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Aparthotel

Birches Serviced Apartments

3.5 star property

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Photo gallery for Birches Serviced Apartments

Front of property
BBQ/picnic Area
Deluxe Apartment, 1 Queen Bed with Sofa bed | 1 bedroom, pillow-top beds, in-room safe, individually furnished
Fridge, microwave, stovetop, espresso maker
LCD TV, DVD player

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
160 Simpson Street, East Melbourne, VIC, 03002
  • Place, Fitzroy Gardens
    ‪7 min walk‬
  • Place, Princess Theatre
    ‪19 min walk‬
  • Place, Rod Laver Arena
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Deluxe One Bedroom Apartment - Twin

Deluxe One Bedroom Apartment - Twin | 1 bedroom, pillow-top beds, in-room safe, individually furnished

Deluxe One Bedroom Apartment - Twin

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Standard Apartment, 1 Queen Bed with Sofa bed

Standard Apartment, 1 Queen Bed with Sofa bed | 1 bedroom, pillow-top beds, in-room safe, individually furnished

Standard Apartment, 1 Queen Bed with Sofa bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed

Deluxe Apartment, 1 Queen Bed with Sofa bed | 1 bedroom, pillow-top beds, in-room safe, individually furnished

Deluxe Apartment, 1 Queen Bed with Sofa bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior Apartment, 1 Queen Bed with Sofa bed

Superior Apartment, 1 Queen Bed with Sofa bed | 1 bedroom, pillow-top beds, in-room safe, individually furnished

Superior Apartment, 1 Queen Bed with Sofa bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, pillow-top beds, in-room safe, individually furnished

Standard Apartment, 1 Bedroom

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

Birches Serviced Apartments

Aparthotel units with kitchens, near Melbourne Cricket Ground
Along with self parking, this aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides an LCD TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a sitting area, and other amenities include free WiFi and a pillowtop bed. Weekly housekeeping is available.
Birches Serviced Apartments offers 24 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. This individually furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens or kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on a weekly basis.

During your stay at Birches Serviced Apartments, you're just a quick walk from Fitzroy Gardens. Features include free WiFi in public areas, plus dry cleaning service and concierge services. This comfortable aparthotel has 24 apartments over 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a pillowtop bed
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 14 minutes by foot from Melbourne Cricket Ground and a 3-minute drive from Collins Street
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Birches Serviced Apartments, you'll find a terrace, barbecue grills, and a vending machine. WiFi is free in public spaces. The business-friendly Birches Serviced Apartments also features tour/ticket assistance, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Melbourne aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (AUD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV with cable channels

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: AUD 35 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a business district
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 24 units
  • 3 floors
  • Access via exterior corridors
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: AUD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 20 per night
  • Pet fee: AUD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birches Serviced Apartments East Melbourne
Birches Serviced East Melbourne
Birches Serviced Apartments Apartment East Melbourne
Birches Serviced Apartments Apartment
Birches Serviced Apartments
Birches Serviced Apartments Aparthotel
Birches Serviced Apartments East Melbourne
Birches Serviced Apartments Aparthotel East Melbourne

Birches Serviced Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 624 reviews
Rating 8 - Good. 270 out of 624 reviews
Rating 6 - Okay. 63 out of 624 reviews
Rating 4 - Poor. 17 out of 624 reviews
Rating 2 - Terrible. 10 out of 624 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Kara

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The whole property was a disgusting mess. Service was terrible as soon as we arrived. Spent 5 minutes in the room took photos then went back to reception to ask for a refund. The photos provided online are fake. Rooms covered in mould and dirt. Front window was broken open like someone had tried to break in. Bath/shower was black. This place is not fit for an animal to even stay in.
Stayed 1 night in Oct 2025

4/10 Poor

Reilly

Business traveller
Unfortunately, I was unable to stay at Birches Serviced Apartments as planned due to a reported payment issue between the booking platform and the accommodation provider. I was offered the choice of a refund or relocation, and for convenience, I chose relocation. I was under the impression that I would be moved to a comparable serviced apartment offering similar amenities, including cooking and cleaning facilities. The alternative accommodation, while clean and comfortable, did not include these features and was of lower value than what I originally paid for. When I requested a refund for the price difference, I was advised that the only compensation available was to wave the $20 parking fee. While I appreciate that alternative accommodation was arranged promptly, clearer communication around the change and a refund of the price difference would have been appropriate in this circumstance.
Stayed 1 night in Oct 2025

