St. Lawrence Hotel

2.0 star property

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Photo gallery for St. Lawrence Hotel

Lobby sitting area
Breakfast area
Reception
King Suite W Living Room | Living area | 32-inch TV with cable channels
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
10 W Orvis St, Massena, NY, 13662
  • Place, Massena Museum
    ‪1 min walk‬
  • Place, Harte Haven Shopping Center
    ‪16 min walk‬
  • Place, Raquette River
    ‪19 min walk‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪9 min drive‬

Room options

Double Queen Bedroom

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

Single King Bedroom

  • Sleeps 3
  • 1 King Bed

One Full Bedroom

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

King Spa Suite

  • Sleeps 3
  • 1 King Bed

King Suite

  • Sleeps 3
  • 1 King Bed

Pet Friendly Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

Pet Friendly Smoking Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

One Queen Bed W/ Kitchenette

  • Sleeps 2
  • 1 Queen Bed

Smoking Double Queen Bedroom

  • Sleeps 4
  • 2 Queen Beds

One Full Bed Smoking Room

  • Sleeps 2
  • 1 Queen Bed

Smoking King Suite

  • Sleeps 3
  • 1 King Bed

One Queen Smoking Room W Kitchenette

  • Sleeps 2
  • 1 Queen Bed

King Suite W Living Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

St. Lawrence Hotel

Along with coffee/tea in a common area, this hotel has a 24-hour front desk and free self-parking. WiFi in public areas is free. Housekeeping is available on request.
St. Lawrence Hotel offers 62 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

During your stay at St. Lawrence Hotel , you're just a quick walk from Massena Museum. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include coffee/tea in a common area
  • Steps from Massena Museum and a 2-minute drive from Bowlmor Lanes
  • Cats and dogs welcome for a fee
St. Lawrence Hotel offers its guests coffee/tea in common area. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Massena hotel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

St. Lawrence Hotel Hotel
St. Lawrence Hotel Massena
St. Lawrence Hotel Hotel Massena

St. Lawrence Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 86 reviews
Rating 8 - Good. 20 out of 86 reviews
Rating 6 - Okay. 14 out of 86 reviews
Rating 4 - Poor. 12 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo

Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Dec 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Dec 2025

10/10 Excellent

Hanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is older but I’d spotless and clean. And that’s all that matters when staying somewhere! I will be staying here again when I come to visit my family.
Stayed 2 nights in Nov 2025

8/10 Good

Francis J.

Stayed 1 night in Nov 2025

10/10 Excellent

Ginger

Stayed 1 night in Nov 2025

10/10 Excellent

Ginger

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Amenities
Friendly
Stayed 2 nights in Nov 2025

6/10 Okay

Jennelle

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Check in was easy and the staff was extremely nice, room was decently clean and the price was fair for what it was. They have a smoking section and a non smoking section. There is a gas station across the street if you are hungry at night or need to stop and fill up the tank. It is within walking distance of the local main street shops and also the public library. Its right next door to the Massena Police department. The parking lot was the biggest issue of the stay. It felt very claustrophobic and had some bad spots with ruts and potholes. We used the side/back entrance, it was torrential raining the night we stopped. The entire entrance was blocked off by a huge lake of a puddle and we had to avoid it as best as we could to get to the door. There was no breakfast included. It would have made the stay even better if it was, especially with their cozy lobby. It would do well to have a breakfast nook there. I would have loved to sit by the fire hearth and read a book and sip my morning brew. Overall I would give it a solid 3/5. It was alright but there could be room for improvements!
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Sep 2025

10/10 Excellent

David

Was very comfortable
Stayed 3 nights in Nov 2025

8/10 Good

Joel

Stayed 2 nights in Oct 2025

2/10 Terrible

Claudine

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, falling apart. Wallpaper literally coming off the walls. Exterior was so poorly lit i wasnt sure it was open. Was glad the elevator made--seemed touch and go. Coffee bar had a bucket to carch drips. Completely unsanitary. Terrible
Stayed 1 night in Nov 2025

4/10 Poor

Amy

Stayed 4 nights in Oct 2025

10/10 Excellent

Destiny

Stayed 1 night in Oct 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025

4/10 Poor

Edward

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Sold me a spa room. Had a jet tub.. room did not match the pictures.. didn't clean room between days
Stayed 2 nights in Oct 2025

10/10 Excellent

Gretchen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Antiques in lobby are impressive. It is a very Comfortable place.
Stayed 1 night in Oct 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting relatives. It was fine. However, I can tell the whole community is struggling. I pray for Massena.
Stayed 1 night in Sep 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service
Need better option for coffee- morning pastry etc as no continental breakfast- the entrance looks tired if no longer Quality Inn get rid of old mat at entrance that says Quality Inn - brighten up the overhang at entrance with lights around the top of it - perhaps paint it a lighter color - paint the support poles- chipped peeling- replace broken tiles out front- inside hotel is quite beautiful- how about a coffee shop in the closed restaurant - the hotel is and could be and should be a wonderful center of town business- spruce it up- advertise better- staff was great !
Stayed 1 night in Oct 2025

8/10 Good

bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfy
Stayed 1 night in Oct 2025

8/10 Good

P.

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If only the rest of the hotel matched the first impression of the rather splendid lobby. Unfortunately the new management/owners seem to have bitten off more than they can chew so we have this once grand hotel in a town that seems to be dying on its feet providing perfectly adequate accommodation - but no more.
Stayed 1 night in Oct 2025

10/10 Excellent

YVONNE

Stayed 1 night in Oct 2025

2/10 Terrible

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They did not serve any type of breakfest restrant in hotel was closed, bed was supposed to be a Queen but it was a full, air conditioner did not work room stayed at 76% all day and night
Stayed 2 nights in Oct 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and helpful with recommendations.
Stayed 2 nights in Oct 2025