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Clocktower Apartment Hotel

4.0 star property

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Photo gallery for Clocktower Apartment Hotel

Front of property – evening/night
Property entrance
Budget Two Bedroom Apartment (1 Queen, 2 Singles) | Desk, blackout curtains, iron/ironing board, rollaway beds
Full-sized fridge, microwave, stovetop, dishwasher
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Pet-friendly
  • Dryer
  • Housekeeping
  • Washer

Explore the area

Map
255 Drummond Street, Carlton, VIC, 3053
  • Lygon Street
    ‪2 min walk‬
  • University of Melbourne
    ‪5 min walk‬
  • Melbourne Museum
    ‪7 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Executive Two Bedroom (1 King, 1 Queen)

32-inch LCD TV with digital channels, TV

Executive Two Bedroom (1 King, 1 Queen)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive One Bedroom

Desk, blackout curtains, iron/ironing board, rollaway beds

Executive One Bedroom

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Budget Two Bedroom Apartment (1 Queen, 1 Double)

Desk, blackout curtains, iron/ironing board, rollaway beds

Budget Two Bedroom Apartment (1 Queen, 1 Double)

  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Budget One Bedroom Apartment

32-inch LCD TV with digital channels, TV

Budget One Bedroom Apartment

  • 75 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Two Bedroom (1 King, 2 Single)

Full-sized fridge, microwave, stovetop, dishwasher

Executive Two Bedroom (1 King, 2 Single)

  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Budget Two Bedroom Apartment (1 Queen, 2 Singles)

Budget Two Bedroom Apartment (1 Queen, 2 Singles) | Desk, blackout curtains, iron/ironing board, rollaway beds

Budget Two Bedroom Apartment (1 Queen, 2 Singles)

  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About this property

Clocktower Apartment Hotel

Mediterranean aparthotel in Melbourne
This smoke-free aparthotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, express check-out and tour/ticket assistance. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
Clocktower Apartment Hotel offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Clocktower Apartment Hotel, you're just a quick walk from University of Melbourne. Free WiFi in public areas, dry cleaning service and concierge services are available. Built in 1992, this upmarket aparthotel has 24 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Lygon Street and 4 minutes on foot from Carlton Gardens
  • Pets welcome free of charge
As a guest of Clocktower Apartment Hotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. The business-friendly Clocktower Apartment Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Melbourne aparthotel is smoke free.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 8-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 18 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 24 units
  • 3 floors
  • Access via exterior corridors
  • Built in 1992
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 3:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Best Western Plus Travel Inn]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 18.00 per night
  • Rollaway bed fee: AUD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
The front desk at this property is open daily from 10:00 AM - 3:00 PM.
Guests arriving after hours will need to go to the following location to check in: Best Western Plus Travel Inn
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 8-device limit.

Property is also known as

Quest Clocktower Lygon
Quest Clocktower Lygon Apartment
Quest Clocktower Lygon Apartment Carlton
Quest Clocktower Lygon Carlton
Quest Lygon
Quest Clocktower Lygon Aparthotel Carlton
Quest Clocktower Lygon Aparthotel
Carlton Clocktower
Quest Carlton Clocktower Melbourne
Quest Clocktower on Lygon
Clocktower Aparthotel Carlton
Clocktower Apartment Hotel Carlton
Clocktower Apartment Hotel Aparthotel
Clocktower Apartment Hotel Aparthotel Carlton

Clocktower Apartment Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 137 reviews
Rating 8 - Good. 56 out of 137 reviews
Rating 6 - Okay. 29 out of 137 reviews
Rating 4 - Poor. 10 out of 137 reviews
Rating 2 - Terrible. 5 out of 137 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Basic but good clean accomadation good for what we were after, great location too
Stayed 2 nights in Dec 2024

8/10 Good

Enoch

It was good, dated but good with laundry and kitchen. Some missing bits a pieces but otherwise good. Great city view as well. Extremely well located.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely and clean. Easily could get around.
Stayed 2 nights in Jul 2024

6/10 Okay

Julie

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The apartment had all the amenities described on their website. The chap on reception was nice and very helpful. Public transport was a 2 block walk, which is fine if you don't mind the walk. Plenty of nearby cafes and restaurants etc to choose from. **However, the cleanliness in some of the rooms left a lot to be desired. The vinyl floors were not clean, the skirting boards in the toilet looked like they had not been wiped for a few weeks and there was a large clump of hair sitting in the shower. The water from the taps was cloudy and off colour, which did not look great. (This was an older style apartment, so maybe it was just from the pipes in the building). Also, the mattresses were very hard. I am not sure that I would stay here again. I just think this motel needs to invest in a much more competent cleaning service.
Stayed 4 nights in Jul 2024

