Arrow on Spencer

4.0 star property

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Room options

View all photos for Two Bedroom Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Two Bedroom Apartment

  • Sleeps 3

View all photos for Three Bedroom Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Three Bedroom Apartment

  • Sleeps 6

View all photos for Standard Apartment (Q)

Standard Apartment (Q) | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Apartment (Q)

7.4 out of 10
Good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe One Bedroom Apartment (QS)

Deluxe One Bedroom Apartment (QS) | Individually furnished, desk, laptop workspace, iron/ironing board

Deluxe One Bedroom Apartment (QS)

8.4 out of 10
Very good
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe 2 Bedrooms Apartment (Q2S)

Deluxe 2 Bedrooms Apartment (Q2S) | Individually furnished, desk, laptop workspace, iron/ironing board

Deluxe 2 Bedrooms Apartment (Q2S)

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Three Bedroom Apartment (Q4S)

Three Bedroom Apartment (Q4S) | Living area | Flat-screen TV

Three Bedroom Apartment (Q4S)

  • 75 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Three Bedroom Penthouse (PQ4S)

Individually furnished, desk, laptop workspace, iron/ironing board

Three Bedroom Penthouse (PQ4S)

  • 140 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Four Bedroom Penthouse (PQ7S)

Four Bedroom Penthouse (PQ7S) | Living area | Flat-screen TV

Four Bedroom Penthouse (PQ7S)

  • 180 sq m
  • 4 bedrooms
  • Sleeps 9
  • 1 Queen Bed and 7 Single Beds

View all photos for Two Bedroom Penthouse (PQ2S)

Two Bedroom Penthouse (PQ2S) | Individually furnished, desk, laptop workspace, iron/ironing board

Two Bedroom Penthouse (PQ2S)

  • 85 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Apartment

  • Sleeps 2

View all photos for Three Bedroom Penthouse Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Three Bedroom Penthouse Apartment

  • Sleeps 7

View all photos for Four Bedroom Penthouse Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Four Bedroom Penthouse Apartment

  • Sleeps 9

View all photos for Deluxe Two Bedroom Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Deluxe Two Bedroom Apartment

  • Sleeps 4

Deluxe One Bedroom Apartment (Qs)

  • Sleeps 3

One-Bedroom Apartment

  • Sleeps 2

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About this property

Arrow on Spencer

Hotel with a fitness centre, 7-minute walk to Marvel Stadium
This smoke-free hotel features a fitness centre, self parking and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, express check-out and tour/ticket assistance. Limited housekeeping is available.
Arrow on Spencer offers 26 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Arrow on Spencer, you're just a quick walk from Marvel Stadium. Free WiFi in public areas, a gym and concierge services are available.
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Marvel Stadium and Collins Street
As a guest of Arrow on Spencer, you'll find a fitness centre, a vending machine, and multilingual staff. Public spaces have free WiFi. Arrow on Spencer also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 30 per night)
  • Limited on-site self parking

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.8 per cent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 3.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Arrow Spencer Hotel Melbourne
HarbourView Apartment Hotel Melbourne
HarbourView Melbourne
HarbourView Apartment Melbourne
HarbourView Apartment
Arrow Spencer Hotel
Arrow Spencer Melbourne
Arrow Spencer
Arrow Spencer HarbourView Apartment Hotel Melbourne
Arrow Spencer HarbourView Apartment Hotel
Arrow Spencer HarbourView Apartment Melbourne
Arrow Spencer HarbourView Apartment
Arrow on Spencer Hotel
Arrow on Spencer Melbourne
Arrow on Spencer Hotel Melbourne
Arrow on Spencer (HarbourView Apartment Hotel)

Arrow on Spencer Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 153 out of 1000 reviews
Rating 8 - Good. 404 out of 1000 reviews
Rating 6 - Okay. 258 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ian

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Andrew Returning Guests

Great service, convenient location with clean and tidy rooms. Bed was uncomfortable this visit and some furniture has exceeded its use by date. Overall a pleasant place to stay.
Stayed 3 nights in Aug 2025

