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Aparthotel

Shadow Play by Peppers

4.5 star property

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Photo gallery for Shadow Play by Peppers

Exterior
Outdoor pool, pool loungers
Flat-screen TV, pay films
Sauna
Full-sized fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Room service
  • Dryer

Explore the area

View in a map
308 – 320 City Road, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Marvel Stadium
    ‪19 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Two Bedroom Corner Deluxe

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom Corner Deluxe

  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Deluxe

1 bedroom, desk, laptop workspace, soundproofing

One Bedroom Deluxe

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom (Weekly Housekeeping)

1 bedroom, desk, laptop workspace, soundproofing

Deluxe Apartment, 1 Bedroom (Weekly Housekeeping)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Penthouse, 3 Bedrooms

  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 6 Single Beds

Penthouse, 3 Bedrooms (Weekly Housekeeping)

  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 6 Single Beds

View all photos for Two Bedroom Deluxe Apartment (Weekly Housekeeping)

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom Deluxe Apartment (Weekly Housekeeping)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Single Beds and 1 Queen Bed

View all photos for Two Bedroom 2 Bathroom Deluxe

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom 2 Bathroom Deluxe

  • 59 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Deluxe

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom Deluxe

  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Corner Deluxe Apartment (Weekly Housekeeping)

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom Corner Deluxe Apartment (Weekly Housekeeping)

  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Single Beds and 1 Queen Bed

View all photos for Two Bedroom Two Bathroom Deluxe Apartment (Weekly Housekeeping)

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom Two Bathroom Deluxe Apartment (Weekly Housekeeping)

  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Single Beds and 1 Queen Bed

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About this property

Shadow Play by Peppers

Luxury aparthotel with fitness centre and sauna
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as an espresso maker and a pillow menu.
Shadow Play by Peppers offers 75 air-conditioned accommodations with washers/dryers and espresso makers. This accommodation offers separate sitting areas and includes dining tables. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Shadow Play by Peppers. During your stay, you're just a quick walk from Crown Casino. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant. This luxury aparthotel has 75 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, conference space and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre
Shadow Play by Peppers offers its guests an outdoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and barbecue grills are also featured at the luxury Shadow Play by Peppers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Shadow Play by Peppers has a restaurant on site.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 15 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank

Reviews

Shadow Play by Peppers Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 140 out of 241 reviews
Rating 8 - Good. 63 out of 241 reviews
Rating 6 - Okay. 25 out of 241 reviews
Rating 4 - Poor. 10 out of 241 reviews
Rating 2 - Terrible. 3 out of 241 reviews

Reviews

8/10 Good

InSquare FIT

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Surprisingly disappointing

I was excited to be staying at Peppers for a weekend. Things started poorly as at check in they couldn’t take a digital card - surprising in 2025. Then they informed us that room cards are 20 dollars if lost - a lot for a piece of cardboard … ok but not what any other hotel does. Then they gave us our room (see pic). A “deluxe” room with not a foot clearance around the queen bed - not enough room for a suitcase. Personally, I find this deceptive conduct when you compare it to the deluxe room pictures on their ads. Bait and switch. Fortunately we were looking forward to the hot pool in the building which is the number 1 reason we booked the room. It was ‘Closed for maintenance’ and they were not fixing it on a weekend … better to inconvenience guests than spend a little extra to do maintenance on a weekend I guess. Overall the experience was unnecessarily disappointing and I would certainly stay at other places that offer more for the same price.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great location, terrific amenities. Helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Anita

Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Kellie

Business traveller
Disliked: Cleanliness
Nice convenient hotel sloth mould in the shower
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Ideal

Great 2 bedroom apartment. Great location
Stayed 3 nights in Apr 2025

4/10 Poor

Hui

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities
Great stay with my family
Stayed 1 night in Dec 2024

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Hotel is in good walkable distance from Southbank/Crown area and has a tram stop out the front. Supermarket very close by. Unfortunately, pre-stay communication was poor and check-in was very lengthy.
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness, room comfort

Great place to stay.

