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Mercure Melbourne Doncaster

4.0 star property

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Photo gallery for Mercure Melbourne Doncaster

Breakfast, lunch, dinner served; Mexican cuisine
Standard Room, 2 Single Beds | 1 bedroom, premium bedding, pillow-top beds, minibar
1 bedroom, premium bedding, pillow-top beds, minibar
Indoor pool, pool loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • 24/7 front desk
  • Parking available
  • Room service

Explore the area

Map
6 TOWER STREET, Doncaster, VIC, 3108
  • Doncaster Shopping Centre
    ‪1 min walk‬
  • Box Hill Hospital
    ‪4 min drive‬
  • Deakin University
    ‪10 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds

  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 2 Single Beds

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 Queen Bed

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Double Room, 2 Double Beds

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Single Beds

  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed

  • Mountain view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Melbourne Doncaster

Suburban hotel with 24-hour fitness centre and rooftop terrace
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Mercure Melbourne Doncaster offers 183 air-conditioned accommodations with minibars and complimentary bottles of water. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Melbourne Doncaster. During your stay, you're just a quick walk from Doncaster Shopping Centre. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Chido Chido
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 4-minute drive from Box Hill Institute and a few minutes from Box Hill Hospital
Mercure Melbourne Doncaster offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. The business-friendly Mercure Melbourne Doncaster also features a rooftop terrace, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Chido Chido – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Chido Chido – On-site bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Chido Chido
  • Chido Chido

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 per person
  • Covered self-parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER

Mercure Melbourne Doncaster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 176 reviews
Rating 8 - Good. 53 out of 176 reviews
Rating 6 - Okay. 16 out of 176 reviews
Rating 4 - Poor. 4 out of 176 reviews
Rating 2 - Terrible. 6 out of 176 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, most staff were great had room key issues & parking issues no Foxtel or other streaming services which was a pain.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 4 nights in Feb 2025

8/10 Good

Stefanny

Travelled with family
Stayed 5 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars

Amazing secure parking room was amazing clean up to date cannot fault
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great relaxing stay

Convenient location, little diffixmcukt to find at first. A little over priced but we enjoyed our stay and the staff were amazing, nothing was too hard
Stayed 3 nights in Jan 2025

8/10 Good

Yaso

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jan 2025

6/10 Okay

EDWARD

Travelled with partner
shopping cebtre iswalking distance for meals and bus stop iswalakle distance too
Stayed 7 nights in Dec 2024

6/10 Okay

EDWARD

Travelled with partner
Liked: Staff & service
ear
Stayed 4 nights in Dec 2024

8/10 Good

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and very helpful, especially on our first night! I would suggest the rooms either have more drawer space or space for the suitcases to be laid. There is an unfunctional cupboard around the fridge that takes a lot of space in the room and you can’t store much in the available space.
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service....two thumbs up!
Stayed 1 night in Dec 2024

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
City view rooms are all window do sun shines in making room like an oven. All my chocolate samples melted as it takes aircon all evening to cool room down
Stayed 3 nights in Dec 2024

2/10 Terrible

Martin

Stayed 5 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in bar/restaurant were a touch young/unprofessional but otherwise faultless.
Stayed 1 night in Nov 2024

6/10 Okay

Tim

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property seemed very understaffed leading the stressed staff being inattentive and sometimes rude. Room air conditioning with woeful and leading to poor sleeping conditions even in the expensive (overpriced) suite rooms
Stayed 2 nights in Nov 2024

6/10 Okay

Emily

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel facilities and rooms were good. We were a family group with 3 rooms. The hotel appeared seriously understaffed - a 15 minute wait to check in, a 25 minute wait for bar service, a combined total of an hour and a half between arriving at the restaurant and receiving our meals. Shambolic is the word which comes to mind. When I checked out, the morning manager joked that the charge was $2000 in front of my elderly mother, who did not realise he was joking and was quite upset. Perhaps some training around appropriate behaviour for people of all abilities would help, if they can spare the time.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2024

10/10 Excellent

Bradley Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff were really friendly, close to shops and has parking (which costs extra). Brekky was pretty decent although got a bit samey after staying for 15 nights. Loved the pool.
Stayed 15 nights in Nov 2024

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, property conditions & facilities
Quality of food for breakfast buffet is not good..
Stayed 2 nights in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the cheaper rooms for a one night stay which was clean, modern, comfortable quiet and contained the basic items. Good clothes hanging area and place for luggage. The bathroom was modern, well sized with good pressure hot shower. We chose not to park on site ($25) which was ok as we left before restrictions started at 8am. The staff were friendly and helpful, assisting with enthusiasm. We didn't have time for the breakfast buffet which seemed standard and looked fresh, we had a nice yet luke warm coffee before leaving. Recommend for short stay accom where your not concerned about parking.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

XUQING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024