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Nunoya Ryokan

2.5 star property

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Photo gallery for Nunoya Ryokan

Experience traditional Japanese elegance in this serene room featuring a large bed, tatami flooring, and shoji screens.
Enjoy meals in the kitchen with microwave and dishwasher, and dine at the wooden table with four chairs.
Surrounded by a serene forest, this tranquil garden features a natural rock formation and a wooden fence.
Traditional Japanese interior with a staircase leading to an upper level, featuring a wooden floor and exposed beams.
Traditional Japanese-style building with a central entrance and tiled roof.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
3-5-7 Chuo, Matsumoto, Nagano, 390-0811
  • Matsumoto City Museum of Art
    ‪6 min walk‬
  • Matsumoto Performing Arts Center
    ‪6 min walk‬
  • Matsumoto Castle
    ‪9 min walk‬

Room options

View all photos for Main building with private bathroom (2 futon beds), Non Smoking

Experience traditional Japanese elegance in this serene room featuring a large bed, tatami flooring, and shoji screens.

Main building with private bathroom (2 futon beds), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Futons

View all photos for Hanare with private bathroom downstairs (2 futon beds), Non Smoking

Experience a serene retreat with a large bed, shoji screen door, and traditional wooden accents.

Hanare with private bathroom downstairs (2 futon beds), Non Smoking

  • City view
  • Sleeps 2
  • 2 Single Futons

View all photos for Chalet

Cozy retreat with two beds, a chair, and a small table, perfect for a comfortable stay.

Chalet

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Main building with private bathroom (2 single beds), Non Smoking

Relax in a cozy retreat with a large bed, two nightstands, and a window offering a view of the surrounding architecture.

Main building with private bathroom (2 single beds), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Hanare with private bathroom downstairs (2 single beds) Non Smoking

Relax in a cozy retreat with a large bed, two nightstands, and a window offering a view of the surrounding architecture.

Hanare with private bathroom downstairs (2 single beds) Non Smoking

  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

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About this property

Nunoya Ryokan

Ryokan with a restaurant, near Matsumoto Castle
This smoke-free ryokan features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Other amenities include express check-in, express check-out and a garden. Private bathrooms are not en suite.
Nunoya Ryokan offers 6 accommodations with a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Rooms have detached private bathrooms. Bathrooms include a shower with a rainfall showerhead, and toilets with an electronic bidet.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Nunoya Ryokan, you're just a quick walk from Matsumoto Scale Museum. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge and luggage storage
  • Steps from Matsumoto Scale Museum and Nawate-Dori
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Nunoya Ryokan also features a garden, concierge services, and express check-in. A complete renovation of Nunoya Ryokan was completed in March 2024.

This Matsumoto ryokan is smoke free.

Nunoya Ryokan has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 16,500; reservation required

Things to do

  • Bicycle repair station
  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 100
  • Renovated entire property - March 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 16500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 3:00 PM - 8:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nunoya Ryokan Ryokan
Nunoya Ryokan Matsumoto
Nunoya Ryokan Ryokan Matsumoto

Nunoya Ryokan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the room, shower and lovely breakfast Staff all very helpful and all very good.
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Barb

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Kind ryokan hosts who can speak english. Walking distance to so much. Super comfortable bed. We would stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly Cozy Traditional Stay!

I can't say enough wonderful things about Nunoya Ryokan. This was our first trip (myself and little brother to celebrate his 30th), so we were new to Japan as a whole. We'd been in Tokyo and Kyoto before heading to Matsumoto. Upon departing Kyoto, we realised that weather was affecting many train lines. In fact, the property owner Michiyo reached out the night before to warn us of possible issues. At the time, our route was clear - but that changed drastically as our travel day included snow and fallen bamboo that cancelled lines. We ended up spending 12 hours train-hopping until finally reaching the city, with our ryokan a short 10-minute jaunt from the station. I'd called Michiyo to warn her of the possibility of us being stranded in Nakatsugawa and she was so apologetic even with things out of her control. As we got there late in the evening, we met her the following morning and she was extremely sweet and welcoming. The ryokan itself was one of the most comfortable stays we had on our entire trip, with an insanely spacious room and lovely bathroom! We took advantage of their tasty daily breakfast offerings and enjoyed complimentary coffee in the cozy lounge. This ryokan is in a great location with plenty to do around the property - though we did choose to take a nice 55-minute walk to a WONDERFUL tattoo-friendly onsen for some down time. Please do yourself a favor and choose Nunoya Ryokan for a traditional stay with some amazing ladies - and definitely get the breakfast!
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with family
Wow!
Stayed 2 nights in Mar 2025

10/10 Excellent

Hsiao Kang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Japanese hotel

I absolutely loved this stay. The hotel is absolutely beautiful and charming, and the beds were very comfortable. Great location, breakfast was good and the shower water pressure was strong. Would stay again. The staff was very friendly and cheerful. Thanks for having us!
Stayed 1 night in Nov 2024

10/10 Excellent

ANDREW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This deserves 100/10. Room and shower amazing. We had the home cooked tasting meal. On a par with Michelin restaurants. Thank you so much The town , castle and modern art gallery are out of this world.
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional location

So you’re going to Japan, you want a stop beyond the megalopolis experience; visit Matsumoto. The “crow castle” is in this beautiful, walkable smaller city in the Japanese Alps. This Ryokan is exceptional; the staff, the rooms and the location is perfect. A taste of tradition on a street loaded with authentic shops and restaurants, even the tiny but excellent Matsumoto Brewery is just across the street. You can walk everywhere here, surrounded by mountains.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely street and a modern but traditional ryokan. Easy walking distance from Matsumoto station. Would recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this Ryokan. It’s walkable from the train station, very clean and comfortable, and the staff are very kind. The chef that makes breakfast in the morning is superb!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation highlight of our trip to Japan! The beds were soft like clouds, air con was perfectly chilly, and the hosts were incredibly friendly and gave us a great dinner recommendation. Would stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everytging
Stayed 2 nights in Jun 2024

10/10 Excellent

Rushabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Inn

Amazing team at the Ryokan. Lovely and beautiful traditional rooms with lovely tatami. This is one of the best places I stayed in Japan.
Stayed 1 night in May 2024

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the property. In a very quaint area; quiet street, close to everything. Walking distance to train station. Only downside was there were no window coverings so we were awake with the sunrise at 4:30 am. Also, no closets or bureaus for clothing, etc. Staff is great. Place is very clean. Looks like they are renovating. Best shower we had in Japan.
Stayed 2 nights in May 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are wanting a true ryokan experience in a beautiful town with extraordinary castle this is the place. They also offer evening meals of very high quality. I am so glad we booked this.
Stayed 1 night in May 2024

10/10 Excellent

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jyrki

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great old-style Ryokan with very friendly and helpful hosts in a nice neighborhood with lots of restaurants, bars, and shops. Excellent Japanese breakfast as well as Japanised Western breakfast. Walking distance from the train and bus station.
Stayed 1 night in Oct 2024

10/10 Excellent

Nakajima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ともこ

Liked: Cleanliness, staff & service, property conditions & facilities
懐かしい味のあるお宿でした
Stayed 1 night in Aug 2024

4/10 Poor

MAYUMI

Business traveller, Travelled with group
何度電話しても全く電話に出ない。宿泊に必要な備品が全くない 例えば 水 コップ 歯ブラシ クリネックしティッシュなど
Stayed 1 night in Jun 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía. Cómodo, lindo, bien ubicado. La pieza era parca pero elegante y el personal muy amable y dispuesto a ayudar.
Stayed 2 nights in May 2024