4/10 Poor

Dianne

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to stay somewhere with short notice and whilst I was appreciative of obtaining a booking, I would never stay at Arrow Spencer Street again. Firstly, the confirmation email via booking agent I rcvd said the reception was open till late at night. Upon arrival there was a sign stating reception closed at 5pm. I contacted the listed number and ultimately (after much to-ing and fro-ing) check in was completed. When I expressed my dissatisfaction the person I spoke with said the website stated they closed at 5pm. I checked Arrow Spencer Street and it did not state this, so far as I could see. The room itself was appalling. Marks and grime all over the place. The window was utterly filthy. The wardrobe door was askew. The only seating was a cheap and nasty plastic setting and one of the chairs was wobbly. The bathroom was an utter disaster. The toilet cistern made a hideous noise for most of the night. The bathroom vanity was in an appalling state. The shower door was very difficult to maneuver and given that it was glass this was quite unsafe. The shower did not drain and within several minutes of the shower being on it turned into a foot bath and leaked on the floor. The only positive was the bed and which was quite comfortable. Overall I would rate the property at between a 1 and 2. Arrow really should have paid me to stay at the property rather than me paying a fee. It was quite simply one of the worst properties I had ever stayed in. I will never return.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of Sydney Harbour
Stayed 4 nights in Jul 2025

8/10 Good

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A huge apartment with 7x single and 1x double beds, 2 bathrooms and a huge rooftop terrace. Clean but a little tired but for the price it’s a great option to accommodate a group.
Stayed 1 night in Jul 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service
Very roomy and great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge apartment sleeps 6. Two bathrooms ,everything you need , very helpful desk Clark. Recommend
Stayed 1 night in May 2025

8/10 Good

mel

Travelled with family
Maybe I didn’t see the information about how to find the hotel. I had to ask a hotel close by where to find it. Outside facade says Harbourview. Location is great. Trams really close by, not to mention Marvel stadium is walking distance.
Stayed 2 nights in May 2025

4/10 Poor

Taylor

Arrived at property and was told my booking had been moved to another property (Arrows on Swanston). When I got to the other property I had to wait 2 hours for a room which although looked clean the carpets were filthy and had an odour.
Stayed 2 nights in Apr 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great size apartment for an adult family, very convenient for transport. Easy parking
Stayed 1 night in Mar 2025

2/10 Terrible

Simon

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Close to Southern Cross Station and circle trams. Several good eateries a block or two away. Staff very welcoming and helpful. Felt secure overnight.
Stayed 2 nights in Mar 2025

4/10 Poor

Norman

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Initially difficulty getting key. I arrived at 4.45pm to find office closed. Trying the three numbers given , no response. Eventually got someone. Someone had to let me into building so I could get mobile number. All sorted but not a good introduction. Room was okay. Plenty of hot water. Windows looked onto brick wall and pigeons kept cooing. Place needs an update. I will not stay again
Stayed 5 nights in Mar 2025

6/10 Okay

Daniel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Moses

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our stay. In particular the staff were very helpful. In the first attempt we thought the lift was not functional and we used the stairs. Turns out the button just needs a firmer press.
Stayed 1 night in Jan 2025

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old and outdated. It smelt and was grotty. There was a distinict stale cigarette smell in the room and not very clean. The layout wasnt liveable thank god we only had one night. I dont mind staying in budget places but not when i paid a premium price. I could have had 2 nights at crown for what we paid for one night in this place. We will never stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, room comfort

One night stay

Got upgraded to a penthouse suite, which was nice, Hotel is a little dated but was clean and comfortable for a one night stay, the price was good value for money, compared to other Hotels in Melbourne, but if you are looking for something a bit more modern, this would may not be for you,
Stayed 1 night in Jan 2025

10/10 Excellent

Raziya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Brisbane

Excellent position for access to the city. Could do with a repaint and dishwasher wasn’t working but it was lovely to be in a residential setting, very quiet, easy access to shops.
Stayed 1 night in Nov 2024

4/10 Poor

monique

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
definitely need some proper curtains on the windows, along with new pillows and a bed that doesn’t fall over
Stayed 2 nights in Dec 2024

4/10 Poor

Amanda, Warrnambool

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Badly run down, not clean and reception only open till 5.00pm
Stayed 1 night in Nov 2024

4/10 Poor

marian

Disliked: Cleanliness, property conditions & facilities

If you like pigeons

Small room with a window facing concrete wall. All that can be seen outside the window is pigeon poo. Room very hot and stuffy. Woken by pigeons before 6am. Bathroom mouldy and not clean.
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Staff & service
Overall ok!! Very close to Marvel stadium and the guy at the front desk was very nice! The overall place like I said was ok but if you can find somewhere else I would!
Stayed 1 night in Oct 2024