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Aparthotel

Haven

4.0 star property

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Photo gallery for Haven

Lobby
Outdoor pool, open 8:00 AM to 7:00 PM, pool loungers
Room with hot tub on the balcony | Balcony view
4-bedroom penthouse with hot tub on the balcony | Living area | 43-inch flat-screen TV with cable channels, TV
4-Bedroom penthouse with jacuzzi | Living area | 43-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Calle 10A #36-29, Medellín, Antioquia, 050021
  • Place, Lleras Park
    ‪2 min walk‬
  • Place, Poblado Park
    ‪7 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪28 min drive‬

Room options

View all photos for Double room

Double room | In-room safe, individually decorated, individually furnished

Double room

7.0 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room plus

Double room plus | In-room safe, individually decorated, individually furnished

Double room plus

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with small living room

Room with small living room | Living area | 43-inch flat-screen TV with cable channels, TV

Room with small living room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with balcony

Room with balcony | In-room safe, individually decorated, individually furnished

Room with balcony

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with hot tub

Room with hot tub | Private spa tub

Room with hot tub

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with hot tub and balcony

Room with hot tub and balcony | In-room safe, individually decorated, individually furnished

Room with hot tub and balcony

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with hot tub

Suite with hot tub | In-room safe, individually decorated, individually furnished

Suite with hot tub

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with 2 hot tubs

2-Bedroom apartment with 2 hot tubs | In-room safe, individually decorated, individually furnished

2-Bedroom apartment with 2 hot tubs

  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-Bedroom penthouse with hot tub

4-Bedroom penthouse with hot tub | Living area | 43-inch flat-screen TV with cable channels, TV

4-Bedroom penthouse with hot tub

  • 115 sq m
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for 3-Bedroom apartment with hot tub on the balcony

3-Bedroom apartment with hot tub on the balcony | Private spa tub

3-Bedroom apartment with hot tub on the balcony

  • 105 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for 2-Bedroom apartment with hot tub on the balcony

2-Bedroom apartment with hot tub on the balcony | In-room safe, individually decorated, individually furnished

2-Bedroom apartment with hot tub on the balcony

  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-bedroom penthouse with hot tub on the balcony

4-bedroom penthouse with hot tub on the balcony | Terrace/patio

4-bedroom penthouse with hot tub on the balcony

  • 115 sq m
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for 3 connected bedroom unit with hot tub and balcony

3 connected bedroom unit with hot tub and balcony | In-room safe, individually decorated, individually furnished

3 connected bedroom unit with hot tub and balcony

  • 105 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room with hot tub on the balcony

Room with hot tub on the balcony | Balcony

Room with hot tub on the balcony

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small suite with hot tub

Small suite with hot tub | Private spa tub

Small suite with hot tub

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living area | 43-inch flat-screen TV with cable channels, TV

4-Bedroom penthouse with jacuzzi

  • 145 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Budget Room

Budget Room | In-room safe, individually decorated, individually furnished

Budget Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Haven

Aparthotel with free breakfast, 3-minute walk to Lleras Park
This smoke-free aparthotel features an outdoor pool, a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services and laundry facilities. Each apartment offers free WiFi, 24-hour room service and a flat-screen TV with cable channels. Additional amenities include a rainfall shower, free local calls and a hairdryer.
Haven offers 37 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Medellín aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Haven's great location gets high marks from our customers. During your stay, you're just a quick walk from Lleras Park. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool. This upmarket aparthotel has 37 apartments. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers 24-hour room service, a flat-screen TV and a rainfall shower
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Lleras Park and 7 minutes on foot from Poblado Park
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Haven. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Medellín aparthotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
360 – On-site rooftop bar.
Swing – On-site lobby lounge. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 24-hour room service
  • A bar/lounge
  • A coffee shop/cafe

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • Near a health/beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 37 units
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Haven offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 7:00 PM
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Haven Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 420 out of 642 reviews
Rating 8 - Good. 115 out of 642 reviews
Rating 6 - Okay. 46 out of 642 reviews
Rating 4 - Poor. 21 out of 642 reviews
Rating 2 - Terrible. 40 out of 642 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rocquice

Travelled with group
Liked: Cleanliness, property conditions & facilities
I loved everything about my stay. I'm definitely coming back.
Stayed 3 nights in Sep 2025

