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Grand City Hall Hotel Serviced Residences Medan

Property class: 2.5

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Photo gallery for Grand City Hall Hotel Serviced Residences Medan

Outdoor pool
View from property
Restaurant
Buffet
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Jl. Balai Kota No. 1 Medan, Medan, North Sumatra, 20112
  • Place, DeliPark Mall Medan
    ‪9 min walk‬
  • Place, Tjong A Fie's Mansion
    ‪10 min walk‬
  • Place, Sun Plaza
    ‪15 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Room

Soundproofing

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Premier Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Standard Suite, 2 Bedrooms, Kitchenette

  • 2 bedrooms
  • Sleeps 3

Standard Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 2

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Deluxe Room

Soundproofing

Premier Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About this property

Grand City Hall Hotel Serviced Residences Medan

An outdoor pool, a restaurant and a fitness centre are available at this hotel. Wired Internet in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Grand City Hall Hotel Serviced Residences Medan offers 205 accommodations.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Grand City Hall Hotel Serviced Residences Medan, you're just a quick walk from Murni Teguh Memorial Hospital. Features include free wired Internet, plus an outdoor pool and a restaurant.
  • Free wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Within a 10-minute walk of Murni Teguh Memorial Hospital and DeliPark Mall Medan
  • Local-area shuttle service available for a fee
As a guest of Grand City Hall Hotel Serviced Residences Medan, you'll find an outdoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

Business amenities include a business centre and a meeting room. Grand City Hall Hotel Serviced Residences Medan also features dry cleaning/laundry services, 24-hour room service, and a porter.

Smoking is allowed in designated areas at this Medan hotel.

Grand City Hall Hotel Serviced Residences Medan has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Airport shuttle available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Aston City
Aston City Hall
Aston City Hotel
Grand Aston City Hall
Grand Aston City Hall Hotel
Grand Aston City Hall Hotel Medan
Grand Aston City Hall Medan
Grand Aston City Hall Hotel And Serviced Residences
Grand Aston City Hall Hotel Serviced Residences Medan
Grand Aston City Hall Hotel Serviced Residences
Grand Aston City Hall Serviced Residences Medan
Grand Aston City Hall Serviced Residences
Grand Aston City Hall Hotel Serviced Residences
Grand City Hall Hotel Serviced Residences Medan Hotel
Grand City Hall Hotel Serviced Residences Medan Medan
Grand City Hall Hotel Serviced Residences Medan Hotel Medan

Grand City Hall Hotel Serviced Residences Medan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Staff are lovely. Very central location. However navigating to the outside of the hotel is challenging with many cars. No proper passenger walkway Quite a culture shock when it comes to crossing the roads in Medan city.
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Stephen

Disliked: Cleanliness, staff & service
Facilities: Typical; Value: Over-priced; Service: Amateur, Poor restaurant can't do ; Cleanliness: Just ok shower not workin; The whole place is not run well and air cond cannot be turned off
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, heartfelt service

Good hotel and location for this city. Excellent service, staff, and security. Located in old city hall, still undergoing some renovations but overall excelllent service and amenities. Staff go out of their way for you.
Verified review

10/10 Excellent

dimas putra

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Chikako

Stayed 2 nights in Sep 2025