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Adara Franklin Apartment Hotel

3.5 star property

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Photo gallery for Adara Franklin Apartment Hotel

Reception
Fridge, microwave, electric kettle
Front of property
One Bedroom Apartment | In-room safe, desk, laptop workspace, iron/ironing board
Two Bedroom Apartment Standard | Living area | TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Restaurant

Explore the area

Map
118 Franklin Street, 118, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪2 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Collins Street
    ‪13 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

View all photos for Two Bedroom Apartment Standard

Two Bedroom Apartment Standard | Living area | TV

Two Bedroom Apartment Standard

  • 35 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Apartment Superior

Two Bedroom Apartment Superior | Living area | TV

Two Bedroom Apartment Superior

  • 35 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Apartment

  • 22 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio Apartment

Studio Apartment | In-room safe, desk, laptop workspace, iron/ironing board

Studio Apartment

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Adara Franklin Apartment Hotel

Apartment with a fitness centre, a short walk to Queen Victoria Market
A restaurant, a fitness centre and a sauna are available at this smoke-free apartment building. Other amenities include WiFi in public areas, self parking and dry cleaning. Each apartment provides a fridge and an electric kettle, plus WiFi and a balcony. Additional amenities include a TV, a hairdryer and a safe.
Adara Franklin Apartment Hotel offers 32 accommodations with a safe and a hairdryer. Rooms open to balconies. In-room wireless Internet access is available for a surcharge. Bathrooms include a shower and complimentary toiletries. Cots/infant beds (surcharge) are also available.
Recreational amenities at the apartment include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Adara Franklin Apartment Hotel, you're just a quick walk from Queen Victoria Market. A restaurant, a gym and dry cleaning service are available. This comfortable apartment building has 32 apartments over 10 floors. Each apartment includes amenities such as a balcony and a TV.
  • Each apartment offers a balcony, a TV and a fridge
  • Enjoy Chinese cuisine while dining at Sungs Kitchen
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute walk from Queen Victoria Market and 5 minutes on foot from Melbourne Central
There's a restaurant on site. WiFi is available in public spaces for a fee. Adara Franklin Apartment Hotel offers its guests a sauna and a fitness centre. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Adara Franklin Apartment Hotel. Parking is available for a fee.

This 3.5-star Melbourne apartment is smoke free.

Sungs Kitchen – This restaurant specialises in Chinese cuisine.

Languages

Chinese (Mandarin), English, Indonesian, Korean

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: WiFi (AUD 10 per 24-hour period)
  • Available in some public areas: WiFi (AUD 10 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 20 per night; includes in/out privileges)

Family friendly

  • Cot: AUD 11 per night

Restaurants on site

  • Sungs Kitchen

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Alarm clock
  • Rollaway/extra bed: AUD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 10 floors
  • 32 units

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 2:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35 per night.
  • Cots (infant beds) are available for AUD 11.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 20.00 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 11.0 per night
  • Rollaway bed fee: AUD 35 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 2:00 PM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Nova Stargate
Nova Stargate Apartment
Nova Stargate Apartment Hotel
Nova Stargate Apartment Hotel Melbourne
Nova Stargate Hotel
Nova Stargate Melbourne
Nova Stargate Apartment Melbourne
Adara Franklin
Nova Stargate Apartment Hotel
Adara Franklin Apartment Hotel Apartment
Adara Franklin Apartment Hotel Melbourne
Adara Franklin Apartment Hotel Apartment Melbourne

Adara Franklin Apartment Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 170 out of 1000 reviews
Rating 8 - Good. 423 out of 1000 reviews
Rating 6 - Okay. 264 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience ever.

The room was so clean. The bed was very comfortable. The service desk worker William was amazing and so helpful. I would recommended to all my friends and family.
Stayed 1 night in May 2021

8/10 Good

Robyn

Melbourne visit

They were very obliging. Good position but the rooms are very tired looking.
Stayed 5 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and suited what we wanted but only issue was with the the communication from the hotel to us about what to do. Reception wasn’t even open to do check out at 10am. When we got there the instructions were to park anywhere with green on it. Well there was two bays per floor with little A4 green stickers on it. Very hard to see. Along with checking out because we have our key into the little letter box we couldn’t get out of car park. One thing with the room is they had sky lights in the bedrooms. Therefore as soon as the sun is up, everyone is up. Just the lack of information was disappointing. Now because reception wasn’t open I don’t know how to get bond or anything back.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Close to Victoria Market and public transport the room good size
Stayed 2 nights in Dec 2020

8/10 Good

len, Geelong

Liked: Cleanliness
room very clean but balcony I think has never been cleaned
Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Robert

Liked: Cleanliness, room comfort

Value for Money

Team members most curtis, no request too small. Apartment spacious well situated within close proximatey to all that Melbourne has to offer. Value for money and will certainly stay again when visiting Melbourne. Would recommend to family and friends.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Stayed 5 nights in Jun 2020

4/10 Poor

Anne

Disliked: Cleanliness

Poor condition. Wouldn't pass a hotel inspection.

Stained bed cover and carpets. Mould in bathroom. Noisy air con. Stayed two of my four nights.puld
Wouldn't pass inspection
How do they get away with operating as an accommodation business?
Stayed 4 nights in Mar 2020

4/10 Poor

Rhonda

Travelled with family
Disliked: Cleanliness, room comfort
Couldn’t shut doors they had tape on them shower door didn’t shut so water went all over floor coffee cups were stained couldn’t sit on balcony as it hadn’t been cleaned at all we left after a night
Stayed 2 nights in Mar 2020

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service
The great staff member "Adrian?" who went above and beyond to organise early checkin and extra day
Stayed 5 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pretty old room, needs a good lick of paint and freshen up. Bed was comfy but certainly isn’t the nicest hotel I’ve stayed in.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
$300 for 2 bdrm for 3 pp. Only 2 toiletries. Soap holder in shower broken and jagged. Dirty bathroom floor. Tv didn't work, they couldn't fix It, no offer to change our room or give us money back. Wanted us to pay $10 for Wi-Fi to watch Netflix instead. I drove 4 hours to get to the city, too tired to argue too much and I don't like conflict so I let it be. I am not happy. Never again will I stay there.
Stayed 1 night in Mar 2020

10/10 Excellent

Amgad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
It was dirty and didn’t provide adequate Cleaning equipment and the bins were way to small lol
Stayed 3 nights in Feb 2020

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay

Check in was quick and simple as you would expect. Good security with swipe access into the lobby. The room was good with the cooking facilities you need for a longer stay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were great! Very helpful. Location is great. Pricing was ideal. Carpet was dirty -
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Stains on the carpet & lower mattress of the bed; very small shower but at least it was hot!! Comfortable bed
Stayed 1 night in Feb 2020

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room & facilities were excellent. Very clean plus a small balcony which was very handy for us smokers
Stayed 1 night in Jan 2020

8/10 Good

Happy, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.location right next to the Victoria Markets and CBD. Room was very clean. A great place to stay in the city!
Stayed 2 nights in Jan 2020

8/10 Good

Rose, Quezon City Philippines

Travelled with partner
Liked: Cleanliness, amenities
Location and price although details of room need repair. Exhaust fan of bathroom not working and range hood of oven had no cover. The window sills Could do a bit more cleaning.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Television reception did not work Reception not open prior to work day or in the evening. No wifi password provided. Reception staff pleasant.
Stayed 2 nights in Jan 2020