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Sheraton Melbourne Hotel

5.0 star property

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Photo gallery for Sheraton Melbourne Hotel

Suite, 1 Bedroom, Non Smoking, City View (Corner) | View from room
Suite, 1 Bedroom, Non Smoking, City View (Corner) | Living room | 40-inch LCD TV with cable channels, TV, iPod dock
2 bars/lounges, cocktail bar
Daily buffet breakfast (AUD 43 per person)
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
27 Little Collins Street, Melbourne, VIC, 3000
  • Place, Princess Theatre
    ‪3 min walk‬
  • Place, Rod Laver Arena
    ‪15 min walk‬
  • Place, Crown Casino
    ‪4 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(15 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View | View from room

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Garden View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View (Corner, Balcony)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, City View (Corner, Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

40-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Corner)

Suite, 1 Bedroom, Non Smoking, City View (Corner) | View from room

Suite, 1 Bedroom, Non Smoking, City View (Corner)

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View (Corner)

Room, 2 Double Beds, Non Smoking, Garden View (Corner) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Garden View (Corner)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

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4.6 out of 5, Wonderful, 1,004 reviews
The price is €191
includes taxes & fees
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About this property

Sheraton Melbourne Hotel

Luxury hotel with full-service spa and bars/lounges
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna. Housekeeping is available on request.
Sheraton Melbourne Hotel offers 174 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Sheraton Melbourne Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at Little Collins Street
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with detox wraps, hydrotherapy or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Parliament House of Victoria and 3 minutes on foot from Princess Theatre
Sheraton Melbourne Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Sheraton Melbourne Hotel. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Little Collins Street – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Terrace Bar – This cocktail bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (AUD 35 per night)
  • Valet parking on site (AUD 70 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 43 for adults and AUD 21.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Little Collins Street
  • Terrace Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 43 for adults and from AUD 21.5 for children
  • Self-parking fee: AUD 35 per night
  • Valet parking fee: AUD 70.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Melbourne
Melbourne Sheraton
Melbourne Sheraton Hotel
Sheraton Hotel Melbourne
Sheraton Melbourne
Sheraton Melbourne Hotel
Sheraton Melbourne Hotel Hotel
Sheraton Melbourne Hotel Melbourne
Sheraton Melbourne Hotel Hotel Melbourne

Reviews

Sheraton Melbourne Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

Reviews

10/10 Excellent

Alice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central Great spa and pool
Stayed 4 nights in Jun 2025

8/10 Good

Glenn

Stayed 1 night in Jun 2025

10/10 Excellent

Agnieszka

Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the top end of town. Property a bit dated
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Sheraton; clean, staff were great, comfotable rooms and best buffet breakfast we've ever had. Looking forward to coming back.
Stayed 1 night in Jun 2025

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
excellent location
Stayed 2 nights in May 2025

10/10 Excellent

George

Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were excellent - there were a couple of hickups but the staff delt with them well.
Stayed 2 nights in May 2025

8/10 Good

Saurabh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property, great location at the east end of the cbd. We had a very comfortable stay. Only feedback would be the indoor pool water bring very cold. Secondly, having options for firmer bedding and pillows would really improve guest experience. The mattress in the room was sagging and wobbly at best and pillows were just too soft.
Stayed 8 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Perfect romantic getaway
Stayed 1 night in Apr 2025

8/10 Good

Maria, Essendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness, staff & service
Was very convenient to stay at.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We normally stay further down Collins Street but due to the F1 we’re unable to stay in our usual hotel. We were pleasantly surprised by the friendly staff, the great food and the comfortable rooms. Also, it was much quieter meaning we had a restful stay. We will certainly be returning to Sheraton Melbourne. LOVED IT!
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, great staff check in and check out very smooth. Terrible view of building next door with view directly into tradies staff room, that was left with lights on all night, was a little confronting when opening the curtains seeking some natural light in the morning to be caught eye to eye with a fellow in a high vis vest!
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation and staff
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The staff throughout the business were fantastic. In house restaurant food for breakfast and dinner dining was outstanding. No need to eat out if you don't want to. Only let down was quality of the towels in the bathroom. Room itself was a great size as was the bathroom. Great bed and heaps of desk space for working if required. Will definately look to stay here again next time we visit.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
The spa is not hot !!!
Stayed 1 night in Mar 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and a very comfortable hotel.

Very comfortable hotel, right in the city centre, near the Parliament building. Staff were excellent. All very professional, friendly and helpful. We had a small problem with our room and it was sorted immediately we made reception staff aware of it. We would definitely stay here again.
Stayed 2 nights in Feb 2025

6/10 Okay

Navleen

Stayed 1 night in Feb 2025

8/10 Good

George, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel didn’t solve my issue with the charges at the time of checking out…..there should be a $100 plus a refund of the discrepancy…..haven’t heard anything from the hotel yet !!!!!!
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the overall look and feel in the Sheraton although I was supposed to get city view and was instead put on a side wall with the side of a building to look at and a tiny section got a slight view about 12 inches views but the most disappointing thing was I picked the Sheraton because it said it had a pool hot tub and whirlpool, spa and sauna and I know my 84 year old mum loves hot spas but it’s been 25 years since she had her last one so for her 84th birthday I booked a few nights there as she’s never been to Melbourne or been in a plane so To our disappointment there was no hot tub or a whirlpool just a pool and a spa joined together so the temperature of the water was cold and when I first noticed I told reception who told me I get engineer to look at it and when he did apparently he claimed it was 29.5 and there’s no way it was that and more like 19 or 20 then when I said there’s no change and they then said they would contact the engineer again and he claims it now was 32 but there’s no way it was that and just a tad warmer than before so now it was like room water. So obviously mum didn’t go in cause she hates cold water so in the end I asked the front desk if I could get a partial refund as we didn’t get a chance to got
Stayed 3 nights in Feb 2025

8/10 Good

Gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent stay.

The Sheraton Melbourne Hotel is housed in an older building, giving it a charming, slightly dim atmosphere that may not appeal to everyone. Our suite was decent; while it lacked the sheen and modernity of newer hotels, the comfort of the bed was a significant plus for me, which is ultimately what matters most. The hotel's location is fantastic, within walking distance of the city's major attractions, and we only needed to use Uber once when we opted to dine at a restaurant in a more distant neighbourhood. The hotel staff was incredibly courteous and helpful, from the reception to the friendly faces in the breakfast restaurant. I want to give a special shout-out to Amanda, who greeted us warmly every morning during breakfast, making our experience even more enjoyable. The breakfast options were quite good, and my wife and I looked forward to it each day of our five-day stay. Overall, I wholeheartedly recommend the Sheraton Melbourne Hotel to anyone looking for a pleasant stay in Melbourne.
Stayed 5 nights in Feb 2025