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Pianelle Resort

4.0 star property

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Photo gallery for Pianelle Resort

A narrow courtyard with stone walls, a central seating area with benches, and a door leading to another space.
A hotel room with a bed, a nightstand, and a window offering a view of a rocky mountain and a building.
A dining area with a table and chairs, a sofa, and a plant.
A modern bathroom with a large black basin, a mirror, and a bench.
A narrow alleyway with stone buildings, arched doorways, and a wooden beam.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Piazza S. Pietro Caveoso, Rione Pianelle, 52, Matera, MT, 75100
  • Place, Sassi and the Park of the Rupestrian Churches
    ‪1 min walk‬
  • Place, Piazza San Pietro Caveoso
    ‪1 min walk‬
  • Place, Cathedral of Matera
    ‪5 min walk‬

Room options

View all photos for Family Quadruple Room (Sassi Cave)

A modern hotel room with a large bed, a bench, a vanity with a mirror, and a wall-mounted sink.

Family Quadruple Room (Sassi Cave)

10.0 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A modern bedroom with a red bed, a desk, and a chair.

Standard Double Room

10.0 out of 10
Exceptional
(23 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A cozy hotel room with a bed, a desk, a chair, and a small table.

Deluxe Double Room

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Pianelle Resort

This hotel features a snack bar/deli, a rooftop terrace and self parking. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, concierge services and dry cleaning. Change of towels is available on request
Pianelle Resort offers 17 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

This Matera hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pianelle Resort. During your stay, you're just a quick walk from Sassi and the Park of the Rupestrian Churches. Enjoy features like free breakfast and free WiFi in public areas, plus a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Sassi and the Park of the Rupestrian Churches and 13 minutes by car from Viewpoint of Matera and the Sassi
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Pianelle Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Matera hotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a national park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 132 per room (one-way)
  • Covered self-parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Pianelle Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT077014A102744001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Pianelle Resort Hotel
Pianelle Resort Matera
Pianelle Resort Hotel Matera

Pianelle Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 208 out of 219 reviews
Rating 8 - Good. 7 out of 219 reviews
Rating 6 - Okay. 3 out of 219 reviews
Rating 4 - Poor. 0 out of 219 reviews
Rating 2 - Terrible. 1 out of 219 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, the property and the staff were outstanding! I LOVED this place so much!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, kind and very helpful staff, room was clean and very good standard. Very well situated in Matera. Would stay there again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious unique rooms with very modern bathrooms. Staff was very willing to assist with all queries. Location in Matera was ideal.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

TAE WOOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment, kind staff, excellent location except parking place.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and charming room. Great location. Breakfast was okay (nothing special, but not awful). We would gladly return. Matera exceeded our expectations. We recommend d the burrata at Casal, and convivial and lopa. The cinema room at lopa is a fun and memorable experience!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about how perfect our stay was at Pianelle! Starting off with Saverio, the manager who was so helpful and kind, ensuring us that all of our needs were met. Then there is the super kind staff that also went out of their way to be friendly and efficient. Our cave room was beyond beautiful, tastefully decorated, one of the best showers we've had on this 2 week trip - everything was perfect!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical experience living in a cave with all the modern luxuries. Clean room. Great breakfast. Very helpful staff. Matera was beautiful (although weather wasn’t great).
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Bennie

Liked: Cleanliness, staff & service, amenities
Beautiful room, nice and spacious and the amenities are great, staff are super friendly
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding - eggs, breads, fruit all amazing!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Really nice hotel in a great location.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited breakfast options but what a place to stay. Incredible. Would certainly come back
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Siojan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed and designed room, excellent location a few feet from major attraction, great breakfast and selection of food items and a very friendly and helpful staff.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Location, staff and uniqueness
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible property, premium location and top notch staff. I will stay here every time I'm in Matera!! I strongly recommend!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

stefania

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice with great bathroom. Great location right in the heart of the Sassi area.The only down side was that we were overcharged for food with little acknowledgement from the stuff, which we did not appreciate.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintain and remodeled an original cave house
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

LANE STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in matera. In a quiet part of the historic center. Walkable everywhere and close to the hiking trail. Excellent breakfast and the staff is outstanding. Would definitely stay here again.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Angelo

Liked: Cleanliness, amenities, property conditions & facilities
I had a very good experience and a spectacular view from the room. The people re very Kind and I recommend this place very much.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful and thoughtfully restored small 'community' of rooms in a prime walkable location. the staff were very friendly, helpful and genuinely interested in sharing information about Matera. highly recommend. Wonderful visit!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little boutique hotel in a great location. Had the best sleeps here.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Antony

Excellent location and beautiful well maintained hotel with welcoming and friendly staff. Great to experience a “cave hotel” but with modern design and facilities. Highly recommend.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Hok Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and everything up to standard.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
All great highly recommend!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel
Stayed 2 nights in Apr 2025