10/10 Excellent

edwin

Stayed 6 nights in Sep 2025

10/10 Excellent

todd

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Paul

Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
The rooftop restaurant and pool were breathtaking and the food was great. My room was spacious and the views from my balcony were great. The staff were helpful and very nice as well.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sureli Marcano

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ya es el segundo año que me quedo en este hotel y en realidad nos encanta. Muy céntrico y llegas caminando rápido a Provenza y Parque Lleras.
Stayed 4 nights in Aug 2025

2/10 Terrible

Julian

Liked: Cleanliness, property conditions & facilities
These people came to clean my room and next thing you know they tried to charge me f
Stayed 6 nights in Aug 2025

10/10 Excellent

Brandn

Liked: Cleanliness, room comfort

One of the best hotels in Medellín

**🌟 Absolute Perfection with a View to Match! 🌟** My stay at Haven was nothing short of **amazing**—from the stylish rooms to the top-notch service, everything exceeded expectations. But the real showstopper? **The rooftop bar!** 🍹 **Unbeatable Vibes:** Whether it’s sunset cocktails or late-night drinks under the stars, the atmosphere is electric. The panoramic views of city are breathtaking, and the stylish decor makes it the perfect spot for both relaxation and celebration. 🍸 **Drinks & Bites:** The mixologists here are true artists—every cocktail was crafted to perfection. The menu also had delicious food selection that paired beautifully with our drinks. If you’re visiting Medellín, **this hotel (and its rooftop bar) is a MUST.** 10/10 would recommend—can’t wait to come back! **🏨 Rating: ⭐⭐⭐⭐⭐ (5/5) – Pure Excellence!**
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Ramneet

Liked: Cleanliness, room comfort
Rooftop bar was the only reason I stayed in this hotel. Food at rooftop bar is amazing and price is good as well. Service at rooftop bar is also pretty good. Breakfast which is included is not up to the standards. Hotel charges for all other amenities i.e. shower cap. I have been to many hotels and resorts and never seen hotel is charging for bathroom amenities.
Stayed 8 nights in Jul 2025

8/10 Good

Reza

Liked: Cleanliness, property conditions & facilities
Biggest Issue is the 11 story tiny tower has only 1 Elevator for staff and guests. Long wait
Stayed 2 nights in Jul 2025

10/10 Excellent

christian

They were very welcoming ..took care of all my needs
Stayed 10 nights in Jul 2025

8/10 Good

Charlotte

Liked: Cleanliness, property conditions & facilities
I liked the design of the hotel. The roof top pool, bar and restaurant was nice. I wasn't a big fan of the floors in the rooms. Everything else was nice.
Stayed 1 night in Jul 2025

8/10 Good

Gerson Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at the Haven. First time was phenomenal. This time around, the elevator was out of commission for almost two half days. A true inconvenience especially when your room is in the 8th floor. Staff is always good and on it.
Stayed 5 nights in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
The rooftop pool is the place to be. Had an amazing time from day one. Great location. My room was very quiet. Hotel is very secure and social. Note: If you book a Double Plus room for the little extra space, you think you will get a small couch area. Apparently those rooms do not have a balcony, no big deal. But they also have balcony rooms without the couch area which look like regular Double rooms. They really should create a new category for Double Balcony rooms so people can book what they want. Check in was very difficult because they were trying to convince me that my Plus room wasn't supposed to have a couch or the extra little space. They eventually switched reservations and gave me a Plus room with a couch instead of a balcony. Very happy after that.
Stayed 3 nights in Jul 2025

2/10 Terrible

Montsir

Stayed 3 nights in Jul 2025

8/10 Good

Marlon william

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Other than the elevator not working a couple of times and i had to walk to the 7th floor a couple of times before they fixed it, it was a cool spot.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Calvin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Stayed 3 nights in Jul 2025

2/10 Terrible

sherfudeen, orlando

Stayed 5 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

If you want to know

Congested elevator, cumbersome check in and check out process, uncomfortable pillow. Good situation if you don't mind the noise. Not quite worth the price.
Stayed 1 night in Jul 2025

10/10 Excellent

todd

Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and nearby to everything.
Stayed 3 nights in Jun 2025