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Aparthotel

Quest Southbank

4.5 star property
VIP Access

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Photo gallery for Quest Southbank

Two Bedroom Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Executive One Bedroom Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Deluxe Three Bedroom Apartment | Terrace/patio
Two Bedroom Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Two Bedroom Apartment | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Dryer
  • Washer
  • Housekeeping

Explore the area

View in a map
12-16 Kavanagh Street, Southbank, VIC, 3006
  • Place, Crown Casino
    ‪12 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪14 min walk‬
  • Place, Rod Laver Arena
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | 1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | 1 bedroom, in-room safe, desk, laptop workspace

Executive One Bedroom Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | 1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | 1 bedroom, in-room safe, desk, laptop workspace

Executive Two Bedroom Apartment

  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Deluxe Three Bedroom Apartment

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Three Bedroom Apartment

  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 2 King Beds OR 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for Deluxe Two Bedroom Apartment

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • 98 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Quest Southbank

Aparthotel with a sauna, 5-minute walk to Melbourne Arts Centre
Along with a restaurant, this smoke-free aparthotel has a fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and a coffee shop/cafe are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and an electric kettle, and other amenities include free WiFi and an LED TV.
Quest Southbank offers 96 air-conditioned accommodations with washers/dryers and espresso makers. LED televisions are featured in guestrooms. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest Southbank. During your stay, you're just a quick walk from Melbourne Theatre Company. Features include free WiFi in public areas, plus a restaurant and a gym. This luxury aparthotel has 96 apartments over 22 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Melbourne Theatre Company and 5 minutes on foot from Southgate
  • Airport pick-up shuttle service available for a fee
Quest Southbank offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a 24-hour business centre and limo/town car service.

A computer station is on site and WiFi is free in public spaces. The business-friendly Quest Southbank also features tour/ticket assistance, concierge services, and laundry facilities. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Melbourne aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Saporito Cafe Bar & Grill – This café serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Car recommended
  • Secured, uncovered parking on site (AUD 35 per night)

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Saporito Cafe Bar & Grill

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Toaster
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: AUD 27 to 27 for adults and AUD 27 to 27 for children
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 55-inch LED TV

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free grocery shopping service
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 22 floors
  • 96 units
  • At least 80% lighting from LEDs
  • Recycling
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 27 to 27 for adults and AUD 27 to 27 for children
  • Airport shuttle fee: AUD 98 per vehicle (maximum occupancy 4)
  • Uncovered self-parking fee: AUD 35 per night (in/out privileges)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quest Southbank offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank

Reviews

Quest Southbank Reviews

8.8

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 533 out of 1041 reviews
Rating 8 - Good. 393 out of 1041 reviews
Rating 6 - Okay. 81 out of 1041 reviews
Rating 4 - Poor. 21 out of 1041 reviews
Rating 2 - Terrible. 13 out of 1041 reviews

Reviews

8/10 Good

Sophia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Luke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a family
Stayed 1 night in Jul 2025

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, room comfort
Good location for getting to the City. Would have a liked a bar area to socialize with the people we were travelling. Great place next
Stayed 1 night in Jul 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was super impressed with the friendly and welcoming staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
excellent apartment and location
Stayed 3 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Abbey

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great 2br 2bth apartment for good price. Slightly further back from the river than I realised. Parking on site is super handy. We did however get a passive aggressive note on the windscreen of the car from Quest- about parking in a Quest guest allocated park without a yellow tag displayed. We never got given a yellow tag at check in. Room also smelt. Great cafe next door for breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Collette

Liked: Cleanliness, amenities
Perfect city stay. Well located. Walking distance to so many of Melbourne city attractions. Reception staff were amazing. Very welcoming and helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Cathy

Business traveller
Liked: Cleanliness
Car park very challenging and takes a lot of effort to eventually find parking . Single room Air conditioning is not in the bedroom and tv is in living area none in bedroom.
Stayed 1 night in Jun 2025

8/10 Good

Bernadette

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
All ok
Stayed 2 nights in May 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was great, beds were very comfortable, everything we needed was there, only thing was the ironing board was broken when I went to use it, and the fact that you had a lovely coffee maker there for us but no milk was a little annoying.
Stayed 1 night in May 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, room comfort
Dominic at reception was so kind, helpful and excellent at his job. He made our start very pleasant. Personal thank you to him
Stayed 2 nights in May 2025

10/10 Excellent

Brock

Liked: Cleanliness, amenities, property conditions & facilities
Was nothing wrong with it at all. Did the job fine for an overnight stay
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Clean, neat and convenient and local accommodation. Staff very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, room comfort
Great stay, lovely people, close to everything
Stayed 2 nights in May 2025

10/10 Excellent

Alison

Travelled with family and small children
Liked: Cleanliness, amenities
Easy to get to, happy to have undercover parking. Quiet and clean room.
Stayed 1 night in May 2025

8/10 Good

Donald

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, room comfort
Nice apartments in a great location. Friendly & helpful staff.
Stayed 1 night in Feb 2025