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Amaia Hotel

Property class: 3

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Photo gallery for Amaia Hotel

Lobby
Lobby
Deluxe Room | Desk, free WiFi
Reception
Superior Double Room | Desk, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
Jl. Nakula No.14, Cilinaya, Cakranegara, Mataram, Lombok- Nusa Tenggara Barat, 83239
  • Place, Mataram Mall
    ‪7 min walk‬
  • Place, Mayura Park
    ‪2 min drive‬
  • Place, Lombok Epicentrum Mall
    ‪2 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi

Superior Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Desk, free WiFi

Superior Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Desk, free WiFi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Desk, free WiFi

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Amaia Hotel

Concierge services, dry cleaning and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
Amaia Hotel offers 27 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Amaia Hotel, you're just a quick walk from Mataram Mall. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry and a concierge
  • Just a 5-minute walk from Mataram Mall and a 2-minute drive from Pura Meru
  • Airport shuttle service available for a fee
Amaia Hotel offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Free self parking is available.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: IDR 50,000 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately IDR 50000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Amaia Hotel Mataram
Amaia Mataram
Amaia Hotel Hotel
Amaia Hotel Mataram
Amaia Hotel Hotel Mataram

Amaia Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Evelina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place ever!

Horrible visit! The rooms were so dirty. It looked like it hadn't been cleaned since they opened it. The sheets were dirty and had so many stains, so we had them changed but there was still many stains on the new ones. The WIFI didn't work in the rooms at all for the whole visit because of "service" that we were not informed about before. My worst hotel experience ever and I would not even recommend it to my worst enemy!
Stayed 1 night in Oct 2023

8/10 Good

GABSIK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비좋은 호텔

가성비가 아주 좋은 호텔이다 그냥 싼 가격에 잠만 자려면 안성맞춤이다.기타 부대시설이 필요하다면 비추다. 그냥 저렴하게 한달살기하기에 적당할듯하다
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Ok for a one night stay if you smoke a pack a day

Location was great, right in the middle of commercial district of Mataram. There was only smoking rooms in the hotel and you could really smell that. Otherwise the room was ok, good shower with hot water and tv had hbo. No wifi in the room, only in the hotel lobby. In the facilities the sink was leaking and you know when a lot of places in Asia say you cannot throw paper in the toilet and really it's ok, well in this place you really shouldn't do that.
Stayed 1 night in Aug 2019

10/10 Excellent

Camilla Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good hotel and breakfast. Friendly staff
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passt

War gut. :) Preis leistung passt!
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualite prix
Stayed 2 nights in May 2018