe and spa services.
Riad Karmela offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the riad include a sauna.
Karmela has 2 treatment rooms. Services include massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Riad Karmela. During your stay, you're just a quick walk from Boucharouite Museum. You'll find features such as free breakfast and free WiFi in public areas, plus 3 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 3 bars/lounges
  • Indulge with body scrubs, reflexology or massages at Karmela
  • Amenities include a front desk safe, laundry facilities and a terrace
  • On-site recreation includes a steam room and a sauna
  • 6 minutes by car from Jemaa el-Fnaa and 6 minutes from Marrakech Plaza
  • Airport shuttle service available for a fee
Riad Karmela offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at Riad Karmela. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

Guests are served a free buffet breakfast daily.
On-site venue – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 3 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Built in 1800
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Karmela

Children and extra beds

  • Children 3 and younger are not allowed at this property. All guests older than 3 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Nearby parking fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. Riad Karmela offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 3 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech

Riad Karmela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 369 out of 507 reviews
Rating 8 - Good. 108 out of 507 reviews
Rating 6 - Okay. 21 out of 507 reviews
Rating 4 - Poor. 4 out of 507 reviews
Rating 2 - Terrible. 5 out of 507 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fenna Elize Jobina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the mini princesse was amazing, with our private road including private rooftop terrace and the facilities of the hotel across the street.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vinayak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 3 nights and enjoyed it immensely. Our room had a beautiful terrace with sofa. We spent hours soaking sun and watching beautiful Atlas Mountains.
Stayed 3 nights in Feb 2025

6/10 Okay

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Lovely staff but was kept awake on last night by noisy furniture removals at 1am, no idea what was going on. Also gas heat used to keep communal areas warm gave off terrible fumes Little ventilation which I think was a health hazard though they did turn it off when asked at midnight!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sisters and I had a wonderful stay at Riad Karmela. The staff were all incredibly helpful and friendly, we all agreed it was the best service we have ever received. I would highly recommend staying here, and would do so again next time I am in Marrakech.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sana

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

cliodhna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil perfection

My wife and I booked a superior room in Riad Karmela through hotels.com. There are a number of riads, all next to each other, under the same ownership and where guests can move freely between them all. We received an upgrade to stay in room Bahia in Riad Petit Karmela. It was very serene and calm on the ground floor overlooking a beautiful sitting area which was heated during the evening. It transpires that, if you book directly with the riad, you receive a room upgrade and a one way free transfer from the airport. We reserved and benefited from the transfer and were met at the airport. The riad was ideal. Lovely room and facilities (including room safe) good hot shower, comfortable bed and plenty of space. One litre of free bottled water daily. Breakfasts were more than ample and served as continental style and we had 2 evening meals (pre-reseved). Cocktails were superb and both beer and wine were available at table. Joel (owner) has a superb team of staff and we were looked after well by Muhammed, Amine, Said & Fatima and others whose names are in my dimming recollection. Highly recommended and would be our choice of accommodation again. Thankyou.
Stayed 4 nights in Jan 2025

6/10 Okay

aylin

Travelled with family
Liked: Cleanliness, room comfort
old bathroom, need a lot of maintenance breakfast was nothing special, everything wal cold, the food was very good and the guys who served us were very friendly, except the guy who works at night in the reception, complicated for the transportation you pay for a taxi and you have to walk more than 10 mins doen's matter if you pay the taxi at the riad or not
Stayed 5 nights in Jan 2025

8/10 Good

Hong

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Irelva antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Maila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally Lai-Sim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an Amazing Riad with Amazing Staff. We stayed here for 7 nights and all the staff were very friendly, genuine and helpful. Airport transfers were arranged through Riad Karmela and we could not believe the effort of both of our drivers...on arrival he had waited over 2 hours for us! The second driver to the airport manouvered through almost impossible alleyways for us. Thank You to you both. The rooms were so spacious and clean. Breakfast was a delight each day and the staff were always attentive. The relaxation areas including the terrace were decorated to traditional standards, with beautiful furniture, paintings, photographs and Moroccan artefacts. The restaurant was almost full each night we stayed and highly recommended. The guitarist was also a pleasure to listen to on evenings. Thank You to all at Riad Karmela!
Stayed 7 nights in Nov 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short and sweet

