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Novotel Melbourne Central

4.5 star property

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Photo gallery for Novotel Melbourne Central

Exterior
Exterior
Restaurant
Concierge desk
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
399 Little Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Queen Victoria Market
    ‪7 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Double Room, 2 Double Beds

8.2 out of 10
Very good
(23 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

Superior King Room | Premium bedding, minibar, in-room safe, iron/ironing board

Superior King Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, iron/ironing board

Junior Suite, 1 King Bed

  • City view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

About this property

Novotel Melbourne Central

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site. Housekeeping is available on request.
Novotel Melbourne Central offers 213 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Novotel Melbourne Central's great location gets high marks from our customers. During your stay, you're just a quick walk from Melbourne Central. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Melbourne Central and 7 minutes on foot from Queen Victoria Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Melbourne Central. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Novotel Melbourne Central has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 80 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Valet parking fee: AUD 80 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novotel Melbourne Central Opening November 2018 Hotel
Novotel Central Opening November 2018 Hotel
Novotel Melbourne Central Opening November 2018
Novotel Central Opening November 2018
Novotel Melbourne Central Hotel
Novotel Central Hotel
Novotel Melbourne Central (Opening November 2018)
Novotel Melbourne Central
Novotel Melbourne Central Hotel
Novotel Melbourne Central Melbourne
Novotel Melbourne Central Hotel Melbourne

Novotel Melbourne Central Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 378 out of 724 reviews
Rating 8 - Good. 241 out of 724 reviews
Rating 6 - Okay. 50 out of 724 reviews
Rating 4 - Poor. 33 out of 724 reviews
Rating 2 - Terrible. 22 out of 724 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
Yes everthing was clean staff was very courteous good place to stay easy to get around 😉
Stayed 4 nights in Dec 2025

8/10 Good

bailey

Stayed 1 night in Dec 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and clean room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The buffet breakfast was tasty, good quality and always fresh. Staff were very friendly and always accomodating. Room service was fast and also great quality food. Valet parking was a great service.
Stayed 1 night in Dec 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are comfortable and clean, only request is the have brighter lights in rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Clean and well designed/comfortable room, central location
Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly the best, most comfy bed I’ve ever slept in.
Stayed 1 night in Dec 2025

4/10 Poor

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Elisha

Stayed 1 night in Nov 2025

8/10 Good

Peter

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location. Super clean and comfortable. Could do with a Dropbox for an express checkout.
Stayed 1 night in Nov 2025

8/10 Good

Dhaval

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice clean, little small as we have 2 doubke bed room. So walking space was small. But overall very nice. Happy with stay.
Stayed 1 night in Nov 2025

8/10 Good

Katrina

Stayed 2 nights in Oct 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodation in the heart of the city.
Stayed 3 nights in Oct 2025

8/10 Good

HUAT KIM KELVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite front staff.. helpful and accommodating.
Stayed 6 nights in Sep 2025

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
More or less what you'd expect from a motel room, apart from a toilet that offered 0 privacy and was arm's length to the only sink. And auto check out told me I was owned a refund and directed me to the human at reception. Who dutifully informed me the machine was wrong. One time stay, I think.
Stayed 2 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my 2 nights i had in the hotel it was very good
Stayed 2 nights in Sep 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and great service. Went above and beyond to make it special for the birthday we were celebrating.
Stayed 4 nights in Aug 2025

6/10 Okay

Veluriya

There was a musky smell in the room, but overall spacious and at a good location
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Very average

Shambolic service. Grossly incompetent. Room regularly not cleaned or supllied with basics.
Stayed 4 nights in Jul 2025

10/10 Excellent

shaylee

Stayed 3 nights in Jul 2025

8/10 Good

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Yoon Kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025