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Riad Nelia

3.0 star property
VIP Access

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Photo gallery for Riad Nelia

Riad Signature- Suite | Outdoor pool | 2 outdoor pools
Riad Signature- Romantic Balcony | Miscellaneous
Miscellaneous
Riad Signature- Romantic Balcony | Exterior
Riad Signature- Deluxe Triple Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2 Derb Si Said, Marrakech, Marrakesh-Safi, 40000
  • Place, Dar Si Said Museum
    ‪1 min walk‬
  • Place, Bahia Palace
    ‪3 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Riad Nelia- Double Standard

Riad Nelia- Double Standard | In-room safe, soundproofing, iron/ironing board, free WiFi

Riad Nelia- Double Standard

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Riad Nelia- Classic Double

Riad Nelia- Classic Double | In-room safe, soundproofing, iron/ironing board, free WiFi

Riad Nelia- Classic Double

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Riad Nelia- Superior

Riad Nelia- Superior | In-room safe, soundproofing, iron/ironing board, free WiFi

Riad Nelia- Superior

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Riad Signature- Suite

Riad Signature- Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Riad Signature- Suite

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Futons OR 2 Single Beds and 2 Double Futons

View all photos for Riad Signature- Deluxe Triple Room

Riad Signature- Deluxe Triple Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Riad Signature- Deluxe Triple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Futon OR 2 Single Beds and 1 Double Futon

View all photos for Riad Signature- Deluxe Double Room

Riad Signature- Deluxe Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Riad Signature- Deluxe Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Riad Signature- Romantic Balcony

Riad Signature- Romantic Balcony | Lounge

Riad Signature- Romantic Balcony

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Riad Nelia

Riad with 2 outdoor swimming pools, near Jemaa el-Fnaa
2 outdoor pools, a full-service spa and a restaurant are available at this smoke-free riad. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a steam room, a rooftop terrace and a coffee shop/cafe are on-site.
Riad Nelia offers 11 air-conditioned accommodations with a safe and designer toiletries. Televisions come with smart speakers.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site along with a steam room.
Guests can indulge in a pampering treatment at the riad's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. The spa is open daily.
During your stay at Riad Nelia, you're just a quick walk from Dar Si Said Museum. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat include a coffee shop and a restaurant
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs or facials at the spa
  • Amenities include laundry facilities, a rooftop terrace and a vending machine
  • On-site recreation includes a steam room
  • 10 minutes by foot from Jemaa el-Fnaa and a 3-minute drive from Koutoubia Mosque
  • Airport shuttle service available for a fee
Riad Nelia offers its guests 2 outdoor swimming pools and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A rooftop terrace, a vending machine, and a garden are also featured at Riad Nelia. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Marrakech riad is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 11:00 AM. The riad hosts a free manager's reception daily.
Riad Nelia has a restaurant on site.
Late-night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available for a fee of EUR 14

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Steam room

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Magnifying mirror
  • No lift
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Nelia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.26 per person, per night. This tax does not apply to children under 12 years of age.
  • Deposit is payable by wire transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 25.0 per day
  • Hosted evening meal: EUR 14

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Riad Nelia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riad Nelia Hotel
Riad Nelia Marrakech
Riad Nelia Hotel Marrakech

Riad Nelia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 49 out of 54 reviews
Rating 8 - Good. 2 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Mitzy

Beautiful riad, extremely friendly staff. Very hospitable.
Stayed 1 night in Nov 2025

10/10 Excellent

Breneya

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Stayed 3 nights in Oct 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a very cute Riad, once inside I was totally in love with the place. The aesthetics of it.. the staff is very helpful and welcoming. I would certainly recommend and would stay again. Don’t expect any tv’s in the room .. there is none plus just know it’s a room that is beautifully decorated and that’s it. To me it was enough, I was tired and just needed the place to sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Riad was excellent
Stayed 7 nights in Aug 2025

