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Holiday Inn Express Melbourne Southbank by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

City view
Bar (on property)
Meeting facility
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
35-47 City Road, Southbank, VIC, 3006
  • Place, Southbank Promenade
    ‪2 min walk‬
  • Place, Melbourne Arts Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room (Free Breakfast)

8.4 out of 10
Very good
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor)

City view

Standard Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Free Breakfast)

9.0 out of 10
Wonderful
(30 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor)

City view

Standard Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

9.0 out of 10
Wonderful
(56 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

9.0 out of 10
Wonderful
(37 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

City view

Standard Room, 2 Queen Beds (Free Breakfast)

9.2 out of 10
Wonderful
(27 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (Free Breakfast)

8.4 out of 10
Very good
(31 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express Melbourne Southbank by IHG

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Melbourne Southbank by IHG. During your stay, you're just a quick walk from Melbourne Skydeck. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Melbourne Southbank by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Great Room Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank Southbank
Southbank Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank Southbank
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank Southbank
Southbank Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank Southbank
Holiday Inn Express Hotel
Holiday Inn Express
Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank by IHG Hotel
Holiday Inn Express Melbourne Southbank an IHG Hotel
Holiday Inn Express Melbourne Southbank by IHG Southbank
Holiday Inn Express Melbourne Southbank by IHG Hotel Southbank

Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
G
Stayed 2 nights in Jan 2026

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff; only criticism is that breakfast is extremely busy (maybe need a 4 hour breakfast window instead of 3 to have enough tables for all guests)
Stayed 3 nights in Jan 2026

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless - walls a little thin could hear the neighbours at times though. I loved the pillows my husband didn’t. The staff were excellent - breakfast was ok but eggs etc were on the cold side.
Stayed 2 nights in Jan 2026

8/10 Good

Christine

Stayed 3 nights in Jan 2026

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spotlessly clean, very friendly staff.
Stayed 5 nights in Jan 2026

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Amenities
The breakfast is beyond ordinary. Holiday Inn need to seriously up their game in the breakfast stakes. Tired toast with an ancient toaster, sad looking vegetables and a bowl of watermelon, is just so poor. The hotel itself is gone.. nothing glam but clean and functional. Terrible shower design though which seems to be a theme across Holiday Inns in Australia now. Lobby was nice and we did appreciate the games deck. Decent basic hotel if you need somewhere to stay in Southbank, but there are better ones out there for the price we paid.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gai

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great amenities and clean rooms!
Stayed 3 nights in Jan 2026

10/10 Excellent

Samara

Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Room was clean with a view and the staff were very pleasent. Hotel parking super easy and everything within walking distance including trams
Stayed 2 nights in Jan 2026

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Free Breaky is always great. Tennis lounge and bar open late, quiet venue. Room was spacious.
Stayed 7 nights in Jan 2026

10/10 Excellent

Scott, Twin Falls

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities Clean Nice & helpful staff Fantastic location
Stayed 1 night in Jan 2026

8/10 Good

Scott

Liked: Cleanliness
Stayed 3 nights in Jan 2026

6/10 Okay

Clement Steven

Liked: Staff & service, amenities
Room and bed had a pet smell. Daily cleaners did not replace dirty mugs and on another occasion did not replace milk and one mug and toilet / sink not cleaned. Reception and dining section staff were friendly & helpful
Stayed 4 nights in Jan 2026

4/10 Poor

DANIEL, JACKSONVILLE

Liked: Amenities, property conditions & facilities
The cleaning crews only collected dirty towels and they didn’t clean it
Stayed 6 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was great lots of variety. Didn't use the bar so can't comment on this. Staff very pleasant and helpful. Hotel was close to transport and the promenade where lots of places to eat.
Stayed 4 nights in Jan 2026

2/10 Terrible

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort
Check in was easy but we got to our room and it had been allocated to someone else Another room given to us and then I had a shower and went to use the dryer and it was broken so I had to go out with wet hair as the new one took too long to arrive Get to breakfast and the staff were run off their feet and I get my plate but no cutlery available A gentleman who had been waiting for it jokingly said “I dont think they want us to eat as I’ve been waiting ten minutes for a fork” Finally get cutlery to eat Breakfast not good Bacon was undercooked and there was no butter Overall breakfast was poor Given our stay happened to be at the start of the Australian Open, I would have to say that the hotel should have been better equipped to deal with such a busy time Will not be going back in a hurry
Stayed 1 night in Jan 2026

8/10 Good

Enes

Liked: Cleanliness, amenities, property conditions & facilities
Room OK. Staff OK. Breakfast terrible. Went once and no more.
Stayed 5 nights in Jan 2026

10/10 Excellent

Beate

Very nice hotel, great clean, modern rooms, cl9se to city, some great views from communal balcony, very good breakfast - great place to stay to explore Melbourne.
Stayed 1 night in Jan 2026

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities
The bed were extremely comfortable.
Stayed 1 night in Jan 2026

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All of the above.
Shower
Sink and mirror
Tv had your name on the screen when you turned it on. Hahaha
Stayed 1 night in Jan 2026

4/10 Poor

Nicholas

Liked: Cleanliness, amenities
Could not turn off the aircon in the room. Turning back on and off every ten minutes. Lack of sleep. Maintenance guy fixed eventually at 3am. Breakfast was awful.
Stayed 1 night in Jan 2026

6/10 Okay

Damien

Stayed 3 nights in Dec 2025

10/10 Excellent

Olivia

Stayed 1 night in Jan 2026