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The Charlee Hotel

5.0 star property
VIP Access

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Photo gallery for The Charlee Hotel

Sun deck
Creator video - submitted by Travel Coupons
2 restaurants, breakfast served
Front of property
Suite, 1 King Bed, Park View | Living area | 42-inch plasma TV with satellite channels, TV, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Calle 9a 37 16, Medellín
  • Place, Lleras Park
    ‪1 min walk‬
  • Place, Poblado Park
    ‪5 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪8 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(11 reviews)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | View from room

Standard Double Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | View from room

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View | Living area | 42-inch plasma TV with satellite channels, TV, iPod dock

Suite, 1 King Bed, Park View

8.4 out of 10
Very good
(5 reviews)
  • Park view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room | Living area | 42-inch plasma TV with satellite channels, TV, iPod dock

Exclusive Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Charlee Hotel

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a nightclub. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
The Charlee Hotel offers 42 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Charlee Hotel. During your stay, you're just a quick walk from Lleras Park. Enjoy features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Lleras Park and 6 minutes on foot from Poblado Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
The Charlee Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A nightclub, a rooftop terrace, and spa services are also featured at the luxury The Charlee Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Medellín hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11 AM.
Real Eatery – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered parking on site (COP 80,000 per day)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Real Eatery

Things to do

  • Evening entertainment
  • Gym
  • Library
  • Nightclub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a regional park
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • Pets: COP 150000 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 151000 per person (one-way)
  • Covered self-parking fee: COP 80000 per day
  • Pet fee: COP 150000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Charlee Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Charlee Hotel
Charlee Hotel Medellin
Charlee Medellin
Hotel Charlee
The Charlee Hotel Medellin
The Charlee Hotel Hotel
The Charlee Hotel Medellín
The Charlee Hotel Hotel Medellín

The Charlee Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 694 out of 1004 reviews
Rating 8 - Good. 141 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 63 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fritz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was a set menu however had many options . They offered courtesy fruits and breads prior to our food arriving which was a plus . The room was spacious , clean with any amenities you would want from snacks , to drinks alcoholic or not . The gym is probably hands down one of the best gyms in a hotel . The rooftop bar is also real nice . Lastly and not least , customer service was great . Will definitely come here and stay again .
Stayed 2 nights in Jan 2026

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities
The hotel staff was friendly and helpful throughout our stay. Breakfast was delicious and of good quality. The room was spacious, with a great view, and we really enjoyed our stay overall. Unfortunately, the Envy Rooftop experience was disappointing. The New Year’s Eve party was poorly managed: there was not enough staff for the number of guests, dinner was served cold, drinks were not available despite being advertised as an open bar, and the music did not feel festive. Overall, it was overpriced for the level of service provided.
Stayed 3 nights in Dec 2025

6/10 Okay

Lenny

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was great and clean
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome.
Stayed 6 nights in Dec 2025

10/10 Excellent

Joanna

Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Very nice hotel, staff was excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Yaza

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was wonderful, special thank you to the concierge- Santiago who made reservations for us and trip advice. Thank you.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sean, Chicago

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic concierge Jessica! Very competent. Great location. Friendly staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Don’t drink anything out of the minibar. Super expensive
Stayed 3 nights in Dec 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
Trash
Stayed 5 nights in Dec 2025

8/10 Good

Jayne

Stayed 3 nights in Oct 2025

2/10 Terrible

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
😡😡😡😡😡😡😡😡😡
Stayed 14 nights in Nov 2025

8/10 Good

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for the price
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessinet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing staff, great service especially from; Sebastian, Viviana, Javier, Marlon all front desk personnel were very attentive with us.
Stayed 2 nights in Dec 2025

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Amazing view from my room and rooftop!
Stayed 3 nights in Dec 2025

2/10 Terrible

Jonathan

Travelled with family
Bad experience when he was taking out of my room and overcharge an extra hidden fees. I recommend everybody checked their bill every time for hidden fees, as well as overcharging.

8/10 Good

Jeffrey, Parkland

Stayed 2 nights in Nov 2025

8/10 Good

Keiry

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes to everything loved it
Stayed 3 nights in Nov 2025

10/10 Excellent

kevin, Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and the staff was amazing
Stayed 7 nights in Nov 2025

10/10 Excellent

James

Stayed 4 nights in Nov 2025

2/10 Terrible

Maria

Stayed 3 nights in Nov 2025

10/10 Excellent

RIGOBERTO

Stayed 1 night in Nov 2025

2/10 Terrible

Atilio

Liked: Cleanliness
Disliked: Room comfort
La atención al cliente en resección es muy mala la señora que me atendió tenía muy mala actitud y después dicen un precio y uno lo paga por internet cuando llegas al hotel tienes que pagar una tarifa de 150 dólares más por que dicen que es por la posición y la vista que tiene el hotel nos querían cobrar dos veces un tours y gracias que mi esposo pidió el recibo por que a la hora de salir del hotel nos querían cobrar nuevamente un día fui para la piscina y no me dejaron entrar por que había que pagar la entrada realmente lo único bueno de ese hotel es la limpieza de la habitación pero la atención al cliente es pésimo el desayuno los huevos crudos y muy poca variedad realmente no recomiendo a nadie que valla para ese hotel que son unos ladrones queriendo cobrar todo doble no le recomiendo a nadie ese hotel
Stayed 6 nights in Nov 2025

8/10 Good

JULIO, Orlando

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Getting my IVA tax exemption was a terrible experience.
Stayed 3 nights in Nov 2025