A restaurant, a coffee shop/cafe and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Saja Al Madinah Hotel offers 544 air-conditioned accommodations with minibars and a safe. 44-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.
This Madinah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Saja Al Madinah Hotel. During your stay, you'll be within walking distance of Prophet's Mosque. You'll find features such as free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
Free WiFi
Options for a bite to eat include a coffee shop and a restaurant
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and a porter
Guests have great things to say about the helpful staff and the clean guestrooms
Within a 15-minute walk of Prophet's Mosque and Masjid Abu Dharr al Ghifari
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Saja Al Madinah Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services.
This 4-star Madinah hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 for adults and SAR 25 for children
A coffee shop/cafe
A restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Lift
Phone accessibility kit
Visual doorbell notification
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Reception hall
Smoke-free property
Room amenities
Bathroom
Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Towels provided
Entertainment
44-inch LED TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Minibar
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 5 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 12:30 PM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately SAR 50 for adults and from SAR 25 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10009290
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Couples who want to share a room are obligated to provide proof of marriage.
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Alcohol isn't served or allowed at Saja Al Madinah Hotel.
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Saja Al Madinah Hotel Medina
Saja Al Madinah Medina
Saja Al Madinah
Saja Al Madinah Hotel Hotel
Saja Al Madinah Hotel Madinah
Saja Al Madinah Hotel Hotel Madinah
Saja Al Madinah Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 351 out of 666 reviews
10 - Excellent
351
Rating 8 - Good. 168 out of 666 reviews
8 - Good
168
Rating 6 - Okay. 81 out of 666 reviews
6 - Okay
81
Rating 4 - Poor. 35 out of 666 reviews
4 - Poor
35
Rating 2 - Terrible. 31 out of 666 reviews
2 - Terrible
31
8.4/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Anil
28 Jan 2026
Liked: Cleanliness
Really enjoyed our stay. Helpful staff and very good location.
Very nice and clean hotel. Service was excellent and staff was very helpful. Literally 4 minutes walk to Masjid Al Nabwi. Convenient location. Central location. The breakfast buffet is very economical and wide variety of food. Highly recommended place
Muhammad
Stayed 2 nights in Jan 2026
6/10 Okay
Mohammad
Travelled with family
25 Jan 2026
Disliked: Amenities
Staff is responsive and service is ok. There is lack of gyms and other amenities you would generally expect from this hotel with star ratings.
Mohammad
Stayed 5 nights in Jan 2026
4/10 Poor
Mohammed
21 Jan 2026
Disliked: Staff & service, amenities
First when I went to check in they told me I have multiple rooms booked under same reservation?
I tried to tell them I booked 1room with king bad that I already paid for it’s take 1:30 min to get the room
When enter the room the freezer wasn’t working
When I call they came in and changed to other one
Next day water coming through the ceiling in the bathroom
When I call they told me someone coming right way
No one showed up I called them again in the morning
They told they going to shift us to another room
3 hours later I called again where is the room
They said sorry we don’t have room available
Meanwhile maintainers doing the work
That being said I paid two days of money for nothing
Overall bad experience we felt disappointed that we didn’t get what we paid for
Mohammed
Stayed 4 nights in Jan 2026
8/10 Good
Abdul Gaffor
Travelled with family, Travelled with family and small children
19 Jan 2026
Liked: Cleanliness, amenities
Rooms were good and clean but they are old. Housekeeping staff are great. Breakfast had good variety. Location is great.
Abdul Gaffor
Stayed 6 nights in Jan 2026
8/10 Good
Noor
14 Jan 2026
Liked: Cleanliness, staff & service
All things were good except for poor WiFi connectivity and sometimes long elevator wait times.
This property is so nice. Staff’s are so helpful. Specially I would like to thanks Rahab receptionist for her great service. She was so helpful and so nice with the customer. I appreciate her help. Thank you for wonderful English accent.
Excellent location, staff was very helpful, rooms were cleaned daily. My family enjoyed the stay.
Except the air conditions is very old, need replacement, you can smell it.
Pricey but u get what u pay for. Very nice hotel; staff spoke English; gave u all the amenities you could ask for and its very very close to masjid al nabawi
I truly had a truly wonderful stay at Saja Al Madinah Hotel. The hotel is very beautiful, extremely clean, and in a perfect location — just about an 8-minute walk to Al-Masjid An-Nabawi and surrounded by a lively area with everything you need. The staff were excellent and very welcoming, especially the lovely ladies at the reception. I enjoyed a really kind and memorable conversation with a staff member named Asmaa thank you Asmaa, all my love and appreciation to you. This hotel made my stay in Madinah even more special. Would definitely love to come back InshaAllah . 🌷
Amina
Stayed 1 night in Dec 2025
6/10 Okay
Ahmed
31 Dec 2025
Ahmed
Stayed 1 night in Dec 2025
10/10 Excellent
Ahmed
30 Dec 2025
Liked: Cleanliness, staff & service, amenities
Hassle free check in, friendly staff, nice and clean room, very close Masjid Al Nabawi. Great experience.
Staff was great and good price with good breakfast
Zayd
Stayed 3 nights in Dec 2025
8/10 Good
Marawan, philadelphia
Travelled with family
22 Dec 2025
Liked: Cleanliness
Staff is very nice and friendly
3 issues
1. Bathroom shower keep clogging
2. Room safe was not functioning properly
3. The gym is open only for 4 hours per day