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Jasper Boutique Hotel

4.5 star property
VIP Access

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Photo gallery for Jasper Boutique Hotel

Reception
Courtyard
Reception
Exterior
Courtyard

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
489 Elizabeth Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪2 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Collins Street
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King Room

8.8 out of 10
Excellent
(40 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jasper Suite

Jasper Suite | In-room safe, desk, blackout curtains, iron/ironing board

Jasper Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.0 out of 10
Very good
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Elizabeth Street Balcony Room

Elizabeth Street Balcony Room | In-room safe, desk, blackout curtains, iron/ironing board

Elizabeth Street Balcony Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Courtyard Access Room

Premium Courtyard Access Room | In-room safe, desk, blackout curtains, iron/ironing board

Premium Courtyard Access Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Courtyard View Room

Premium Courtyard View Room | In-room safe, desk, blackout curtains, iron/ironing board

Premium Courtyard View Room

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Courtyard View Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Courtyard View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Courtyard Access Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Courtyard Access Room

  • Sleeps 2
  • 1 King Bed

View all photos for Elizabeth Street Balcony Room

In-room safe, desk, blackout curtains, iron/ironing board

Elizabeth Street Balcony Room

  • Sleeps 2
  • 1 King Bed

View all photos for Jasper Suite

In-room safe, desk, blackout curtains, iron/ironing board

Jasper Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Jasper Boutique Hotel

Luxury hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Jasper Boutique Hotel offers 90 accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Jasper Boutique Hotel. During your stay, you're just a quick walk from Queen Victoria Market. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Jasper Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Queen Victoria Market and 5 minutes on foot from Melbourne Central
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 10 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Jasper Boutique Hotel. You'll have access to the indoor pool and health club at a partner property.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:30 AM and at the weekend from 7 AM to 11:30 AM.
Jasper Kitchen – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Late-night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 7 AM to 11:30 AM on weekends; AUD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jasper Kitchen

Things to do

  • Art gallery
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Art supplies
  • Cot (surcharge)
  • Highchair
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 30 March 2025 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 32 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Jasper Hotel
Jasper Hotel Melbourne
Jasper Melbourne
Jasper Hotel
Jasper Boutique Hotel Hotel
Jasper Boutique Hotel Melbourne
Jasper Boutique Hotel Hotel Melbourne

Jasper Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deniz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and large room, perfect for family with children.
Stayed 5 nights in Jan 2025

10/10 Excellent

Zhen Liang

Stayed 5 nights in Dec 2024

8/10 Good

Bianca, Maryborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Geraint

Disliked: Cleanliness, amenities, property conditions & facilities
The photos for this place did not match the reality at all. Every wall through the entire place was riddled with scuff marks, all the grates were choked with dust, there was mould on the shower wall near the ceiling and in the grout around the bathroom, the shower head had its metal cap missing and was bent out of shape, the secondary overhead shower head would drip cold water while you're trying to get a hot shower from the front facing head, the cheap little bins were covered in grime streaks, the taps were horrible to use, the carpet was tired and gross, the wooden benches along the wall were chipped and tired, the tv was supposed to be capable of linking up with a phone according to their own room manual but reception informed the had purposefully chosen to downgrade their tvs (I had booked the room specifically wanting to be able to connnect my phone to the tv), the light switch and circuit covers were scratched up, the chair was covered in stains.....just a grotty, poorly maintained room.
Stayed 5 nights in Feb 2025

10/10 Excellent

Pao-Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Property is right beside the Victoria Market. 24 hours MacDonalds right beside the hotel. Tram route right across the street.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for the markets

Great value in a great position close to the markets. Room was quiet and bock out blinds were great. Very comfortable beds
Stayed 3 nights in Mar 2025

8/10 Good

JULIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Clean room.
Stayed 5 nights in Feb 2025

8/10 Good

Karen

Stayed 2 nights in Mar 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service
Fantastic location. Unfortunately, there was quite a bit of construction work happening outside, that was conducted on the weekend. Room was comfortable enough, but the inability to open the window and have no natural air in the room made it a bit stuffy. I would stay again and look forward to the renovations because the interior is quite dated.
Stayed 4 nights in Mar 2025

8/10 Good

Dianne

Travelled with family
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly service
Stayed 3 nights in Mar 2025

10/10 Excellent

Nelson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Belinda

Stayed 3 nights in Mar 2025

10/10 Excellent

SCOTT

Stayed 3 nights in Mar 2025

10/10 Excellent

Wei

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel experience

Great location in the free riding zone with public transportation and restraurant. Almost close to the all sightseeing areas.Excellent hotel staff. Breakfast is awesome. I stay in this hotel again when i return my visiting in Melbourne.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel experience in Melbourne, Australia

Nice location, friendly and professionally staff, great breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced, clean but decor was a little tired
Stayed 3 nights in Mar 2025

6/10 Okay

Graeme, Reading

Liked: Staff & service
Disliked: Property conditions & facilities
Property is tired. There is mold on the mastic around the shower and the basin, and the mattress is well past its prime. That said, the staff were excellent, knowledgable and helpful and the hotel is well positioned for access to the Queen Victoria Market and a short walk/tram ride to Central and the CBD.
Stayed 3 nights in Mar 2025

8/10 Good

Judy

Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

8/10 Good

Lyuba

Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff were very good. Somewhat small room and very limited choices for breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness
Good location, easy access to transport, good price
Stayed 3 nights in Mar 2025

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good location and price- tired

Excellent parking option with the Victoria market parking. Hotel near, tidy and mainly clean. Shower and sink in bathroom didn’t drain well and had slimy residue. Courtyard room is a nice option with sounds of water and relaxation but the room is tired and needs a zoosh.
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to everything
Stayed 3 nights in Mar 2025