Holiday Inn Express Melbourne Southbank by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

Meeting facility
Exterior
Exterior
City view
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Collins Street
    ‪9 min walk‬
  • Crown Casino
    ‪12 min walk‬
  • Melbourne Central
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Standard Room, 2 Single Beds (Free Breakfast)

8.4 out of 10
Very good
(23 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Single Beds (High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Free Breakfast)

8.8 out of 10
Excellent
(15 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room (Free Breakfast)

8.6 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Standard Room, 1 Queen Bed, Accessible (High Floor)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

8.8 out of 10
Excellent
(32 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Free Breakfast)

9.4 out of 10
Exceptional
(22 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Free Breakfast)

8.8 out of 10
Excellent
(41 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express Melbourne Southbank by IHG

Hotel with free breakfast, near Collins Street
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Melbourne Southbank by IHG. During your stay, you're just a quick walk from Eureka Tower. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Collins Street and Crown Casino
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Melbourne Southbank by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Great Room Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Melbourne Southbank by IHG Hotel Southbank

Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1004 reviews
Rating 8 - Good. 301 out of 1004 reviews
Rating 6 - Okay. 69 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

leena

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property clean and good conditions but rooms bit small didn't agree with the idea of reception on 7th floor. Good service and excellent breakfast, friendly staffs
Stayed 2 nights in Apr 2025

8/10 Good

belinda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility great. Access to city and Southbank, esp arts centre area and events so close. ALL staff friendly and helpful. Brekkie included also useful. Only downer was a loud air conditioning unit in my room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Southbank and the Arts Precinct
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficient service and good breakfast

Very efficient service and a wide range of food, including both hot and cold available at the complementary buffet breakfast. They also looked after our luggage on the last day after checkout which was very helpful as we had a late flight.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel free upgrades. Beautiful buffet breakfast. Very clean hotel. Only thing no water provided in fridege must bring your own. Only access to water was from a tap in the bathroom. And bring your tissues and hand wipes.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff very friendly. Disappointing breakfast but apart from that good value
Stayed 1 night in Apr 2025

8/10 Good

sharon, moe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes would definitely stay there again
Stayed 1 night in Apr 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities
The area was safe, but wasn’t as close to restaurants as we thought. Hotel was clean, but the bed in room was hard….soft pillows though. Price was affordable.
Stayed 4 nights in Apr 2025

8/10 Good

Fay

Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, clean comfortable accommodation
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and
Stayed 2 nights in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
👍👍
Stayed 1 night in Apr 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the city. Great for an event at the exhibition centre which is only 15m stroll along Southbank.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Southbank dining
Stayed 1 night in Dec 2024

10/10 Excellent

jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l
Stayed 2 nights in Mar 2025

10/10 Excellent

Socorro Mae, Wodonga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Navi, Surrey

Stayed 2 nights in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

We had an upgrade because the first room had a broken toilet sit. We didn't ask for it, the hotel just gave it to us. We booked on line and paid before we got there so they offered $1.00 a day parking. We also had free breakfast which was wonderful. Great start to our day in the city. Loved our stay.
Out side our window on the 22 floor.
Daytime out side our window
Stayed 2 nights in Mar 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025