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Contact Hôtel - Terminus Saint Charles

Property class: 3

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Photo gallery for Contact Hôtel - Terminus Saint Charles

A hotel with a sign reading "HOTEL TERMINUS."
A hotel room with a bed, a desk, a chair, a window with curtains, a painting on the wall, and a Dolce Vita bag on the bed.
A staircase with a handrail, a wall-mounted sign, and a door at the bottom.
A modern bathroom with a wooden vanity, a white sink, a towel, a handheld showerhead, and a mirror.
A hotel reception area with a modern design, including a reception desk, seating area, and a green wall with foliage.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
1 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • Place, La Canebiere
    ‪5 min walk‬
  • Place, University of Aix-Marseille I
    ‪6 min walk‬
  • Place, Le Panier
    ‪11 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪45 min drive‬

Room options

View all photos for Economy Double Room (access by stairs, no elevator)

A staircase with a handrail, a wall-mounted sign, and a door at the bottom.

Economy Double Room (access by stairs, no elevator)

8.4 out of 10
Very good
(14 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a window with curtains, a painting on the wall, and a Dolce Vita bag on the bed.

Standard Double Room

8.0 out of 10
Very good
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with a bed, a desk, a chair, a mirror, and a window with curtains.

Comfort Double Room

7.4 out of 10
Good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

A hotel room with a wooden headboard, a bed with white bedding, a striped pillow, a yellow throw blanket, and a pair of glasses on the bed.

Comfort Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, Mobility Accessible

A hotel room with two beds, a desk, a chair, and a window.

Double or Twin Room, Mobility Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Economy

In-room safe, desk, laptop workspace, blackout curtains

Double Economy

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Double Comfort

In-room safe, desk, laptop workspace, blackout curtains

Double Comfort

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Contact Hôtel - Terminus Saint Charles

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Contact Hôtel - Terminus Saint Charles offers 53 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Contact Hôtel - Terminus Saint Charles . During your stay, you're just a quick walk from La Canebiere. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a vending machine
  • Just a 5-minute drive from Grand Port Maritime de Marseille and a few minutes from Velodrome Stadium
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Contact Hôtel - Terminus Saint Charles .

This 3-star Marseille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Contact Hôtel - Terminus Saint Charles has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 9.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terminus Saint
Terminus Saint Charles
Terminus Saint Hotel
Terminus Saint Hotel Charles
Terminus Saint Charles Hotel
Terminus Saint Charles Hotel
Terminus Saint Charles Marseille
Terminus Saint Charles Hotel Marseille

Contact Hôtel - Terminus Saint Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 156 out of 575 reviews
Rating 8 - Good. 225 out of 575 reviews
Rating 6 - Okay. 132 out of 575 reviews
Rating 4 - Poor. 35 out of 575 reviews
Rating 2 - Terrible. 27 out of 575 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hugues

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbly situated near the station rail trips to the surrounding towns and places of interest.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, staff helpful, and room clean
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
Staff was super helpful in giving directions to get to the Calanques! And got us breakfast to go for the morning. The room was a little musty and the hallway of guests quite loud, but you could not get a more convenient location next to the train station. The street behind the hotel is a little sketchy, but walking to the old town/downtown On the orher streets surrounding was great!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

muneo

Liked: Cleanliness, staff & service, amenities
The hotel staff were very kind.He booked a good restaurant for us.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

david

Liked: Cleanliness, staff & service
The room was fine. Next to railway station
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the train station and perfect for early morning train travel. Staff were very helpful. It was just what we needed for one night stay and early morning train. Thank you!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location across from the train station. The room had everything we needed for our one night stay.
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

John

location convenient to train station Very basic room but clean. Area around hotel we felt we had to stay on high alert for safety
Stayed 1 night in Apr 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For anyone arriving at the Marseille Saint-Charles station, hotel location 100 meters away. Hotel staff helpful, room clean and bathroom clean/modern and shower large for European budget hotel standards. Great value for money hotel and convenient to Vieux Port and neighborhoods
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Marcia

Liked: Cleanliness, staff & service
Location was great for train station. For elevator have to climb one flight of steps, then only 1 person with or without one suitcase could use at a time. Staff were wonderful!!!
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Kara

Good value hotel. Mattress and pillows very uncomfortable. Very close to train station and way walk to port.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort

Exactly what is needed at the Train Station

Simple, clean, inexpensive, across from the Train station. Better than I had expected.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person very helpful. We got in early..
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Warren

Liked: Cleanliness, property conditions & facilities
I was quick off the train. This hotel very convenient and filled my immediate need perfectly. It’s the central train station area so nighttime has characters roaming about the neighborhood. The hotel is very established and secure. I would stay again based on its local convenience to everything.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Noubar

Liked: Cleanliness
Not bad
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Arek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a one or two night stay. Staff is super friendly. Room is clean but small. Close to the train/bus station and to old port. Weird smell in the hall
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and property were great! A/C worked really well while I stayed during summer. No iron and safe did not work in the room but was not that important/affected my stay in any way.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Would have been better if the elevator hadn't been broken.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Gail

Disliked: Cleanliness, amenities, property conditions & facilities
You let us down Expedia. Way too much money for this horrible place. We felt unsafe, it was old and very dirty and did not resemble the advertised write up.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Front desk were competent, rooms were reasonable priced being so close to the train station. Our room was clean but cramped. Air conditioner worked very well. There was some noise even when the window was closed. Very small elevator and had to walk up one flight of stairs to catch it.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Eric

Liked: Staff & service, room comfort
Disliked: Cleanliness

Next to train station

Overall ok, however had bed bugs bites. The bathroom lacks basic toiletries, only soap is provided. Location is good, short 15 minutes walk to the old port area. service is responsive.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
The room was accommodating. I liked how close it was to the train station and it is a very easy 10 min walk to the port. downside to the room was that the bathroom smelled like smoke from the outside, almost like the window wasn't closed, but I could not adjust it. It is a bit loud, but with a white noise app I slept well. The staff was excellent and went out of their way to help us get information about the city.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great staff, convenient for station,problem drains

Very convenient location and very friendly and helpful staff. Breakfast was basic. Air conditioning in room very effective. Issue was an odd smell of chemicals in room on arrival which developed into an unpleasant drains smell overnight.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff at a convenient location and price

Staff were very friendly and helpful providing a map of where to go to eat and spoke both French and English. Room and bathroom had been recently refurbished. My only gripe was that I could not get the shower to run warm and the kettle didn't work. Managed t5o open window so I was able to stand on narrow balcony,
Stayed 1 night in Apr 2024