6/10 OK
Richard
Matkusti perheen kanssa
20.8.2025
Not what I expected!!!
I had booked one night but needed to stay 2 nights. When I asked I was told I would have to cancel the external view room as they didn’t have one of those rooms available for the 2nd night. As I booked it through Hotels.com they asked me to cancel the room and they would waive the fee to get a 100% refund problem was they wanted £70 extra as the room fee had gone up since I booked it. I agreed and went to the room. I then went on Hotels.com and found it was actually £20 cheaper!!! So I booked it and got the Hotel to cancel it. Frustrated as they only refunded £198 when I’d paid £219 but I was so fed up I couldn’t be bothered to argue. The room was nice but it’s a hotel over a shopping Center open to the public, most of the entertainment was mid week or on Friday or Saturdays. They have private events so the Mississippi bar terrace was not in use, supposedly there are discounts on bowling but then told it was last year but not this year but was clearly stated in the literature there was discounts. Overall not impressed plus there is a horrible smell.
Richard
Yöpyi 1 yön elokuussa 2025
