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Aparthotel

Oaks Melbourne on Collins Suites

4.5 star property

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Photo gallery for Oaks Melbourne on Collins Suites

Premium bedding, desk, blackout curtains, soundproofing
Property amenity
Lobby
Property amenity
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Breakfast available

Explore the area

View in a map
480 Collins Street, Melbourne, VIC, 3000
  • Place, Flinders Lane
    ‪3 min walk‬
  • Place, SEA LIFE Melbourne
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Studio Executive High Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Executive High Apartment

  • Sleeps 2

View all photos for Studio Rooftop Apartment

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Studio Rooftop Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Apartment (No External View) - (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View) - (No Housekeeping)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio Apartment (High Floor)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Executive Studio Apartment (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Studio Apartment (High Floor) (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor) (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Rooftop Apartment (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Apartment, 1 Bedroom (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Executive Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Executive Apartment

  • Sleeps 2

View all photos for Studio Apartment (No External View)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Studio Apartment

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Apartment, 1 Bedroom

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio – Internal

Premium bedding, desk, blackout curtains, soundproofing

Studio – Internal

  • Sleeps 2

View all photos for Studio Rooftop Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment

  • Sleeps 2

View all photos for 1 Bed Family Apartment

Premium bedding, desk, blackout curtains, soundproofing

1 Bed Family Apartment

  • Sleeps 4

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About this property

Oaks Melbourne on Collins Suites

Aparthotel with a sauna, steps from Collins Street
Along with a fitness centre, this aparthotel has a sauna and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include room service and premium bedding.
Oaks Melbourne on Collins Suites offers 232 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Oaks Melbourne on Collins Suites. During your stay, you're just a quick walk from Collins Street. Free WiFi in public areas, a gym and dry cleaning service are available. This luxury aparthotel has 232 apartments over 20 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a sitting area and an LCD TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Collins Street and 11 minutes on foot from Melbourne Convention and Exhibition Centre
Oaks Melbourne on Collins Suites offers its guests a sauna and a fitness centre. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Oaks Melbourne on Collins Suites.

Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 232 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Studio Rooftop Apartments are accessible by stairs only.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1170 out of 4296 reviews
Rating 8 - Good. 1673 out of 4296 reviews
Rating 6 - Okay. 871 out of 4296 reviews
Rating 4 - Poor. 401 out of 4296 reviews
Rating 2 - Terrible. 181 out of 4296 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jerry

Liked: Amenities
There was a smell of mildew in the shower, toilet area, drainage of water probably isn’t great, very close to city and trams, couple blocks from bus and trains , has essientals
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Right on Collins, everything is nearby!
Stayed 2 nights in Sep 2025

8/10 Good

Alla

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff with 24/7 availability Only disappointment was that pool was closed
Stayed 3 nights in Sep 2025

8/10 Good

Matticha

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Room clean. A good value stay at a location central to entertainment precinct with plenty of transport options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, room comfort
Excellent room. Good location. Staff great.
Stayed 2 nights in Sep 2025

8/10 Good

Bruce

Above average
Stayed 3 nights in Sep 2025

8/10 Good

Marie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and quite, and large. The bathroom was smaller then i thought. If i had of realised the room didnt windows looking out onto the street only windows looking onto the corridor i may not have booked. Not having windows made it hard to know if it was dark or light. The staff were friendly. The Oaks is a short walk from southern c Cross station and close to the tram stop on collins street. There was a few steps to get to the lifts but there is a lift for wheel chair ir if you have mobility issues, with the mobility lift you have to push a buzzer for the staff so you can use it. Given the location i would stay here again but book a room with a view
Stayed 4 nights in Sep 2025

10/10 Excellent

Darren

Stayed 1 night in Aug 2025

8/10 Good

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
Room very comfortable however bathroom left a little to be desired
Stayed 4 nights in Sep 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, room comfort

Close to public transport

Great location near Southern Cross station. Friendly, helpful staff
Stayed 2 nights in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness, room comfort
Great room and showers, would stay again
Stayed 1 night in Sep 2025

8/10 Good

wendy

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to stations, DFO, city and transport. Self contained, good weekday value. As advertised re internal window only and no housekeeping. Small bathroom, lots of wardrobe space. I was happy. Quiet. Bed comfortable.
Stayed 4 nights in Sep 2025

4/10 Poor

Brian, Menlo Park

Disliked: Property conditions & facilities
No help with luggage…. Inconvenient location of lobby..forced to carry luggage up two flights of stairs to reach the elevator… Ridiculously small bathroom and shower area… water leaked over entire bathroom.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hatice

Stayed 1 night in Aug 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A good stay for fly in fly out business
Stayed 2 nights in Aug 2025

6/10 Okay

Ben

Travelled with family
Liked: Cleanliness, property conditions & facilities
Due to an unplanned funeral I couldn’t arrive on the first night. I rang three time before 4pm the day of check in and the phone rung out. Got through the next day. Was put on the top level which means you have to carry baggage up the stairs to get to the room. Room was noisy with ac cutting in and out all night. The bathrooms are tiny and seem like an afterthought in the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We like this hotel for its convenience to restaurants and tram options. We have stayed here a few times now
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

A

Business traveller
Liked: Cleanliness, room comfort
My preferred hotel in Melbourne. Convenient to transport, great suites. Everything I need
Stayed 3 nights in Aug 2025

8/10 Good

Catherine

Liked: Cleanliness
Location is perfect to train, trams. Shopping . Room was comfortable and good size for two people. Bathroom was ok, clean and good size. Bathroom sink with shelf above - not so good - impossible to clean your teeth as shelf obstructed the sink .
Stayed 4 nights in Aug 2025

10/10 Excellent

Salena

Completely exceeded my expectations very clean and efficient.
Stayed 1 night in Aug 2025

4/10 Poor

Joel

Stayed 2 nights in Jul 2025

8/10 Good

marina

Liked: Cleanliness, amenities, property conditions & facilities
Cleaners were really loud early in the morning
Stayed 2 nights in Jul 2025