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Grand Mercure Medan Angkasa

5.0 star property

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Photo gallery for Grand Mercure Medan Angkasa

Restaurant
Outdoor pool
Exterior
Bar (on property)
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Sutomo No1 Medan, Medan, North Sumatra, 20235
  • Place, Grand City Hall
    ‪17 min walk‬
  • Place, Medan Mall
    ‪17 min walk‬
  • Place, Sun Plaza
    ‪7 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds

Premier Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Mercure Medan Angkasa

Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Grand Mercure Medan Angkasa offers 266 air-conditioned accommodations with fireplaces and minibars. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Edelweiss. Services include massages. The spa is open daily.
During your stay at Grand Mercure Medan Angkasa, you'll be within walking distance of DeliPark Mall Medan. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Indonesian cuisine while dining at Orchid Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Edelweiss
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Vihara Borobudur and a few minutes from Sun Plaza
  • Airport and local-area shuttle service available for a fee
Grand Mercure Medan Angkasa offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Grand Mercure Medan Angkasa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Medan hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Orchid Restaurant – This restaurant specialises in Indonesian cuisine.
Kisah Kafe – This restaurant specialises in Indonesian cuisine. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 178,000 for adults and IDR 178,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Kisah Kafe
  • Orchid Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchairs on site

More

  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Medan Angkasa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 400000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 178000 for adults and from IDR 178000 for children
  • Airport shuttle fee: IDR 1000000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Mercure Medan Angkasa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Angkasa Hotel
Grand Mercure Medan Angkasa Hotel
Grand Angkasa Medan Hotel
Grand Mercure Maha Cipta Medan Angkasa Hotel
Grand Angkasa International Medan
Grand Mercure Maha Cipta Angkasa Hotel
Grand Mercure Maha Cipta Angkasa
Grand Mercure Angkasa Hotel
Grand Mercure Angkasa
Grand Angkasa Medan
Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel
Grand Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel Medan

Grand Mercure Medan Angkasa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 173 reviews
Rating 8 - Good. 67 out of 173 reviews
Rating 6 - Okay. 29 out of 173 reviews
Rating 4 - Poor. 8 out of 173 reviews
Rating 2 - Terrible. 7 out of 173 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Wi Kwong

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, amenities
Best choice for family vacation trip. Service is very good, very welcome us as guest. Also care about our complain.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, amenities
Nice place to take some rest. The place is well maintaince. We are very enjoy the short trip here. Staff very welcome us. Thank for warm welcome and the care.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

My second time staying here. Good value, wonderful service.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, property conditions & facilities
Staff were very courteous and always smiling. Clean rooms. However the gym needs maintenance and was rather run down. Needs attention.
Beautiful outdoor area.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

MyungChul

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive price, good accommodation
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice room ❤️
Stayed 1 night in Feb 2024
Verified

8/10 Good

Santo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went smooth hotel is great breakfast awesome
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and friendly service. Great value for the price, and good central location.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Aqiludeen Nurul Aqilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever! Even did free decor for my partner's birthday in the room. Was pleasantly surprised. Thank you so much!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed everything at this hotel. Was truly amazing.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Yuen Teh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very comfortable, room is renewed, and I really enjoyed staying there
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Eduward

Liked: Amenities, property conditions & facilities
Like a home
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel.
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, huge room, friendly staff! Thank you!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kadjairi Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable, but I think they need to work on their plumbing - the water pressure seems low, and the pipes give out a nasty noise and vibration when you turn on the taps initially. But other than that, the stay was excellent.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book early it’s very busy

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice return after 6 yrs at another hotel. Improvements are great and renos moving along nicely.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stay after 6 yrs.

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I bring access card hotel and i now have a landing in soekarno-hatta international airport jakarta.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Overall, the stay was good. Reception staff were great, breakfast service was lacking. This hotel has the potential to be very good but the room lack some basic touches like hooks for towels, glasses for the water (no bottles), but overall good stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 3 nights in the Grand Mercure, before and after my jungle trek and Toba tours and each night was a great, different room. Herbert handled my check in with professional and kind greetings Abd Eggi showed me to features of the room and promptly brought my bag up. I loved the lounge and coffee shop in the ground floor with live piano music.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Daniel yuen

Liked: Cleanliness, staff & service
The hotel room is old and need to renew.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Jari-Pekka

Liked: Cleanliness, staff & service, amenities
This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.
Stayed 1 night in Feb 2026