6/10 Okay

Chris

Travelled with family
Liked: Amenities
The place can get a little noisy from the nearby rooms, especially in the morning. There was a spider web in the bathroom and the lights were not cleaned for a while. However it is very close to Lygon St and the check in was quick and easy. The apartment was quite large, but the TV was small.
Stayed 3 nights in Jul 2024

8/10 Good

Simon

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Carol, Spring

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Where to begin? Late check-in required something akin to an Escape Room experience, getting a key from a nearby convenience store, watching a video about the complicated parking process, wandering through the labyrinth of a parking garage to find the scanner to open the gate to park the car. Except... the parking was supposed to cover 2 days, and instead covered 1, so we made another phone call, jaunt to an office for a new scan code... It was all quite an adventure. I will say that the manager was absolutely amazing and kind and accommodating, but seemingly unable to extricate himself from the bizarro world of checking in and parking. The room itself was a huge disappointment. The kitchen faucet was broken and leaking. The stovetop was beyond gross. Pots and pans looked as though they had been used specifically to test food scorching methods, and then never really scrubbed clean. One bed was missing a support foot, a fact that we only discovered when the bed broke in the middle, leaving a large dent to sleep on. No worry - we took one of the disgusting pots and used it as a brace, so engineering for the win! The windows are paper thin and extremely old, so the gusty Melbourne winds whistled and rattled all night long. The heater is, of course, in the kitchen area, so the bedrooms got fairly cold. The sofas were ancient and had smells of mysterious origin. The entire experience was like a poorly written slapstick comedy, honestly. Only the absurdity kept it bearable.

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and well appointed.
Stayed 1 night in Jun 2024

8/10 Good

DARREN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a pleasure to stay here for the nighy
Stayed 1 night in May 2024

10/10 Excellent

Carolyn

Stayed 1 night in Apr 2024

6/10 Okay

Jiayi

Travelled with family and small children
Liked: Cleanliness, amenities
Prepaid parking fee but was registered with wrong time 12am instead of 12pm, which resulted me paid again. Never heard anything back from the property after log it. Nearby road very noise as motorcycle ran very late at night.
Stayed 3 nights in Feb 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hard to find the reception using google but great as parking is secure
Stayed 1 night in Feb 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was what we needed for our stay. Bit of a walk to the tram but nothing insurmountable. Rooms were in a nice condition and had plenty of space for the four of us. Great spot on Lygon street for all your cafe and restaurant needs.
Stayed 3 nights in Jan 2024

6/10 Okay

Brittany

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The apartments are dated and there was blood on the carpets. The amenities were also incredibly outdated and we were not given any towels for the shower so between 3 of us we had to use face washers. The staff were lovely on the phone prior to the stay, but we checked in after hours so did not have a chance to speak face to face or get towels. The area was nice and had lots of dining options and the hotel was just off a busy street so was able to be quiet. That being said we didn’t sleep very well because of the rain falling on the windowsill extremely loud, again, probably not the apartments fault though. All in all I probably wouldn’t stay here again due to how run down the place was and not even having towels.
Stayed 1 night in Nov 2023

6/10 Okay

Elisabeth

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The reception manager was excellent. The shower was tough to get into as a bigger person. Internet and parking systems need to be updated. Needs refurbishing. Great location.
Stayed 1 night in Nov 2023

10/10 Excellent

Juliette

Stayed 2 nights in Oct 2023

10/10 Excellent

Jenni

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic location, comfortable bed, enjoyed relaxing in the bath
Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness
big rooms, crisp sheets, very close to many lovely restaurants. great service from reception, property just a bit tired. Enjoyed our stay overall
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
The clocktower is a good spot to stay .
Stayed 1 night in Aug 2023

4/10 Poor

simone

Business traveller
Disliked: Amenities
Was a bit disappointed - my room was dark and dreary. The pillows weren’t great and the room smelt damp.
Stayed 1 night in Apr 2023

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Mar 2023

8/10 Good

Karen

Travelled with family
Liked: Amenities
Older property that is very quiet and has a very helpful office manager, in excellent location not far from city.
Stayed 1 night in Mar 2023

8/10 Good

Barney

Liked: Cleanliness

6/10 Okay

Chester

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is old and pretty run down. Our room wasn't very clean, and the carpet had a big rip in it. It needs some upgrading and cleaning, but it is convenient. It's located right next to Lygon Street, it's a short walk to University of Melbourne, and there's lots of nearby shopping.
Stayed 2 nights in Sep 2022

6/10 Okay

aaryan

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Well located close to town and uni. large one bedroom apartment kitchen had dishwasher, washer and dryer Not well maintained, carpets stained and dirty, bathroom with mold, needs significant renovation.
Stayed 7 nights in Aug 2022