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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Property class: 3.5

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Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Front of property
Lobby
Golf
Dinner and brunch served
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Place, Medicine Hat Mall
    ‪3 min walk‬
  • Place, Galaxy Cinemas Medicine Hat
    ‪5 min walk‬
  • Place, Medicine Hat Exhibition & Stampede
    ‪5 min drive‬
  • Airport, Medicine Hat, AB (YXH)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

  • City view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

7.4 out of 10
Good
(23 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

7.4 out of 10
Good
(73 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Non Smoking

  • City view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • City view
  • 30 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(67 reviews)
  • City view
  • 30 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • City view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

7.4 out of 10
Good
(6 reviews)
  • City view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Along with a full-service spa, this smoke-free hotel has a casino and free water park access. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, a restaurant and 2 bars/lounges are on-site.
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.. During your stay, you'll be connected to the convention centre and just a quick walk from Galaxy Cinemas Medicine Hat. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Indulge with hydrotherapy, body scrubs or body wraps at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Galaxy Cinemas Medicine Hat and 4 minutes on foot from Medicine Hat Mall
  • Pets welcome for a fee (restrictions apply)
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers its guests a full-service spa, a complimentary water park, and a waterslide. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 8000 square feet (743 square metres) and includes a conference centre. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.. Free self parking is available.

This 3.5-star Medicine Hat hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
R Kitchen – This restaurant serves brunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Teakwood FamilyRestaurant – On-site restaurant. Open selected days.
Elements Lounge – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Lounge
  • R Kitchen
  • Teakwood FamilyRestaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square foot of space)
  • Children's pool
  • Free water park
  • Full-service spa
  • Indoor pool
  • Piano
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (8,000 square foot of space)

Outdoors

  • Barbecue grill

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 483 out of 1499 reviews
Rating 8 - Good. 397 out of 1499 reviews
Rating 6 - Okay. 331 out of 1499 reviews
Rating 4 - Poor. 177 out of 1499 reviews
Rating 2 - Terrible. 111 out of 1499 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Amy

Travelled with family
Disliked: Amenities
The quality really went down since last year.
Stayed 2 nights in Jan 2026

8/10 Good

Boyd

Stayed 2 nights in Jan 2026

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities
We had a suite with a sauna. It was really nice and spacious. We had a power issue that was resolved without issue. The food and service was not very impressive, but the room was nice. We didn't use the pool
Stayed 2 nights in Jan 2026

4/10 Poor

Hannah

Travelled with family
Disliked: Amenities
Pillows and bed were terrible. Asked for extra pillows for the 3 people we had in our room, was told they were short on them and could only send us 3. All of them were flat and poor, poor quality. Also, the rooms were very loud and it was stated they were sound proof which was far from the case. Room keys gave us issues all week. No house keeping cane by to change towles or freshen up amenities during the 3 days we were there so ran out of shampoo, conditioner and body wash. Rooms are very ran down. We stayed here because of an event going on at the lodge but wouldnt stay again. They need to do some major upgrades or drop their prices significantly. Also, hot tub has been broken for like 4 years now. Not much of a draw to come back .
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 3 nights in Jan 2026

6/10 Okay

Brittany

Stayed 2 nights in Jan 2026

8/10 Good

Leticia

Stayed 1 night in Jan 2026

6/10 Okay

Mei yin

Stayed 1 night in Jan 2026

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Front Desk staff were very friendly and helpful. The Breakfast food could have been fresher. Room was clean, facility was clean. Waterslides were fun! would have been nice to have the hot tub working.
Stayed 1 night in Jan 2026

10/10 Excellent

Judy

Stayed 1 night in Jan 2026

10/10 Excellent

Lance

Stayed 1 night in Jan 2026

8/10 Good

Marion

Stayed 2 nights in Jan 2026

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, amenities
Room needs upgrades but very comfortable the only complaint we had was there was no blankets or pillows for the pull out couch shower head needs a good cleaning
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities
The staff were kind, and the room was nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Danny

Stayed 1 night in Dec 2025

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible check in service. Old, out dated hotel. Awful, very over priced restaurants. Not being able to leave a debit or cash deposit is so outdated it's crazy. I offered a $1000 deposit on the room in place of $100 credit card deposit, and was refused. They would not allow it, I was told I could not check in and could find another place to stay. I was made to borrow a credit card to place a deposit after a 3 hour commute to the dump of a hotel. It's a real shame the place in such bad shape and the staff are not helpful. Hotel could be amazing but sadly it's anything but.
Stayed 2 nights in Jan 2026

6/10 Okay

Renetta

Travelled with partner
Disliked: Property conditions & facilities
Rooms are dated , staff was slow
Stayed 1 night in Jan 2026

8/10 Good

Dwayne

Stayed 1 night in Dec 2025

10/10 Excellent

Kristina

Stayed 1 night in Dec 2025

6/10 Okay

Kathleen

Travelled with family
Liked: Amenities
The room was okay. The curtains were falling off the curtain rod. The beds were not great. We did not get room service for a 3 day stay because we did not get explanation regarding room service not being offered unless card was hung on door. Overall the experience was okay at best. The best part was the water slide.
Stayed 3 nights in Dec 2025

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
We spent New Year’s Eve there and they held special activities to celebrate - a complimentary glass of sparkling wine for all adults and a DJ and balloon drop at midnight - totally unexpected and lots of fun
Stayed 3 nights in Dec 2025

8/10 Good

David

Stayed 1 night in Dec 2025

4/10 Poor

CLAYTON

Travelled with family
Liked: Amenities
Disliked: Staff & service
Long line to check in and never seen pillows so hard ever before
Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Stayed 2 nights in Dec 2025

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu had plenty of options! We always love staying and enjoying the waterslides!
Stayed 1 night in Dec 2025