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Hotel Playa Mazatlan

3.0 star property

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, pool loungers
Garden
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
5 outdoor pools, pool umbrellas, pool loungers
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Spa
  • Bar
  • All-inclusive

Explore the area

View in a map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Place, The Mazatlan Malecón
    ‪8 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Place, Mazatlán Aquarium
    ‪9 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪39 min drive‬

Room options

View all photos for Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2

View all photos for Room Deluxe with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4

View all photos for Habitación estándar todo incluido

Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar todo incluido

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Beach/ocean view

Habitación estándar Vista al Mar Todo Incluido

8.8 out of 10
Excellent
(35 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación 1 cama King todo incluido

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación de Lujo todo incluido

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

7.8 out of 10
Good
(41 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Garden View

  • 25 sq m
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Sea View

  • 25 sq m
  • Sea view
  • Sleeps 4

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About this property

Hotel Playa Mazatlan

Beachfront hotel with 6 restaurants and 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Playa Mazatlan's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Playa Mazatlan. During your stay, you're just a quick walk from The Mazatlan Malecón. Free WiFi in public areas, free self-parking and 5 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Mexican cuisine with a beachfront location at La Terraza, one of the property's 6 restaurants and 2 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Indulge with body wraps, facials or body scrubs at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • Just a 2-minute drive from The Mazatlan Malecón and 6 minutes from Mazatlán Aquarium
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Playa Mazatlan offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

La Terraza – This beachfront buffet restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Casa Roberto – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Georginis Restaurant – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
US George Sports Bar – This sports bar only serves light fare. Open daily.
CAPITAN JACK – This family restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Dining and beverage availability limited at one or more venues

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1955
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Reviews

Hotel Playa Mazatlan Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 532 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

Reviews

2/10 Terrible

Luz Maria

Disliked: Staff & service, property conditions & facilities
Worst food ever! Rooms nees to be renovated, no refrigerated air its only like a master cool, hotel has rats we saw one
Stayed 4 nights in Jul 2025

8/10 Good

Edgar, Broomfield

Travelled with partner
Liked: Amenities
Center of everything
Stayed 4 nights in Aug 2025

2/10 Terrible

Gloria, aurora

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down and not clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joanna

Stayed 4 nights in Jun 2025

6/10 Okay

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in not so great
Stayed 3 nights in Jul 2025

4/10 Poor

Laura

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property installations are OK but tue AC in our room was noisy and wasn’t working well.And the service all inclusive is not worth it. The different restaurants are mostly all the time booked and it has a short limited time to book your reservation for restaurants .They limited everything even water bottles. The Flavor and freshness for food and drinks wasn’t good either. The servers people look overwhelmed mostly all the time. The best part for this hotel is that location you can walk to main street and Malecón. Our family was disappointed on our stayed here. In case that your rent a car, don’t do it by the application Expedia or other applications do it direct with the car rent company, insurance offer bu the apps for the renter car didn’t work in Mexico and you have to do everything again and more money out of your pocket.
Stayed 7 nights in Jul 2025

10/10 Excellent

Lesley

Stayed 7 nights in Jul 2025

2/10 Terrible

Janeth

Stayed 4 nights in Jul 2025

8/10 Good

Francisco Eladio

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Itza Isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the great price, food was delicious and bartenders at bar were great. Very family friendly place.
Stayed 4 nights in Jun 2025

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. BUT people are allowed to walk through the hallways with speakers box playing loud at all hours .It would of been nice,if security STOPED them.My second complete is the bathroom window NO privacy if you open it people walking by can see in .I had to use a towel to block window for privacy. Bathroom window should be fogout or something 🤔 My first an last time
Stayed 4 nights in Jul 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

alejandro

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Paola J

Travelled with family
El hotel tiene muy buena ubicación, fácilmente puedes llegar caminando a restaurantes y puntos turísticos, su playa es hermosa. Sin embargo, es practicante imposible obtener reservaciones en los restaurantes de especialidad para cenar, estuvimos 4 noches y ningún día alcanzamos reservar ya q solo lo puedes hacer en un horario de 8-11 am, la comida no es buena no vale la pena el paquete todo incluido, no es un hotel silencioso donde se pueda descansar tranquilamente se puede escuchar todo lo que sucede alrededor del hotel en tu habitación y nuestra habitación el baño tenía moho en el techo.
Stayed 4 nights in Jul 2025

10/10 Excellent

Omero

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, I love it here, great customer service from every employee
Stayed 4 nights in Mar 2025

10/10 Excellent

Lester

Stayed 4 nights in Jun 2025

10/10 Excellent

Juan Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and excellent cleaning service.
Stayed 8 nights in Jun 2025

4/10 Poor

Guiorl

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great old property (in very good condition) with a lot of history. It's the perfect location around a lot of great restaurants and fun shopping opportunities. It was also fairly close to the old downtown district, which can make for some amazing exploring! We will definitely stay at Playa Mazatlan again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
very nice family hotel love the location super comfortable rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Laura Y, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay, staff is great. The views are beautiful and the area is kept very clean inside and out. Pools on the property are very well maintained and staff takes care in cleaning around all day. Many dining options on property as well.
Stayed 5 nights in Jun 2025

10/10 Excellent

Edith

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place, location and staff was amazing, will definitely be back!
Stayed 4 nights in Jun 2025