Comfort Inn & Suites Airport - American Way

2.5 star property

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Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Exterior
Premium bedding, down duvets, pillow-top beds, desk
Lobby
Pool

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4225 American Way, Memphis, TN, 38118
  • University of Memphis
    ‪6 min drive‬
  • Graceland
    ‪12 min drive‬
  • Memphis Zoo
    ‪14 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪10 min drive‬

Room options

Suite, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Comfort Inn & Suites Airport - American Way

Hotel with free breakfast, in the vicinity of University of Memphis
This smoke-free hotel features a 24-hour business centre, a conference centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and free newspapers. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Airport - American Way. During your stay, you'll be close to University of Memphis. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • 6 minutes by car from University of Memphis and 12 minutes from Graceland
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites Airport - American Way. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 256 out of 1006 reviews
Rating 8 - Good. 271 out of 1006 reviews
Rating 6 - Okay. 166 out of 1006 reviews
Rating 4 - Poor. 120 out of 1006 reviews
Rating 2 - Terrible. 193 out of 1006 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Deborah

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Dev

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

TaShayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Osean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great overall
Stayed 1 night in Feb 2025

10/10 Excellent

Roshana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it! No issues
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Osean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Sherrice

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t have any complaints ! I will definitely be returning !
Stayed 1 night in Feb 2025

10/10 Excellent

Dilshodjon, Orlando

Stayed 1 night in Feb 2025

10/10 Excellent

Allan

Business traveller, Travelled with pets
The room was pretty clean
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay for the price
Stayed 1 night in Feb 2025

10/10 Excellent

Darian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet. The Honduran restaurant across the street is great!
Stayed 1 night in Jan 2025

8/10 Good

Jenifer

Liked: Cleanliness, staff & service

Don’t plan RV parking here!

We booked here because There was RV PARKING. This is not good for Rv’s.! Once we pulled we were stuck bless we could back out into roadway with traffic. This would have been treacherous except for the help of maybe the Mananger. We explained the predicament and he offered to help us block traffic in the morning. He did come help us without us seeking hm out! Thank you so much! True customer Service!!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Caren

Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be offered on Travelocity anymore. Room was disgusting . Bad unsafe area.

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and room. Bed was comfortable. Lots of room.
Stayed 3 nights in Sep 2024

4/10 Poor

Lindsey

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clearly filthy and not cared for. Things were broken. There was also a strong smoke smell and noise during the night. It was one of the least pleasant hotel stays I’ve ever had.
Stayed 1 night in Nov 2024

8/10 Good

Antonio

Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn

Stayed 1 night in Dec 2024

6/10 Okay

Kenneth

Stayed 1 night in Sep 2024

6/10 Okay

Joyce

Travelled with family
Liked: Cleanliness, staff & service

Clean hotel but worried about safety.

I did not check in but I did view the room. The hotel is surrounded by a gate. There were two stray dogs on the property inside the gate. I spoke with the two young men at the desk and I asked to view of the room. The room was clean and spacious. The bathroom had no smell and the carpet did not look bad. The hotel is located in an area that I did not feel comfortable staying in with two young children alone, so I requested to cancel my reservation and the gentleman had no problem doing so.
Stayed 2 nights in Nov 2024

8/10 Good

Lucretia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Larryette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tamara

Stayed 2 nights in Oct 2024