2/10 Terrible

Shane

Disliked: Cleanliness, amenities
This property was the worst apartment block we have ever stayed in, the room smelt of cigarette smoke, there was cigarette ash all over the floor and the oven still had dirty dishes in it, what a disgrace, will never go there ever again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tania

Stayed 1 night in Oct 2025

8/10 Good

Nathan

Liked: Amenities, property conditions & facilities
Some cobwebs at the top of curtains / roof. Otherwise brilliant rooms / cleanliness / location and parking. Will definitely stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness
property was clean and tidy, but a bit tired in areas. Great location, easy access to hospitals for family visits, cafes, walk to city, good security, and very helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

Leonie

Travelled with family
Liked: Amenities, property conditions & facilities
Bed was comfy. close to aami park. walking distance to shops. secure parking. quiet. only downfall was bath needed a good scrub and no shampoo or conditioner was provided. However I would stay again.
Stayed 1 night in Oct 2025

6/10 Okay

Joy

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
Location for our purpose was excellent (hospital nearby), but property was quite dirty with very poor services. Staff were very pleasant to deal with but they could not clean the apartments or fix tv’s.
Stained mugs
Filthy carpet
Washing liquid squirted over blind
Shower over filthy bath
Stayed 3 nights in Sep 2025

6/10 Okay

Kenneth

Liked: Room comfort

Good value and convenient

A little dated but cosy and did the job. Check re accessibility as we had a room on the 2nd floor and my wife uses a walker so that was a challenge.
Stayed 2 nights in Sep 2025

2/10 Terrible

Alison

Disliked: Cleanliness, property conditions & facilities
Booked for two night but only stayed one as fold out bed extremely uncomfortable. Air conditioner only worked for cold so we were freezing. Carpet smelt terrible. Room not as advertised on website. Very disappointing. Staff were friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Richie

Travelled with family
Liked: Cleanliness
Easy stroll to the MCG
Stayed 1 night in Jul 2025

2/10 Terrible

Nathan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were notified after booking (7th June) that they didn’t staff reception after 5pm, and would send us late check in details before the day of arrival (12 July). We received no information. We tried calling and messaging several times, with no response. We’ve had to find alternative accommodation. There was no information for the 5 days prior to arrival to tell us how to check in, or tell us they couldn’t accept our late check in. This is useless. I expect a full refund as they were not able to provide us a way to access our booked room. No follow through.
Stayed 1 night in Jul 2025

4/10 Poor

Gary

Travelled with family
Disliked: Room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, I am usually a 5 star girl but Mum was in hospital nearby and this fit the bill perfectly.
Stayed 6 nights in Apr 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
perfect location to walk into the city or to the MCG
Stayed 1 night in Apr 2025

10/10 Excellent

Rimma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were in a walk distance from the Rod Laver Arena. The room and beddings were spotless clean. We had everything we needed. Thank you! Leask family
Stayed 1 night in Mar 2025

2/10 Terrible

Terry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't realize that a pet friendly place could smell so much. Also, the stains on the floor & furniture were disgusting. The bathroom was also unclean. Worst place I have ever stayed. Never again!
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and convenient
Stayed 1 night in Mar 2025

8/10 Good

Bronwyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well set out, air-conditioning worked well. Nice comfortable place
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and comfortable
Stayed 1 night in Feb 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, amenities
i was a good place to stay for one night.
Stayed 1 night in Jan 2025

8/10 Good

meegan

Travelled with family
Liked: Cleanliness, room comfort

Nice location, simple but comfortable and clean

Stayed there for the Australian Open, 20-25min walk. Close to train stations, supermarkets, 1-2 cafes for breakfast. The room was nice and airy, sofa bed was decent. Plenty of space. Could do with more clothing drawers esp if 2 or more are staying. The only drawback was the windows weren’t soundproof so woken up early every morning by traffic, garbage truck's, sirens etc If staying here for the tennis/cricket it’s an easy walk but if night sessions finish quite late u don’t won’t to walk back on ur own. It felt safe but very quiet and empty streets. If u have trouble with stairs ask for ground level too.
Stayed 4 nights in Jan 2025

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy going and light filled apartment. Very good location and CBD is an easy walk. Clean place and easy check-in.
Stayed 1 night in Dec 2024