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Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property

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Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Exterior
Property amenity
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Place, Plaza Colon
    ‪1 min walk‬
  • Place, Catedral de Nuestra Senora de la Candelaria
    ‪1 min walk‬
  • Place, University of Puerto Rico Mayagüez Campus
    ‪8 min walk‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Hotel Mayaguez Plaza, BW Signature Collection

Along with self parking, this smoke-free hotel has a business centre and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Mayaguez Plaza, BW Signature Collection offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mayaguez Plaza, BW Signature Collection. During your stay, you'll be connected to a shopping centre and just a quick walk from Catedral de Nuestra Senora de la Candelaria. You'll find features such as free breakfast and free WiFi in public areas, plus a business centre.
  • Free breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mayaguez Plaza, BW Signature Collection. For a fee, parking is available.

This 3-star Mayagüez hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Hotel Mayaguez Plaza, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1014 reviews
Rating 8 - Good. 243 out of 1014 reviews
Rating 6 - Okay. 88 out of 1014 reviews
Rating 4 - Poor. 27 out of 1014 reviews
Rating 2 - Terrible. 35 out of 1014 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Felix

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roman, excellent staff, good air conditioning. Excellent views from 5th floor
Stayed 1 night in Nov 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

6/10 Okay

Yamaira

Liked: Cleanliness, amenities, property conditions & facilities
The AC was too loud and no remote to adjust temperature. Before arriving , we stayed for 2 nights in a hotel in the mountains where the ac units in each room were very quiet and we could adjust temp. They should provide option of fresh fruit for breakfast, banana, apples, or yogurt. Everything else was excellent.
Stayed 2 nights in Nov 2025

8/10 Good

Ligia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

8/10 Good

carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities
Muy Buenos
Stayed 2 nights in Nov 2025

10/10 Excellent

Rose Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast, area with a lot of restaurants
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul I

Very Nice. Perfect Location! Great and helpful Staff. A+++
Stayed 1 night in Nov 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. And the empathy to help us with the breakfast time was great gesture.
Stayed 1 night in Nov 2025

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was cool but very noisy and there was water on the floor. The other amenities were very good.
Stayed 1 night in Nov 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good fresh and perfect temperature
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 6 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
So far, so good
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk personnel very helpful and friendly, security 24 hours, very accessible parking and best location in town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenyaliz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I slept so great, the beds are incredibly comfortable. I love the historic feel of the rooms and the location is perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Staff was very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen desayuno, Tremenda localización, habitación limpia
Stayed 1 night in Oct 2025

6/10 Okay

Pedro

Business traveller
Liked: Staff & service
Me colocaron en el area vieja, intente hacer un cambio pero no pudo ser
Stayed 2 nights in Oct 2025

10/10 Excellent

Lizamarie

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The location and the stay were very good. I would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Rolando

Liked: Amenities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good !
Stayed 1 night in Oct 2025

6/10 Okay

MANUEL

Business traveller
Liked: Cleanliness, staff & service
PRICE FOR QUALITY NOT GOOD
Stayed 1 night in Sep 2025

8/10 Good

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was a great balance of old and new and my room itself was very comfortable. The staff was friendly and very helpful - the hotel parking is key because parking is at a premium in this area but with all of the restaurants and bars within walking distance it wasn't much of an issue. There's a busy nightlife so that could be good or bad depending on what you're looking for. The only real negative I can think of was that there wasn't a drop of hot water the entire time I was there.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025