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Peppers Southern Cross Melbourne

5.0 star property

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Miscellaneous
Peppers Queen-Queen Room | Premium bedding, pillow-top beds, minibar, in-room safe
Pool
Apartment, 2 Bedrooms | Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
679 Latrobe Street, Docklands, VIC, 3008
  • Place, Marvel Stadium
    ‪1 min walk‬
  • Place, Collins Street
    ‪9 min walk‬
  • Place, Queen Victoria Market
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪18 min drive‬

Room options

View all photos for Peppers King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Peppers King Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Peppers King Room with Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Peppers King Room with Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Peppers Petite Queen Room

Peppers Petite Queen Room | Premium bedding, pillow-top beds, minibar, in-room safe

Peppers Petite Queen Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Peppers Queen-Queen Room

Peppers Queen-Queen Room | Premium bedding, pillow-top beds, minibar, in-room safe

Peppers Queen-Queen Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Hotel Room with Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Hotel Room with Balcony

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Bedroom Hotel Room

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Hotel Room

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for 2 Bedroom Suite

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Suite

  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Peppers King Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Peppers King Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, pillow-top beds, minibar, in-room safe

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

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About this property

Peppers Southern Cross Melbourne

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and concierge services. Housekeeping is available on request.
Peppers Southern Cross Melbourne offers 87 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. In-room massages and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Peppers Southern Cross Melbourne. During your stay, you're just a quick walk from Marvel Stadium. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Marvel Stadium and 11 minutes on foot from Collins Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Peppers Southern Cross Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Peppers Southern Cross Melbourne has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 49 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Cot (surcharge)
  • In-room babysitting
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (180 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.1 per cent for credit card payments
The front desk is open Sunday - Wednesday (6:00 AM - midnight) and Thursday - Saturday (6:00 AM - 6:30 AM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cots (infant beds) are available for AUD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 15 for children
  • Covered self-parking fee: AUD 49 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Wednesday: 6:00 AM - midnight
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property offers buggy drop-off services to the Etihad Stadium concourse and Southern Cross Station.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Peppers Docklands Hotel
Peppers Docklands
Peppers Docklands
Peppers Docklands Melbourne Hotel
Peppers Docklands Melbourne Docklands
Peppers Docklands Melbourne Hotel Docklands

Peppers Southern Cross Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Renjith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice experience.
Yummy…💕
Stayed 3 nights in Feb 2026

10/10 Excellent

Rosemary

Stayed 1 night in Feb 2026

10/10 Excellent

Claudio

Stayed 3 nights in Feb 2026

10/10 Excellent

Mathew, Ocean Grove

Liked: Cleanliness, amenities, property conditions & facilities
,
Stayed 1 night in Feb 2026

10/10 Excellent

Jade

Stayed 4 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room was spot on
Stayed 2 nights in Feb 2026

4/10 Poor

Deric

Business traveller
Disliked: Cleanliness, staff & service, amenities
Questionable housekeeping. No hand or face towel readily available in the room. Most of the Staff are very clinical and not as Friendly compare to my previous stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good staff, nice spacious rooms.
Stayed 1 night in Jan 2026

6/10 Okay

Jeremy

Stayed 1 night in Jan 2026

4/10 Poor

Lana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is far below the standard it presents online. The room was extremely dark, with almost no natural light. It felt like a tunnel, made worse by very dark interior features. The artificial lighting was poor and impractical — even basic things like doing makeup were difficult. Cleanliness was a major issue. There was no mattress protector, only a thin sheet directly on a visibly stained mattress. The duvet had no cover and was placed directly on the bed, which raised serious hygiene concerns. The bathroom was particularly filthy: the sink was yellowed and grimy, with visible marks and dirt on the tiles above it — I actually gagged while brushing my teeth. There were also visible stains, water marks, and hair elsewhere in the bathroom. The carpet throughout the room had hair everywhere, making the room feel unhygienic and uncomfortable. When I checked under the bed while packing, it had clearly not been vacuumed or moved — I found a small tester perfume bottle and a hair clip. I didn’t want to look any further. The swimming pool area is poorly maintained. Despite looking modern in photos, it felt neglected in reality. Sun loungers were broken and the area was dirty and uninviting. The corridors also had a strong curry smell, which was unpleasant and overwhelming. Service was poor. After housekeeping, basic items like coffee and sugar were not replenished. I had to call reception multiple times to request them, and it took a very long time for anyone to respond.
Stayed 3 nights in Jan 2026

4/10 Poor

kieran

Travelled with partner
Liked: Cleanliness
The room was of a poor standard, with very little natural light and an awkward layout. It felt as though the space had been forced into an area not originally intended to be a room.
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great price, breakfast was excellent and tram stop right outside made this a great stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Georgia

Stayed 4 nights in Jan 2026

6/10 Okay

Daniel

Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
All good!
Stayed 5 nights in Jan 2026

10/10 Excellent

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, clean good sixlze and comfortable bed. Location was perfect to go to Marvel Stadium and easy access to trams to go do shopping and eat dinner in The District Docklands.
Stayed 1 night in Jan 2026

2/10 Terrible

Brett

Travelled with family, Business traveller
Disliked: Amenities
Felt like I was staying at student accom. Genuinely terrible. One staff member on, zero atmosphere or hospitality. Rude and unhelpful concierge. Small room. Expensive
Stayed 1 night in Jan 2026

4/10 Poor

Peter

Travelled with family
Booking was for 3 adults. Room was only setup for 2. Had to pay extra for rollaway bed which made the room very cramped.
Stayed 1 night in Jan 2026

10/10 Excellent

Deepak, Fairfax

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Was very enjoyable
Stayed 2 nights in Dec 2025

8/10 Good

Robie

Stayed 1 night in Dec 2025

10/10 Excellent

Liron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8!
Stayed 1 night in Dec 2025

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness
The room is clean and tidy. The staff are friendly and helpful. I couldn’t turn on the TV using the remote control and had to use the main power switch instead. The staff offered to change the room, but it wasn’t necessary.
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Stayed 2 nights in Dec 2025

10/10 Excellent

Andre

Stayed 3 nights in Dec 2025