The accommodation was excellent, separate lounge, kitchen/dining areas with one bedroom and bathroom. All at a very reasonable price and in an excellent location.
Stayed 1 night in Mar 2025

6/10 Okay

Derek

Liked: Cleanliness, room comfort

Well done Robbie

On arrival the entrance was not what I expected for a hotel entrance then the reception guy was on the phone dealing with another customer so had to wait some time to check in despite there being more staff on the bar next to the reception not serving anyone then another person arrived to check us in and they did say we had been upgraded from our original booking however we had a two bedroom apartment rather then the one bedroom I had booked but we were on the corner of a very busy intersection roadway and opposite a tram line with the motorway visible and at room height so not sure it was an upgrade the swimming pool Was not what I had expected but the pictures don’t show the traffic noise BUT on the positive a very good chap called Robbie who was not a regular worker at this hotel was very helpful when I couldn’t order a delivery pizza from my phone he help by not only ordering it but he even delivered it to my room when it arrived at reception you need more Robbie’s working at the hotel
Stayed 4 nights in Feb 2025

8/10 Good

Lucas

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The staff were excellent. However the enclosed patio which states no smoking stank of cigarette smoke which stirred up my daughters asthma and the shower was very mouldy. Great location 3 minutes walk to the crown and Southbank breakfast was sufficient and excellent barista coffee which was additional on top of breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Neta Ellen Ivy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with stay!,room clean quiet and staff very helpful! Only complaint was the room delivery for breakfast which was quite speedy but unfortunately not hot!
Stayed 3 nights in Jan 2025

8/10 Good

Basilios

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice modern apartment and great location close to crown casino and southbank.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Melbourne Stay

Located behind Crown. Easy walk to crown restaurants but a 20min walk to CBD. Room was comfortable. No storage cupboards and room space tight for suitcases. Coffee machine, washing machine and dryer provided.
Stayed 5 nights in Dec 2024

6/10 Okay

Molydaya

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
On arrival there were no slippers, bottle water, bathroom amenities such as toothbrush & toothpaste, shower cap. Also called reception 4 times and no answer until the 5th call. Called up housekeeping no answer as well, I needed new towels unfortunately had to use the same ones because no one answered my calls or even returned my calls. Will explore other hotels.. thanks.
Stayed 1 night in Dec 2024

8/10 Good

Fiona

Business traveller
Liked: Cleanliness
Room was clean and comfortable enough. The air conditioning is only in the living room so the bedroom was hot. The front desk staff were not very friendly upon checkout and seemed like they didn’t want to be there.
Stayed 1 night in Dec 2024

8/10 Good

JAKE

Liked: Cleanliness, property conditions & facilities
great location and would stay again only gripe is the couch is not comfortable ( so hard) so you couldn't sit and watch TV at the end of the day . Its on a main road so a tad noisy but that didn't bother us
Stayed 3 nights in Nov 2024

10/10 Excellent

Ainslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with a tram stop outside. Servo with a cafe right across road or walking distance to some supermarkets. Casino a 2 minute walk away
Stayed 2 nights in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mouhamed

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Ngaria

Disliked: Cleanliness, property conditions & facilities
Despite leaving the 'make up my room' sign on the door handle every day - they did not attend to our room the entire 5 days of our stay. Every night we'd get back to our room and have to call downstairs to request that our rubbish be removed, or ask for more toilet paper or fresh towels etc... we spoke with the front desk every day to request our room be serviced - they still neglected to carry this out. They told us that we must have left the do not disturb on the handle - but we definitely had the correct sign and we even spoke to one the room service employees who was on our floor with the cart as we were leaving and asked that our room be serviced. We would not stay here again. A few things about the apartment - loose sink tap wear, broken cupboard mirror hinge. Apartment is also definitely smaller than what the photos online make it to look like.
Stayed 5 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, room comfort

Okay but could be bigger

Smaller than I thought it was going to be. We had a 2br 2bathroom apartment but there was only room for 2 people to sit in the lounge to watch tv.. have stayed in other peppers hotel and the apartments were much bigger .
Stayed 2 nights in Aug 2024