El Cid Castilla Beach Hotel

3.5 star property

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Photo gallery for El Cid Castilla Beach Hotel

Exterior
2 bars/lounges, swim-up bar
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail
View from room

Popular amenities

  • Parking available
  • Bar
  • All-inclusive
  • Spa
  • Housekeeping

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪4 min drive‬
  • Mazatlán Aquarium
    ‪8 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

Ocean View Elite Golf Experience

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, Ocean View

8.0 out of 10
Very good
(18 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Elite

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, Pool View

7.2 out of 10
Good
(33 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room Standard with Pool View

  • Sleeps 4
  • 2 Double Beds

Room Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

El Cid Castilla Beach Hotel

Family-friendly beachfront location with outdoor pool
Catch some rays at the beach or spend the day relaxing at El Cid Castilla Beach Hotel's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
El Cid Castilla Beach Hotel offers 500 accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
During your stay at El Cid Castilla Beach Hotel, you're just a quick walk from Playa Brujas. Enjoy features like a free area shuttle, plus 4 restaurants and 2 bars.
  • Enjoy international cuisine with a beachfront location at LA ALHAMBRA RESTAURANT, one of the property's 4 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes tennis courts, a gym and a playground
  • Just a 2-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium
  • Free local-area shuttle service
Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Cid Castilla Beach Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar.

A business centre and meeting rooms are available. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly El Cid Castilla Beach Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 3.5-star Mazatlán resort is smoke free.

LA ALHAMBRA RESTAURANT – This beachfront buffet restaurant specialises in international cuisine and serves breakfast and lunch.
EL ALCAZAR – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
LA PERGOLA – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Parking on site (MXN 70 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 17 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 150.0 per day.
  • Cots (infant beds) are available for MXN 150.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self-parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 150.0 per day
  • Rollaway bed fee: MXN 150.0 per day
  • Administrative fee: MXN 310 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1008 reviews
Rating 8 - Good. 272 out of 1008 reviews
Rating 6 - Okay. 179 out of 1008 reviews
Rating 4 - Poor. 83 out of 1008 reviews
Rating 2 - Terrible. 80 out of 1008 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.
❤️💃🏽🕺🏿
I feel safe
Get out there
Stayed 4 nights in Apr 2025

6/10 Okay

Manolo Jose

Liked: Staff & service
For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again
Stayed 9 nights in Apr 2025

6/10 Okay

Janice, Edmonton

Travelled with group
Disliked: Amenities, property conditions & facilities
Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk
Stayed 7 nights in Mar 2025

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The fact that wifi wasn’t included ..was a huge disappointment …(been in many hotels and wifi has always been included) …when asked about the airport shuttle we were told there wasn’t one … only later to be told the night before we left you had to book two days in advance ??? -Housekeeping staff was very friendly and did great work cleaning our room - Beds and linen were very clean and comfortable
Stayed 14 nights in Mar 2025

10/10 Excellent

kailee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Service of employees was exemplary. Roooms were fine - nothing fancy. Great inexpensive family vacation.
Stayed 6 nights in Mar 2025

6/10 Okay

Tracy, Bean Station

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
✨✨✨
Stayed 3 nights in Apr 2025

8/10 Good

Abby-May

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at El Cid. We booked through Expedia and were treated extremely well during our stay. There are different colored wristbands and our wristband afforded us to go to any restaurant, and even order off a menu at the ala carte restaurants, and have top shelf liquor. Room came with robes and slippers for an extra touch. We truly enjoyed the upgrade to an oceanfront room and enjoyed sitting on the deck and listening to the waves. Very convenient location with ability to walk to many place, or getting a taxi was very easy. We will definitely recommend El Cid and plan to come back in the future.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite place to stay 😃 Been going for 42yrs and after our house sold this is my place to always stay
Stayed 7 nights in Feb 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.
Stayed 7 nights in Mar 2025

8/10 Good

Colleen Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.
Stayed 7 nights in Mar 2025

8/10 Good

Melissa Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids!! Food options are great, especially breakfast. Every employee was helpful. Loved the little shops located inside the hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities
Honestly such an amazing resort, the staff were incredible, inviting and wonderful. The pool areas were family friendly and so beautiful. The experience was beyond amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Linnea

Travelled with partner
Liked: Amenities, property conditions & facilities
The resort is very clean and the view of the ocean is amazing. The food for the buffets was about average for a resort buffet. We had plenty of walkable options for amazing food. The cleanliness was amazing. The staff was always willing to help with whatever you needed. Definitely will be going back again
Stayed 9 nights in Mar 2025

10/10 Excellent

Farrah F

Stayed 4 nights in Mar 2025

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee at El Cid from the front desk, bell staff, waiters, and house keepers were super friendly and helpful!
Stayed 8 nights in Mar 2025

10/10 Excellent

Michelle Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and helpful, great variety of restaurants, very clean and close to the city attractions
Stayed 7 nights in Mar 2025

8/10 Good

James Patrick

Liked: Cleanliness, staff & service
We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.
Stayed 14 nights in Feb 2025

8/10 Good

Shane

Liked: Staff & service
Stayed 6 nights in Mar 2025

2/10 Terrible

Sergio

Travelled with family
Disliked: Staff & service, amenities
Wouldn’t recommend all inclusive food is horrible worse then cafeteria food And alcohol is plastic bottles manager yelled at a bartender for giving someone regular Jack Daniels instead of cheap plastic bottle whiskey. Definitely would not recommend this place to anyone they treat everyone differently according to the color of your bracelet
Stayed 5 nights in Mar 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the swimming pool area but the only good restaurant is La concha .
Stayed 3 nights in Mar 2025