We had one lovely night here as we arrived from a tour bus and left the following morning for our plane but it was a very comfortable night. The staff were really helpful and friendly and the location in the heart of the Medina is great. Wish we could have stayed longer.
Our room
Marrakech skyline
Stayed 1 night in Nov 2024

10/10 Excellent

peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great friendly staff made superb effort to organize arrival logistics and meet any subsequent requests. Very authentic cultural experience on a first night in Morocco.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A collection of 3 Riads hidden down an alley just seconds from the madness of the medina. Lots places to relax inside on the patios and different areas on the roof terraces. Friendly helpful staff, who speak English, French as well as Arabic. Arranged airport transfers with Riad, though they forgot to collect us on arrival, so we had to ask a local to ring the Riad for us (so either double, double check or take the phone number and use data roaming!). Could arrange your own transfers, but difficult to find first time in the dark on your own, even with google (and if you can get internet). Very good breakfast, and dinner (we ate there twice in the evening, delicious spring chicken with vermicelli). Take some Euros, Riad will change and take back any unused dirhams- until you can access a bank. It was our first time in Marrakech and we thoroughly enjoyed the different culture. The only downside? the horrendous queues at the airport, both in and out (we got there 3 hours before our flight back home to be safe),shame really as I would like to explore more of the country.
Stayed 4 nights in Nov 2024

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and welcoming staff
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proactive service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff from the front desk and the cleaners . Felt welcomed from the start . Really nice people
Stayed 4 nights in Sep 2024

10/10 Excellent

Aqsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Riad for three nights with my two year old. The staff were very helpful and couldn’t do enough for us- we were made to feel very welcome and felt at home. The transfer from the airport was easy and quick and the driver munir was very friendly and helpful. All reception staff were great and always happy to help, my son was made to feel welcome and staff were great with him! The breakfast was nice and varied. We stayed in the suite with private terrace and enjoyed our stay throughly and would book again without a doubt. The Riad is nestled in the old town so taxis are hard to get you may need to walk a little to get one however tuk tuks are readily available and can be arranged via reception. Good value for money and the riad it self is decorated nicely and very spacious.
Stayed 3 nights in Sep 2024

8/10 Good

Sumit

Liked: Cleanliness, property conditions & facilities
Service/Facilities were not on par with the daily room rate charged - low in terms of value. Staff were available for help, but were cold and at times rude. My family and I did not feel comfortable with the interactions (and we visited 8 cities and hotels- mostly Riads/Dars during our 2 week trip to Morocco) Breakfast was a disappointment. Slim pickings and did not feel they were freshly prepared. Omlettes ordered took 20 mins. to deliver. No smile on faces of staff. AC was barely able to keep up with the Marrakesh Aug heat, was comfortable at nights but was uncomfortable to stay in the room during afternoons, even with AC on. Location is deep inside the old city, and a minimum walk time of 15 mins needed to access cars. The property charges for handcarts to bring/dispatch bags to locations accessible by cars. On the other hand, the location is walkable from/to places of interest in the medina. Property may not be right nor families, as staff was intolerant to noises created by/due to children in just the one instance it happened (compared to experience in 7 others Roads/Dars/hotels)
Stayed 3 nights in Aug 2024

10/10 Excellent

Adebisi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful riad, quirky but really cool design. Our apartment had a private roof terrace which was just lovely. The staff members are polite and super helpful. Breakfast was included and offered a decent spread. All together, a wonderful experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best riad i have stayed in

Stayed 2 nights in Aug 2024