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Haven

4.0 star property

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Photo gallery for Haven

Lobby
Outdoor pool, open 8:00 AM to 7:00 PM, pool loungers
4-bedroom penthouse with jacuzzi on the balcony | Terrace/patio
4-bedroom penthouse with jacuzzi on the balcony | Private spa tub
3 connected bedroom unit with jacuzzi and balcony | In-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Outdoor space
  • Housekeeping

Explore the area

Map
Calle 10A #36-29, Medellín, Antioquia, 050021
  • Lleras Park
    ‪2 min walk‬
  • Poblado Park
    ‪7 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

View all photos for 3 connected bedroom unit with jacuzzi and balcony

3 connected bedroom unit with jacuzzi and balcony | In-room safe, individually decorated, individually furnished

3 connected bedroom unit with jacuzzi and balcony

  • City view
  • 105 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Double room plus

Double room plus | In-room safe, individually decorated, individually furnished

Double room plus

  • 19 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Budget Room

Budget Room | In-room safe, individually decorated, individually furnished

Budget Room

  • 12.75 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with balcony

Room with balcony | In-room safe, individually decorated, individually furnished

Room with balcony

  • City view
  • 16 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with small living room

Room with small living room | In-room safe, individually decorated, individually furnished

Room with small living room

  • 17 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with 2 jacuzzis

2-Bedroom apartment with 2 jacuzzis | Living area | 43-inch flat-screen TV with cable channels, TV

2-Bedroom apartment with 2 jacuzzis

  • City view
  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with jacuzzi

Suite with jacuzzi | In-room safe, individually decorated, individually furnished

Suite with jacuzzi

  • City view
  • 29 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi and balcony

Room with jacuzzi and balcony | View from room

Room with jacuzzi and balcony

  • City view
  • 17 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi

Room with jacuzzi | In-room safe, individually decorated, individually furnished

Room with jacuzzi

  • 24 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3-Bedroom apartment with jacuzzi on the balcony

3-Bedroom apartment with jacuzzi on the balcony | In-room safe, individually decorated, individually furnished

3-Bedroom apartment with jacuzzi on the balcony

  • City view
  • 105 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living room | 43-inch flat-screen TV with cable channels, TV

4-Bedroom penthouse with jacuzzi

  • City view
  • 115 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for 4-bedroom penthouse with jacuzzi on the balcony

4-bedroom penthouse with jacuzzi on the balcony | Terrace/patio

4-bedroom penthouse with jacuzzi on the balcony

  • City view
  • 115 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Small suite with jacuzzi

Small suite with jacuzzi | In-room safe, individually decorated, individually furnished

Small suite with jacuzzi

  • 29 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with jacuzzi on the balcony

2-Bedroom apartment with jacuzzi on the balcony | In-room safe, individually decorated, individually furnished

2-Bedroom apartment with jacuzzi on the balcony

  • City view
  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living area | 43-inch flat-screen TV with cable channels, TV

4-Bedroom penthouse with jacuzzi

  • 145 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Room with jacuzzi on the balcony

Room with jacuzzi on the balcony | Balcony view

Room with jacuzzi on the balcony

  • City view
  • 17 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room

Double room | In-room safe, individually decorated, individually furnished

Double room

  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Haven

Aparthotel with free breakfast, a short walk to Lleras Park
This smoke-free aparthotel features an outdoor pool, a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services and laundry facilities. Each apartment offers free WiFi, 24-hour room service and a flat-screen TV with cable channels. Additional amenities include a rainfall shower, free local calls and a hairdryer.
Haven offers 37 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Medellín aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Haven's great location gets high marks from our customers. During your stay, you're just a quick walk from Lleras Park. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool. This upmarket aparthotel has 37 apartments. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers 24-hour room service, a flat-screen TV and a rainfall shower
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Lleras Park and 7 minutes on foot from Poblado Park
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Haven. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Medellín aparthotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
360 – On-site rooftop bar.
Swing – On-site lobby lounge. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 24-hour room service
  • A bar/lounge
  • A coffee shop/cafe