10/10 Excellent

Karl

Stayed 3 nights in Sep 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff at the property and not too far from the parking spot so would recommend on location too. Loved our stay and it’s a beautiful venue! Thank you Walid for everything.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenaphe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough wonderful things about this property. From the front desk lady (I forgot her name) to Muhammad, the service was impeccable. The hotel is nestled quietly in the middle of the Medina. It is decorated in true authentic Moroccan style. The breakfast is superb. Please stay at this hotel. You won’t regret it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ayana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lovedddee everything about this Riad. It was my first time in Morocco and it most definitely won’t be my last. I stayed with my sister and Abdolle made the experience no other than special. He kept repeating this is your home do as you please and made us feel so welcome. Huge thank you to Abdolle!! Another shout out to the security who made sure we got home safe everytime. When we went out for nightlife they assured us we would be okay to get back into the riad and that we did. The area is very quiet at night other than the main area/ medina. Could feel uneasy by yourself but nothing actually scary everyone looks out for everyone and made sure that you are taken care of. The Riad can order taxis for you or if you leave out the main area there are taxis waiting for rides. If you are afraid of cats I personally wouldn’t come just due to the surplus amounts of them but they don’t come near you without you wanting their attention all super friendly and super cute. Come with MAD ready to spend in the souks that is a very quick walk from the riad and be prepared to bargain. Once again thank you Abdolle we will be back for a longer time and more guests ;)
Stayed 3 nights in Aug 2025

10/10 Excellent

Chidinma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at the Riad. Abdul made our stay easy, convenient and memorable. The staff at the Riad were helpful and friendly.
Stayed 4 nights in Aug 2025

6/10 Okay

Tara

Stayed 2 nights in Aug 2025

10/10 Excellent

Shakear

Stayed 3 nights in Aug 2025

8/10 Good

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ma Kennia

Liked: Cleanliness, staff & service, property conditions & facilities
The Riad was clean and the staff were lovely! It was hard to find and
Stayed 4 nights in Aug 2025

2/10 Terrible

Sara

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

We had a great experience with the staff for the most part except when asking about certain things and getting told it ‘works- it works! We stayed here for over $300/night and were very disappointed. The air conditioning didn’t work all night despite multiple reports to staff, and we both felt sick from the heat the next day. We were told a technician would come several times but nothing was resolved. The Wi-Fi didn’t work for an entire day, so we had to spend a lot on mobile data. Breakfast was underwhelming — mostly pastries — and on our last day, since we were leaving before breakfast started, staff promised to find us something to take with us, but we were only given two tiny pieces of cake ( see pic below) and one coffee for two people. For the price, we expected working AC, Wi-Fi, and a proper breakfast. When someone did come in to look at the AC the bed beneath was covered dirty black residue from the AC unit and the sheets and pillows were not dealt with. Edit: After requesting some compensation or something, the hotel manager denied the issues with the AC, claiming the AC was working and that they offer a variety of breakfast options. They also falsely stated that we ate dinner at the hotel twice without paying, and that we “just left early this morning.” We had told them in advance about our early departure and were promised an early breakfast, so these statements are simply not true. Plus we never intended not to pay for the food there simply was no one around be
Stayed 2 nights in Aug 2025

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Nelia was amazing for our stay in Marrakesh! The staff are incredibly welcoming and helpful and the facilities are wonderful. Highly recommend if you are looking to stay in the Medina.
Stayed 5 nights in Feb 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad with very friendly staff that make your stay memorable! Must try the hammam and massage it was an amazing experience.
Stayed 1 night in Dec 2024

8/10 Good

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic riad! The staff were really friendly and helpful, and the riad itself is beautiful. The breakfast was delightful and the location is fab. Would highly recommend!
Stayed 4 nights in May 2024

10/10 Excellent

Joris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 4 nights in Nov 2025

10/10 Excellent

Reinhard

Liked: Cleanliness
Frühstück war klasse.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tor Erlend

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible gem of a place! Came from a long and sweaty journey into this paradise! Fantastic service, great breakfast, excellent location and near a "taxi drop-off point" in the Medina. If we're coming back to Marrakech this is the place where we will stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Nariman

Liked: Cleanliness, staff & service, room comfort
séjour merveilleux
Stayed 2 nights in Sep 2025

10/10 Excellent

axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expérience géniale, merci au staff qui était vraiment top. La localisation est vraiment génial et le petit déjeuner est trop bon. Je vous conseille grave si vous voulez être dans la médina. Merci à samir et tout le staff !
Stayed 2 nights in Sep 2025