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Big Cypress Lodge

5.0 star property
VIP Access

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Photo gallery for Big Cypress Lodge

3 bars/lounges, lobby lounge
2 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
3 bars/lounges, lobby lounge
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Room service

Explore the area

Map
1 Bass Pro Drive, Memphis, TN, 38105
  • Bass Pro Shops at the Pyramid
    ‪2 min walk‬
  • Beale Street
    ‪2 min drive‬
  • Orpheum Theatre
    ‪2 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Terrace Double Queen

1 bedroom, pillow-top beds, minibar, in-room safe

Terrace Double Queen

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Interior Single King ADA

1 bedroom, pillow-top beds, minibar, in-room safe

Interior Single King ADA

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Double Queen ADA

Interior Double Queen ADA | 1 bedroom, pillow-top beds, minibar, in-room safe

Interior Double Queen ADA

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Terrace King Suite ADA

1 bedroom, pillow-top beds, minibar, in-room safe

Terrace King Suite ADA

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Interior King Room

Interior King Room | 1 bedroom, pillow-top beds, minibar, in-room safe

Interior King Room

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Exterior Double Queen

1 bedroom, pillow-top beds, minibar, in-room safe

Exterior Double Queen

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Terrace King Suite

1 bedroom, pillow-top beds, minibar, in-room safe

Terrace King Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Double Queen ADA

1 bedroom, pillow-top beds, minibar, in-room safe

Terrace Double Queen ADA

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Interior Double Queen Room

Interior Double Queen Room | 1 bedroom, pillow-top beds, minibar, in-room safe

Interior Double Queen Room

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Duck Cabin

1 bedroom, pillow-top beds, minibar, in-room safe

Duck Cabin

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Treehouse King

Treehouse King | 1 bedroom, pillow-top beds, minibar, in-room safe

Treehouse King

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Exterior Double Queen ADA

1 bedroom, pillow-top beds, minibar, in-room safe

Exterior Double Queen ADA

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Treehouse Double Queen

Treehouse Double Queen | 1 bedroom, pillow-top beds, minibar, in-room safe

Treehouse Double Queen

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fly Fishing Lodge

Fly Fishing Lodge | 1 bedroom, pillow-top beds, minibar, in-room safe

Fly Fishing Lodge

  • 122 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Exterior Single King

Exterior Single King | 1 bedroom, pillow-top beds, minibar, in-room safe

Exterior Single King

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About this property

Big Cypress Lodge

Luxury hotel with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, 3 bars/lounges and a 24-hour fitness centre. Other amenities include a 24-hour business centre, valet parking and a business centre.
Big Cypress Lodge offers 103 accommodations with indoor private hot tubs and fireplaces. Rooms open to balconies. This individually decorated and furnished accommodation includes dining tables. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and minibars. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include iPod docking stations and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Big Cypress Lodge. During your stay, you're just a quick walk from Bass Pro Shops at the Pyramid. You'll find features such as 2 restaurants, 3 bars and a 24-hour gym.
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and archery
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Bass Pro Shops at the Pyramid and a 3-minute drive from Beale Street
  • Local-area shuttle service available
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. A 24-hour business centre and meeting rooms are available.

A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury Big Cypress Lodge. For a fee, parking is available.

This 5-star Memphis hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Lookout – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Fish Bowl – This bar specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Big Cypress Lobby Bar – On-site lobby lounge. Open daily.
Wahlburgers Wild – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish, Turkish

Property amenities

Parking and transport

  • Area shuttle up to 5 miles
  • Onsite parking available only on request
  • Parking on site (USD 20 per night)
  • Secured valet parking on site (USD 20 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 12 for children
  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • Big Cypress Lobby Bar
  • Fish Bowl
  • The Lookout
  • Wahlburgers Wild

Things to do

  • 24-hour gym
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Shopping centre

Family friendly

  • Bowling alley
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 for adults and from USD 12 for children
  • Self-parking fee: USD 20.00 per night
  • Valet parking fee: USD 20.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Big Cypress Lodge Memphis
Big Cypress Lodge
Big Cypress Memphis
Big Cypress
Big Cypress Lodge Hotel
Big Cypress Lodge Memphis
Big Cypress Lodge Hotel Memphis

Big Cypress Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1108 out of 1514 reviews
Rating 8 - Good. 190 out of 1514 reviews
Rating 6 - Okay. 108 out of 1514 reviews
Rating 4 - Poor. 49 out of 1514 reviews
Rating 2 - Terrible. 59 out of 1514 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rafe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service closes too early
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Business traveller, Travelled with partner
Liked: Staff & service
The room is unique and cozy. The bed was very comfortable and the linen was all crisp and clean. However, one of the reasons I chose this hotel vs another i was looking at was the large soaking tub thats listed as being in the room.. not only was there not a tub, the shower head was broken and kept falling off the rack the whole shower lol. There was also some mold on the curtain, which i understand happens but should be checked before guest. The tv had issues and froze up and wouldnt turn off or load up, i had to unplug it to get it off. And while it's expecting, it was disappointing that everything was clised when we got in late and didnt open until late the next morning. Overall, would not stay here again for the price paid if given any other option. Theres nicer rooms for less expensive and have everything promised in the listing. Staff was exceptionally nice, though.
Stayed 1 night in Mar 2025