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • Near a health/beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 37 units
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 9 June 2025 to 11 June 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Haven offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 7:00 PM
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Haven Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 374 out of 579 reviews
Rating 8 - Good. 106 out of 579 reviews
Rating 6 - Okay. 43 out of 579 reviews
Rating 4 - Poor. 20 out of 579 reviews
Rating 2 - Terrible. 36 out of 579 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Nicely appointed accommodation in the middle of a highly popular tourist spot.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel and I will continue to stay here. Its located across the street from Provenza which means that you are surrounded by amazing restaurants. Walk outside the hotel in any direction you walk, you will find great options. The staff are very attentive to your every need and they are also outside helping as you return to the property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleazar

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service too slow! Only one elevator
Stayed 8 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, room comfort

Beautiful hotel

The location was very convenient. The hotel is beautiful and the room was very comfortable. Breakfast on the rooftop was amazing. The only concern was the one elevator that was constantly used by non-hotel people accessing the very popular rooftop bar. There was always a long wait. We used the stairs to avoid this but we were on a lower floor.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Everything is always amazing at Haven!!!
Stayed 7 nights in Feb 2025

6/10 Okay

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
If you want to be in the middle of Provenzas night life it’s a good spot. Very loud, night club on the roof. Walkable but still be cautious! For the room I booked the room is the size of the bed with 1 foot on each side that is the entire room. The bathroom is decent. For the price there are way better options in el poblado but that depends on what you want.
Stayed 1 night in Jan 2025

10/10 Excellent

Demetrius

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Madonna

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The property was beautiful. But it's to noisy. And what I experience in my room was the worse thing I ever encountered. Very graphic porn. Crazy thing is I wasn't the only guest as I learned one other at the pool had the same on his tv and he too had just checked in. And I mean it was bad. They need to clear the servers. It makes you paranoid as to what took place where you about to lay. And I was offered a drink for that. Then the linen was dirty. No one said anything about that. Also I stated no housekeeping. I even had the housekeeping sign on the door my entire stay and they just still find their way to come in and clean my room as it was only me.. however I ended up having items missing entire make up bag with foundation lip, glosses brushes, all missing. I will say I am addicted to my lipgloss so I do travel with about three or four of them. The entire bag was gone missing I mentioned that as well they claim they will look up the cameras to see who entered the room OK again I stated at the beginning at check-in. I did not want any housekeeping and was advised to just put the do not disturb sign on the door. I had that sign on the door From the time I went to the room to the time I checked out the hotel. So why would anyone answer without my consent unless there is a policy that I don't know about where you will clean a room, even with the do not disturb sign on not knowing if a guest is still in their room. It's just too many things. That's my experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Edmundo

Travelled with group
Liked: Cleanliness, amenities
Another great stay with Haven and the whole Haven Crew!!
Stayed 5 nights in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Eleazar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Services too slow/ only one elevator make thing more difficult
Stayed 8 nights in Dec 2024

10/10 Excellent

jeevahan

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Nice property. As advertised and very convenient to shops, restaurants, and nightlife.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
good service staff and food
Stayed 8 nights in Dec 2024

10/10 Excellent

Estefany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good area with access to a lot of dining and bars options. Nice rooftop bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Parag

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, Great Location, Great Staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Liked: Cleanliness
Stayed 6 nights in Dec 2024

8/10 Good

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay at Haven hotel. Staff super friendly and the hotel is clean. I had breakfast included. Food was good but not much variety. I really enjoyed it though. The area is close to nightclubs which is super handy if you like to go out. However, it can be noisy at night. I had to wear earplugs every night. That would have been my only downside. Super close to convenience stores and local cafes. The area is safe.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities
Jose is a great person..
Stayed 4 nights in Nov 2024

10/10 Excellent

Landiss

Liked: Cleanliness, amenities, property conditions & facilities
Haven is my favorite hotel to book when i come to Medellin,guests friendly,room food service is good and customer service is excellent, everyone is nice and caring
Stayed 4 nights in Dec 2024

10/10 Excellent

Norman

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you’re looking for a bro-y vibe in the most touristic part of one of the most gentrified neighborhoods, here you go. Nice staff. Good breakfast. As for me, I enjoyed my time in more local areas more.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edmundo

Travelled with group
Liked: Cleanliness, property conditions & facilities
Front staff was excellent. Eager to help in any from car service to dinning reservation around the area. Knowledgeable of the area for recommendations. The hotel itself is located in a vibrant and safe part of the city. Thank guys for making my stay memorable. Edmundo!
Stayed 4 nights in Nov 2024