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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property

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Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Restaurant
Public bath
Public bath
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪10 min walk‬
  • Place, Matsumoto Castle
    ‪12 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪17 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Double Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Double Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Economy Single Room, 1 Large Single Bed, Non Smoking (No Bath Room)

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

[No Cleaning Service] Double Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

[No Cleaning Service] Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

[No Cleaning Service] Twin Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Dormy Inn Matsumoto Natural Hot Spring

This smoke-free hotel features a restaurant, a sauna and self parking. Additionally, coffee/tea in a common area, a microwave in a common area and dry cleaning are on-site.
Dormy Inn Matsumoto Natural Hot Spring offers 114 air-conditioned accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bidets, toilets with an electronic bidet and complimentary toiletries.

This Matsumoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an outdoor public bath and an indoor mineral hot spring (onsen). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor hot springs on site. The temperature in the hot springs is set to 104°F.
Our customers tell us that they can't get enough of the helpful staff at Dormy Inn Matsumoto Natural Hot Spring. During your stay, you're just a quick walk from Matsumoto Timepiece Museum. Features include a restaurant, breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at HATAGO, a buffet restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes hot springs and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute walk from Matsumoto Timepiece Museum and 13 minutes on foot from Matsumoto Castle
There's a restaurant on site. Dormy Inn Matsumoto Natural Hot Spring offers its guests hot springs and a sauna. Dormy Inn Matsumoto Natural Hot Spring also features a vending machine, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Matsumoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
HATAGO – This buffet restaurant specialises in local cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,100 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • HATAGO

Things to do

  • Indoor hot spring
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs water temperature - 40 ºC
  • Indoor hot spring
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (89 centimetre high)
  • Lift (75 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Dormy Inn Matsumoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 1008 reviews
Rating 8 - Good. 363 out of 1008 reviews
Rating 6 - Okay. 49 out of 1008 reviews
Rating 4 - Poor. 12 out of 1008 reviews
Rating 2 - Terrible. 8 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Excellent place to stay. Great Onsen. Would highly recommend
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Nice onsen, comfortable room and modern tv. Great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Clean and the staff was stellar.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
This was our best hotel experience in Japan overall, location,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Won Kwee

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good and the onsen is nice. Will stay in Dormy Inn again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Lovely public bath.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Very friendly staff, onsen was wonderful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

sarah-jane

Liked: Cleanliness, amenities, property conditions & facilities
Great staff,very clean…lots of extras to feel at home!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was great, and we loved the hot springs. I would recommend staying here.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Cheerful and helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
10/10 would stay again :)
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Iida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast , you can eat some Nagano local food. Great Onsen and Sauna. Great Total Service.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Eun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and delicious free night noodle!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Bronwyn

Liked: Cleanliness, property conditions & facilities
Great location and comfortable but pillows could be softer
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and excellent bath on too floor. Lots if nice amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel within a central location. Great room & amenities. Hotel staff were friendly & obliging. The onsen was wonderful after a day of walking around
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Oi Na Joanna

Liked: Cleanliness, staff & service
Room is so clean and hotel staff are very nice. We will come here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities
Always a pleasure to stay at this hotel; friendly staff, decent sized rooms, free amenities, amazing rooftop outdoor onsen which accommodates tattoos if covered.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, comfortable with convenient to access to public transport. The onsen was very nice... a wonderful way to relax at the end of the day. Staff was pleasant.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Raphaël

Liked: Cleanliness, amenities, property conditions & facilities
Good deal in Matsumoto. Hotel is in the city center and for a good price you have a confortable room, and access to the onsen on the top floor.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yenling

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has wonderful services. My room has minimal water and desserts in refrigerator and there’s ice cream and yogurt on the onsen floor for free. I also like breakfast it’s delicious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Takayuki

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location!
Stayed 2 nights in May 2025