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Urban Apartments Melbourne on Elizabeth

4.0 star property
VIP Access

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Photo gallery for Urban Apartments Melbourne on Elizabeth

Exterior
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
BBQ/picnic Area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
  • Room service
  • Kitchen

Explore the area

View in a map
250 Elizabeth Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Bourke Street Mall
    ‪3 min walk‬
  • Place, Queen Victoria Market
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Queen Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Queen Studio

8.6 out of 10
Excellent
(25 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Executive Apartment

8.0 out of 10
Very good
(6 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Executive Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe King Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Studio

8.0 out of 10
Very good
(15 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio Room

In-room safe, desk, laptop workspace, blackout curtains

Queen Studio Room

  • Sleeps 3

View all photos for King Studio Room

In-room safe, desk, laptop workspace, blackout curtains

King Studio Room

  • Sleeps 2

View all photos for 1 Bedroom Executive Room

In-room safe, desk, laptop workspace, blackout curtains

1 Bedroom Executive Room

  • Sleeps 3

View all photos for 2 Bedroom Executive Room

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Executive Room

  • Sleeps 4

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About this property

Urban Apartments Melbourne on Elizabeth

Family-friendly hotel in Melbourne with a fitness centre
This smoke-free hotel features a fitness centre, laundry facilities and barbecues. WiFi in public areas is free. Housekeeping is available on request.
Urban Apartments Melbourne on Elizabeth offers 70 accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 25-inch LCD televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Urban Apartments Melbourne on Elizabeth's great location. During your stay, you're just a quick walk from Melbourne Central. Features include free WiFi in public areas, plus a gym and laundry facilities.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Emporium Melbourne and Melbourne's GPO
As a guest of Urban Apartments Melbourne on Elizabeth, you'll find a fitness centre, a terrace, and barbecue grills. Public spaces have free WiFi. The family-friendly Urban Apartments Melbourne on Elizabeth also features laundry facilities, room service (during limited hours), and a lift.

This 4-star Melbourne hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 40 per day)

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.3 per cent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 40 per day (1312 ft away)
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Elizabeth Melbourne
Melbourne Somerset
Somerset Elizabeth
Somerset Elizabeth Apartment
Somerset Elizabeth Apartment Melbourne
Somerset Elizabeth Melbourne
Somerset Melbourne
Somerset On Elizabeth Hotel Melbourne
Somerset On Elizabeth, Melbourne Hotel Melbourne
Somerset Elizabeth Melbourne Apartment
Somerset On Elizabeth Melbourne
Urban Apartments Melbourne on Elizabeth Hotel
Urban Apartments Melbourne on Elizabeth Melbourne
Urban Apartments Melbourne on Elizabeth Hotel Melbourne

Urban Apartments Melbourne on Elizabeth Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 358 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
The apartments were ok value for what was paid however furnishings were marked and worn, carpet was threadbare and shower lacked a working fan.
Stayed 1 night in Sep 2025

8/10 Good

Kiera

Stayed 1 night in Sep 2025

8/10 Good

Yvonne

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Staff were lovely and check in was super easy. Location was fantastic. Apartment was roomy and comfortable but getting a little tired. Shower was hot and good water pressure. There was dust on the dining chairs and the shower grout while clean was definitely showing its age but this wasn’t a big deal. I would definitely stay there again next time I’m in Melbourne
Stayed 2 nights in Aug 2025

8/10 Good

brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and organised to deal with. Location was perfect for me, right in the heart of the city. Room was clean and setup perfectly to sit and relax or work
Stayed 1 night in Aug 2025

8/10 Good

Christine

Stayed 1 night in May 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Location 3min walk from Melbourne central station. Everything within walking distance
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location Stay here a couple of times during the last few years but the rooms are getting a little tired. But the room has 2 bedrooms and 2 separate bathrooms! Fantastic for travelling with older adults.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aloise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Isaiah

Stayed 2 nights in Aug 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly and helpful
Stayed 5 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location!

A great place with plenty of room, clean and nice linens! The staff were lovely, and met our needs when required. A bigger smart tv could be a needed update, and the curtains could be improved on. But convenient location, and everything you need.
Stayed 3 nights in Aug 2025

6/10 Okay

Peter

Travelled with partner
Disliked: Staff & service
Good location, easy access to lots of things. Unfortunate issue with check in and no staff available kind of spoiled the mood.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for CBD shopping, cafes, food

Short-notice needed an apartment so unexpectedly very convenient location, quiet, roomy,
Stayed 1 night in Aug 2025

8/10 Good

JIABAO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , convenient to everywhere, nice and friendly staff . Good for family and value to stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Samuel, Melbourne

Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Staff polite and helpful. Excellent position in CBD. Will stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lungowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing and the bed super comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Hau Ngor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location for dinning and shopping
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Apartment

Hot water system wasn't constant. Either extremy hot water in shower or very cold, despite trying to adjust tap. AC did not work was given heater on the last night. Reception does not answer any of your calls. Never stay there again ...
Stayed 3 nights in Jul 2025

6/10 Okay

Martin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was tired and the room and common areas where shabby and not that clean.
Stayed 4 nights in Jul 2025

4/10 Poor

Steven Kenneth

Disliked: Cleanliness, property conditions & facilities
A large room, but id especially wanted a kitchenette, which only had one pan available, meaning using it for cooking was impossible. Place felt a bit tired, old equipment etc. dont look at the range hood!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jean-Marie

Stayed 2 nights in Jul 2025

2/10 Terrible

David, Mount Stuart

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The digital key system did not work, the reception desk closes between 11 and 2, on the day of check in several others booked in along with myself were left waiting for an hour until someone turned up to do check in. Several of those guests waiting called the contact number and we were told to have patience and someone was on way. The person that turned up apologised as management did not roster someone for that afternoon. The common areas were dirty, the room was dirty, crumbs throughout the kitchen cupboards, shower was mouldy and smelt poorly. Overall a poor experience and won’t be staying again.
Stayed 2 nights in Jul 2025

10/10 Excellent

ANITIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night Melbourne stay

I be lived my two night stay at Urban apartments. It was my first stay there. I have stayed at many places in the city. This was a two night stay. Reception is not available between 11-2 so make sure to check in when they are there. I had to store my bag at a ezymart around the corner . However in checkout the next morning they were happy to keep my bag. It was lovely to have a small pound and separate bedroom space with two tvs. Small kitchen and dining table and utensils for cooking. Comfortable bed. My room faced Elizabeth st and had a great view. Not noisy with the windows closed. The bathroom was completely function, however struggled to get the water an even temp. Tiling in bathroom could do with an upgrade. Room was very clean except for lots of dust behind furniture so maybe the room needs a deeper clean every now and again. Very convenient location right in the center of the city. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lynne

Stayed 5 nights in Jul 2025