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Hotel Playa Mazatlan

3.0 star property

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Photo gallery for Hotel Playa Mazatlan

A resort pool with clear turquoise water, surrounded by rocks and palm trees, overlooking a beach and ocean.
A beach scene with thatched umbrellas and a sunset.
A beachside restaurant with outdoor seating, a view of the sea, and a mountain in the background.
A rock formation with a staircase leading up to a cave entrance, surrounded by lush greenery.
A water play area with a blue water fountain, a yellow slide, and a wooden playhouse.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Place, Sea Shell City Museum
    ‪3 min walk‬
  • Place, Punta Camaron Beach
    ‪5 min walk‬
  • Place, The Mazatlan Malecón
    ‪8 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Deluxe with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion vista al jardin no reembolsable

A hotel room with two beds, a desk, and a view of an outdoor garden.

Habitacion vista al jardin no reembolsable

8.2 out of 10
Very good
(28 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion vista al mar no reembolsable

A hotel room with two beds, a table with chairs, and a balcony with a view of the ocean.

Habitacion vista al mar no reembolsable

8.8 out of 10
Excellent
(38 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion 1 cama king todo no reembolsable

A hotel room with a bed, a desk, a chair, and a view of palm trees through the window.

Habitacion 1 cama king todo no reembolsable

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Habitacion de lujo no reembolsable

A hotel room with two beds, a desk, a chair, and a view of the sea.

Habitacion de lujo no reembolsable

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion Estandar solo hospedaje

A hotel room with two beds, a balcony, and a dining area.

Habitacion Estandar solo hospedaje

8.2 out of 10
Very good
(46 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

A hotel room with two beds, a table with chairs, and a balcony with a view of the ocean.

Habitacion Estandar Vista al Mar solo hospedaje

7.8 out of 10
Good
(48 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion vista al jardin reembolsable

A hotel room with two beds, a balcony with a view, and a desk with a chair.

Habitacion vista al jardin reembolsable

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Garden View

  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Playa Mazatlan

Catch some rays at the beach or spend the day relaxing at Hotel Playa Mazatlan's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Hotel Playa Mazatlan offers 200 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Playa Mazatlan. During your stay, you're just a quick walk from The Mazatlan Malecón. Free WiFi in public areas, free self-parking and 5 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Mexican cuisine with a beachfront location at La Terraza, one of the property's 8 restaurants and 6 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Indulge with body treatments, aromatherapy or body wraps at the spa
  • Services include a free children's club, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 2-minute drive from The Mazatlan Malecón and 10 minutes from Plaza Machado
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel Playa Mazatlan, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool and a sauna. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

La Terraza – This beachfront buffet restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Casa Roberto – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Georginis Restaurant – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
US George Sports Bar – This sports bar only serves light fare. Open daily.
CAPITAN JACK – This family restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Dining availability limited at one or more venues

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 6 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • Built in 1955
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Hotel Playa Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 553 out of 1006 reviews
Rating 8 - Good. 224 out of 1006 reviews
Rating 6 - Okay. 117 out of 1006 reviews
Rating 4 - Poor. 59 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best I love this place
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

John Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Staff is incredible, great location, great beach!
Stayed 28 nights in Jan 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and perfect location.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Raelynn

Liked: Cleanliness
Fantastic pool and the beach staf
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were hardworking and very friendly.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, attentive staff beautiful view
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Pierre Rock

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, food pretty good, clean,nice hotel,staff was nice
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Larry Neil

Liked: Cleanliness, amenities, property conditions & facilities
Loved the resort, location, ocean view room. Breakfast buffet s bonus.
Ocean and pool view
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Ronald E

Liked: Cleanliness, amenities, property conditions & facilities
Good food, nice people, great views.
Stayed 21 nights in Jan 2026
Verified

8/10 Good

cindy Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up bar was fun.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Marcy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has lots to offer. We had an ocean view room and enjoyed sunsets every night. We had breakfast at the hotel every morning and enjoyed the buffet and made to order omelets. Close to lots of restaurants and shops
Stayed 21 nights in Feb 2026
Verified

10/10 Excellent

Damaris

Liked: Cleanliness, amenities, property conditions & facilities
This place was great! The staff was super friendly, and everything you need is inside the hotel—different types of restaurants, a bar, pool tables, and lots of pools. Definitely staying here again!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Chiarina

Room spotless, Great service. Beautiful grounds, pools and jacuzzi
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Deana Norton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was right out our balcony. The best waves I’ve seen and heard in a long time.
Stayed 11 nights in Feb 2026
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pretty good stay. The beach was great. Staff were great. Food was average and drinks were good. Cleanliness probably could have been better really.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly .cleanliness was there .
All around the hotel you see this beautiful falls and fish
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Gayle

Liked: Cleanliness
Loved for the price ! Everyone was so helpful and prompt with requests
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location, the staff is very welcoming and courteous. They keep the grounds very clean. The gym is small but well equipped. You'll have your choice of pools, including an infinity pool overlooking the beach ⛱️. You really can't lose booking this hotel. I plan to return very soon
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had stunning views and direct access to beach.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Arely

Liked: Staff & service, amenities
Excellent service from staff, very friendly and attentive. Great location and food.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

deanna

Liked: Cleanliness, staff & service, property conditions & facilities
They were super accommodating! Every one is friendly and kind. Family oriented and Alma and Ferman were above and beyond we wanted. I needed hot water for my herbal tea treatment late at night and they got it.5 star all the way.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is very nice buffets were good staff is good pools were nice bartenders were greatjust a couple of cons no mini fridge in room and you could't get a mimosa for breakfeast till 11 am that was unusual over a very nice place
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

virginia

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the design of Playa Mazatlan – – the low rise building, the cabanas at the beach, staff are very friendly and a great location with ocean view room. We enjoyed the breakfast of a large buffet selection of healthy, typical Mexican food.
Stayed 10 nights in Jan 2026