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Hotel Ritz

3.0 star property

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Photo gallery for Hotel Ritz

Lobby sitting area
Bar (on property)
Property entrance
Lobby sitting area
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
612 Matamoros Zona Centro, Matamoros, TAMPS, 87300
  • Place, Parque Olímpico Cultura y Conocimiento
    ‪7 min walk‬
  • Place, Casamata Museum
    ‪14 min walk‬
  • Place, 20 Matamoros International Bridge
    ‪2 min drive‬
  • Airport, Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(87 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Ritz

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and a business centre.
Hotel Ritz offers 85 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This Matamoros hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Ritz. During your stay, you're just a quick walk from Parque Olímpico Cultura y Conocimiento. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a 24-hour business centre, 2 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Within a 15-minute walk of Parque Olímpico Cultura y Conocimiento and Rio Grande
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 2982 square feet (277 square metres) and includes a conference centre. Hotel Ritz also features a fitness centre, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3-star Matamoros hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Hotel Ritz has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (2,982 square foot of space)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ritz Matamoros
Ritz Matamoros
Hotel Ritz Hotel
Hotel Ritz Matamoros
Hotel Ritz Hotel Matamoros

Hotel Ritz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 888 reviews
Rating 8 - Good. 219 out of 888 reviews
Rating 6 - Okay. 73 out of 888 reviews
Rating 4 - Poor. 28 out of 888 reviews
Rating 2 - Terrible. 40 out of 888 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Margarita

.
Stayed 2 nights in Nov 2025

8/10 Good

Bryan

Stayed 1 night in Nov 2025

8/10 Good

Marcus

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer, baytown

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
I love this hotel very safe parking lot safe very clean and very spacious
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Stayed 1 night in Sep 2025

8/10 Good

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias atención.
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2025

10/10 Excellent

Victor Manuel

Stayed 2 nights in Sep 2025

10/10 Excellent

flor, springdale

Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, sucio, el que estaba en la recepción con una actitud muy despota, olía horrible a insecticida, seguramente habían fumigado algunas habitaciones con problemas de insectos o chinches, instalciones muy viejas, colchones que parecen piedras, muy incomodos, el peor hotel que he visitado y lo malo es que me guié por la calificación que tiene en hoteles.com segun ustedes muy bueno con 8.6 y la verdad se merece un 3 o 4, sean sinceros, por que ya no podremos confiar en las calificaciones que ponen
Stayed 2 nights in Aug 2025

10/10 Excellent

Eli

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than we expected! Rooms are very spacious and clean. Mercado Juarez is literally walking distance. Staff was very welcoming, Hotel Ritz will now be our place to stay when visiting Matamoros!
Stayed 2 nights in Aug 2025

10/10 Excellent

Onorio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very old hotel however it is very well maintained and really enjoyed my stay. No coffee available to enjoy this nice hotel. The price is perfect and really enjoyed my stay. Complimentary breakfast was awesome and very filling.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio todo, la vibra muy bonita. A 5 minutos caminando hacia el consulado, el desayuno algo basico pero lo compensa por lo bien que te tratan y lo rico que esta. Si tengo que volver a Matamoros 100 veces, 100 veces me quedo en este hotel
Stayed 1 night in Aug 2025

8/10 Good

Juana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds were hard to sleep on. Cleaning lady took my blanket and sheets. I was only left with a small blanket. It was cold and then it would get hot on and off. No coffee pot and no iron or board.
Stayed 2 nights in Aug 2025

6/10 Okay

Jesus

Stayed 2 nights in Apr 2025

6/10 Okay

Juana Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Kendra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. We know very little Spanish so we used our smart phone to communicate our few needs. Everyone we interacted with was super friendly. They saved a necklace/ earring set for us, because we needed to get the cash to pay for it. We really appreciated this kind gesture. We were very impressed because our daytime destinations had a lot of insects, however this hotel had absolutely none. Very clean!!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Yesika

Stayed 2 nights in Jun 2025

4/10 Poor

Eliseo

Business traveller
Disliked: Staff & service
Sorry nothing good to say only 1 night stay
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a problem on the AC system for like 5 hours, but they fixed, all the areas are clean, but please put more attention on cleaning the bathroom, the sower smell some times is really bad
Stayed 10 nights in Jun 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The shower was leaking
Stayed 1 night in Jul 2025