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a weekend getaway it was great staff went above and beyond to help us
Stayed 1 night in Mar 2025

8/10 Good

Tameka

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jess

Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Unique and beautiful. So peaceful.
Stayed 1 night in Feb 2025

8/10 Good

Wayne

Stayed 1 night in Mar 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deffinetly would stay again!

Was a really cool place to stay. Did not disappoint.
Stayed 1 night in Feb 2025

10/10 Excellent

Erik

Stayed 1 night in Dec 2024

6/10 Okay

Julianne

Travelled with family

Room For Improvement

I was incredibly disappointed with my stay at Big Cypress Lodge in Memphis. From the moment we arrived, the service was underwhelming. The wait staff seemed more focused on their phones or chatting with each other than on ensuring guests had everything they needed. There was little effort to provide a welcoming or attentive experience. Additionally, the cleanliness of our terrace suite did not meet the high standards I would expect—especially given the price we paid. For a hotel of this caliber, I expected far better attention to detail. In contrast, my stay at the Big Cypress Lodge in Branson, Missouri, was outstanding. The service, staff, cleanliness, and overall experience were exceptional, leaving me thoroughly impressed. Naturally, I expected the same level of excellence in Memphis, but unfortunately, it fell far short. Given my experience, I will not be returning to the Big Cypress Lodge in Memphis, nor will I recommend it to others. I hope management takes these concerns seriously, as this location has significant room for improvement.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamila

Stayed 1 night in Feb 2025

10/10 Excellent

Tommy, Stockbridge

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing not to like. Excellent property. Best of everything. The staff was absolutely marvelous.
Stayed 2 nights in Feb 2025

10/10 Excellent

Delores

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice place, workers were wonderful
Stayed 1 night in Feb 2025

2/10 Terrible

Corina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My family and I stayed at BIG CYPRESS LODGE on February 22, 2024, expecting a peaceful night. Instead, we endured an appalling experience. At 4:20 a.m., a heavily intoxicated couple in the adjacent room (Room 350) began shouting in the hallway, blasted their TV at unbearable volumes, and later produced unmistakable and inappropriate noises of a sexual nature. These disruptions were intolerable, especially for a family. Despite multiple calls to the front desk, staff took an unreasonable amount of time to respond. When they finally intervened, the noise stopped, but the trauma of the incident lingered. To make matters worse, I submitted a formal complaint to management over 48 hours ago and have received no acknowledgment or response whatsoever. This utter disregard for guest concerns both during and after our stay speaks volumes about the hotel’s priorities. A hotel of this reputation should prioritize guest safety, comfort, and accountability. Instead, we were subjected to negligence at every turn. I urge potential guests to reconsider booking here until management demonstrates basic professionalism and responsiveness.
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wilderness in 5th largest pyramid on earth

ok. had to stay. worth the stay. lux cabin suites. lookout restaurant lovely. relax, southern service style.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

GAIL, Glen Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, beautiful, organized, staff friendly. Shopping, dining, bowling, and an arcade. Was not impressed with the mattress and pillows felt they were cheap…something you for find in budget friendly hotel
Stayed 1 night in Feb 2025

10/10 Excellent

James, College Station

Liked: Cleanliness, staff & service, property conditions & facilities
Well, that was fun. Where else can you get a room with a view of a store sales floor? In our case, our balcony overlooked the boat area, so we could see fish swimming around. It was cool. More food options would have been nice, but we found a great place for breakfast nearby.
Stayed 1 night in Oct 2024

10/10 Excellent

Darnesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the novelty.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

2/10 Terrible

Pablo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unique hotel, wouldn’t stay there more than 2 days. They charged me for parking even though I didn’t have a car. Took me 2 hrs on multiple phone calls and never got the reimbursement. Plus they charged my $175 for no apparent reason, they couldn’t justify and it was very difficult to get a straight answer
Stayed 3 nights in Nov 2024

8/10 Good

James

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness

Expected better but would still stay again.

Room was well appointed and comfortable. Needed a good deep cleaning. It's obvious they only do a cursory cleaning between stays. Ate in the Lookout. Service was slow but that seems to be the norm for this restaurant. If you are a light sleeper, ask to be on the sides, they start setting up for breakfast at 4:30AM if you are near the elevator and are not very quiet or apologetic about it.
Stayed 1 night in Feb 2025