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The Charlee Hotel

4.5 star property
VIP Access

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Photo gallery for The Charlee Hotel

Relax by the pool with a view of the cityscape, surrounded by lounge chairs and tables.
Enjoy a cityscape and mountain view from this spacious living area with a kitchen, bar, and comfortable seating.
Relax in this stylish living room with a breathtaking city view, featuring a curved sofa, coffee table, and bench.
Relax in a stylish lounge with a panoramic city view, comfortable seating, and a lush potted plant.
Relax in a serene outdoor space with a hot tub and comfortable seating area overlooking a lush garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool

Explore the area

Map
Calle 9a 37 16, Medellín
  • Lleras Park
    ‪1 min walk‬
  • Poblado Park
    ‪5 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | View from room

Standard Double Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | 1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(11 reviews)
  • 60 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room | Living area | 42-inch plasma TV with satellite channels, TV, iPod dock

Exclusive Room

10.0 out of 10
Exceptional
(3 reviews)
  • 100 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Extra beds

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View | Living area | 42-inch plasma TV with satellite channels, TV, iPod dock

Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

The Charlee Hotel

Art Deco hotel with free breakfast and free valet parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a nightclub. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
The Charlee Hotel offers 42 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at The Charlee Hotel. During your stay, you're just a quick walk from Lleras Park. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Lleras Park and 7 minutes on foot from Poblado Park
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
The Charlee Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A nightclub, a rooftop terrace, and spa services are also featured at the luxury The Charlee Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Medellín hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11 AM.
Real Eatery – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Real Eatery

Things to do

  • Evening entertainment
  • Gym
  • Library
  • Nightclub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a regional park
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • Pets: COP 150000 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 30000 per person, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room safe
  • Parking
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 151000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 150000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Charlee Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 5:00 PM
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Charlee Hotel
Charlee Hotel Medellin
Charlee Medellin
Hotel Charlee
The Charlee Hotel Medellin
The Charlee Hotel Hotel
The Charlee Hotel Medellín
The Charlee Hotel Hotel Medellín

The Charlee Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 683 out of 1005 reviews
Rating 8 - Good. 150 out of 1005 reviews
Rating 6 - Okay. 79 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Ravi, Wellington

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
NO clear explanation on charges at checkout, already knew there was a resort fee, so that was okay, but had an additional 80K COP charge which was not explained and didn't ask as I was in a rush to leave and get to the airport
Stayed 3 nights in Apr 2025

10/10 Excellent

Dyanie

Stayed 4 nights in Apr 2025

2/10 Terrible

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I prepaid for 4 nights in this hotel. My reservation was for TWO people (myself and my girlfriend). Upon my arrival I had to sign a form in which I indicated my colombian girlfriends FULL name. Then it was explained to me that if I had any other guest I would be charged a fee of $100 american dollars of which I agreed because I had no other guest. It was only me and my girlfriend staying in the hotel. The morning that I left, in an extreme hurry and badly needing to catch my flight back home, I was told that I owed $100 for my girlfriend staying there. This caught me completely off guard and made me irate because I incurred no additional charges based on what I was told! I only had one person with me my entire stay. There was no additional guest that they didn't know about and as I indicated at the time I registered. I paid the $100 because I needed to catch my flight but be advised of the type of things this hotel staff is pulling. I can promise this hotel will never get another PENNY of my money and I have already reported this to Bank of America that has been filed as a dispute!
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Joaly Kimberlee Nicole

Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Stayed 2 nights in Apr 2025

10/10 Excellent

IDANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient very close to El Poblado .
Stayed 4 nights in Mar 2025

6/10 Okay

Sandra, New York

Stayed 4 nights in Mar 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel. Great Service. Great location. Expensive
Stayed 4 nights in Mar 2025

10/10 Excellent

Edwin

Stayed 1 night in Mar 2025

8/10 Good

Militza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Front desk and breakfast restaurant was great. The pool was filthy and the drinks at the pool were terrible
Stayed 4 nights in Mar 2025

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, room comfort

Don’t stay here

I got bed bugs the first night I was there and had to change hotels. The staff laughed saying it wasn’t and gave me a new room. I ended up with 10 new bites and left the next day after paying for 4 nights and only staying one.
Stayed 4 nights in Mar 2025

10/10 Excellent

JULIO, HIALEAH

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everyone was an amazing experience , only negative take away is the fact that even if you rent the penthouse they have a strict 2 person max at any time inside the room . However they have a living room with sofa and 2 chairs and a dining table with 5 chairs. Jmmm makes you wonder. In order to have a couple friends come over I had to book another room on the same floor so that they could visit. How ever I repeat the service is world class , That’s why I don’t have to mention anyone by name. All were equally as attentive and helpful the Jacuzzis are the best in Medellin .
Stayed 7 nights in Mar 2025

6/10 Okay

Shri, Detroit

Stayed 1 night in Mar 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Provenza night life.
Stayed 3 nights in Feb 2025

10/10 Excellent

Behdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jairo, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and remember me when I arrive. Great team from Andres, Yuliana, George and Edison. Always feel welcome. Rooms are maintained and housekeeping do a great job. Will return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. Staff was super friendly. Great restaurants around
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Stayed 3 nights in Mar 2025

10/10 Excellent

Shelli

Stayed 4 nights in Mar 2025

2/10 Terrible

Juan Carlos

Stayed 3 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all ways
Stayed 3 nights in Mar 2025

10/10 Excellent

Ximena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent my anniversary at The Charlee and it was fantastic. The hotel itself is gorgeous from the outside and inside. Very clean and everyone very attentive. Pleased with the assistance received from the Concierge at all times. The staff was amazing, George, Tomas, Javier Santiago. REALLY! ALL were super sweet, attentive to any need we had! I loved its location, near a variety of restaurants, bars and easy transportation access to many popular places. I cannot wait to go back!!
Stayed 3 nights in Mar 2025